Better（better.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 101 条用户评价，属于金钱与保险分类，口碑良好。85% 的评价为 4 星及以上，11% 为 1 星；商家回复了 92% 的差评。数据最后更新于 2026-08-10。
更好绝对是美妙的。 非常有帮助。 更好地指导我完成所有需要完成和完成的事情。 交易完成后，他们很快就支付了这笔钱。 一周之内我就拿到了钱。 我强烈推荐更好。
Hello Sherry. Thank you for your kind words and recommendation! We're thrilled to hear that you had a smooth experience and felt supported throughout the process. Providing clear guidance and timely service is what we strive for, and we're glad we could help you achieve your goals. Thank you for choosing Better!-Jessica at Better
绝对没用。他们的门户网站是古董，因为即使您填写了所需的任务并且您的门户网站（您正在查看的）显示任务已完成，您也会接到他们的电话，告诉您任务尚未完成。最大的浪费时间。别理他们。我有一种感觉，他们有时甚至不知道自己在做什么。 请前往您当地的银行。尽管 Better Mortgage 宣传“利率较低”，但他们实际上试图向我们收取更高的费用。
Hello. Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We take concerns about communication, the loan process, and pricing very seriously, and we'd appreciate the opportunity to learn more about what happened. Please reach out to me directly at [email protected] so I can review your experience further and work to address your concerns.-Jessica at Better
所有参与者都非常乐于助人，并在整个过程中让我们了解情况。
Hello Stacy. Thank you for your thoughtful review! We're so glad to hear our team was helpful and kept you informed throughout the process. We truly appreciate you choosing Better.-Jessica at Better
申请非常简单快捷。 开始过程很简单，工作人员非常专业和周到。 工作人员很乐于助人，彻底回答了我的所有问题，直到结束。 总过程为30天。 我肯定会再次致电 Better Mortgage。
Hello Margaret. Thank you for sharing your experience! We're delighted to hear that the process was smooth, efficient, and completed in just 30 days. We appreciate your kind words about our team's professionalism, communication, and support throughout your home financing journey. Thank you for choosing Better Mortgage, and we look forward to assisting you again in the future.-Jessica at Better
与我们交谈的人从整个过程的开始到结束都非常有帮助
Hello Jeffrey. Thank you for your wonderful review! We’re so glad to hear your application and closing process were easy, efficient, and well-supported by our team. We truly appreciate your trust in Better Mortgage and would be happy to work with you again in the future.-Jessica at Better
相当简单的过程，快速关闭！友好的工作人员。
Hello Jeffrey. Thank you for your review! We're happy to hear that your mortgage process was straightforward and that we were able to help you achieve a quick closing. We appreciate your kind words about our friendly team and thank you for choosing Better Mortgage.-Jessica at Better
沟通清晰，稳步推进。更好的方法是尝试找出如何进入收盘桌。非常好的交互式在线平台，可以加载文件并清楚地看到贷款的进展情况
Hello Justin. Thank you for your thoughtful feedback! We're glad to hear that our team maintained clear communication and kept your loan moving forward every step of the way. It's great to know that our online platform made it easy to upload documents and track your progress throughout the process. We appreciate the opportunity to assist you and wish you all the best in your new home!-Jessica at Better
Hello John. Thank you for your feedback! We're pleased to hear that everything went smoothly throughout each stage of your mortgage journey. We appreciate the opportunity to assist you and are grateful you chose Better Mortgage for your home financing needs.-Jessica at Better
易于浏览的门户。 代理人知识渊博，彬彬有礼，很容易打交道。
Hello Nicol. Thank you for your kind review! We're delighted to hear that you found our portal easy to navigate and that our team provided knowledgeable, courteous service throughout your experience. We appreciate your trust in Better Mortgage and look forward to helping you again in the future.-Jessica at Better
他们发挥了他们的魔力，为我们提供了我们需要的改装。 易于合作并完成整个过程。
Hello Daniel. Thank you for sharing your experience! We're thrilled that our team was able to help you secure the refinance you needed and make the process as smooth as possible. We appreciate your kind words and are grateful for the opportunity to assist you with your home financing goals.-Jessica at Better
贾斯汀真的很参与沟通，他们指导我完成整个过程，当出现问题时，他们立即帮助我解决。
Hello Courtney. Thank you for your wonderful feedback! We're glad to hear that Justin kept you informed throughout the process and provided the guidance and support you needed every step of the way. It's great to know that any issues were addressed promptly and that your experience was a positive one. We appreciate your trust in Better Mortgage!-Jessica at Better
在初始审查、申请流程、评估和贷款结账过程中，每个人都提供优质的客户服务。 这是一个平稳的过渡，并且能够让每个人一直向您通报情况，使这个过程变得愉快。感谢大家付出的努力。
Hello Shenetta. Thank you for your thoughtful review! We're delighted to hear that you received excellent customer service throughout every stage of the process, from application to closing. Keeping our customers informed and supported is a top priority, and we're glad that helped make your experience smooth and enjoyable. We truly appreciate your kind words and thank you for recognizing our team's dedication to going the extra mile.-Jessica at Better
这些家伙是一切之上的。我有最棒的经历并且会推荐给任何人
Hello Aaron. We’re so glad to hear you had such a great experience! Our team works hard to stay on top of every detail, and it means a lot to know you’d recommend Better to others. Thank you for choosing us!-Jessica at Better
我问了很多问题，有时也很困惑😊，但在整个过程中，我所有的顾问都非常耐心、专业并且非常乐于助人。 他们对待我就好像我的处境对他们和我一样重要。
Hello Sandra. We’re so glad to hear your advisors were patient, professional, and helpful throughout the process. Buying or refinancing can come with a lot of questions, and we’re happy the team made you feel supported every step of the way. We truly appreciate your kind words and your trust in Better!-Jessica at Better
我的经历很棒，因为我随时了解每一步的情况，而且我接触的每个团队成员都知识渊博，对话也很流畅！ 整个过程又快又简单！
Hello Shaun. We’re thrilled to hear you had a great experience! Keeping our customers informed every step of the way is so important to us, and we’re glad the team’s knowledge and communication made the process feel smooth and easy. Thank you for choosing Better!- Jessica at Better
沟通很快，网站也很容易浏览。我们对关闭地点只有一点困惑。
Hello. We appreciate your positive feedback on our communication and website. We apologize for any confusion regarding the closing location. We will work to improve clarity.-Jessica at Better
从开始到结束的经历确实很容易。我从来没有对下一步是什么或期待什么感到困惑。整个过程我感觉很棒。我强烈推荐这个给任何想要直升机的人。
Hello Jonathan. Thank you for sharing your experience! We’re so glad the process felt easy from start to finish and that you always knew what to expect along the way. It means a lot to hear you felt confident throughout the process, and we truly appreciate your recommendation. Thank you for choosing Better for your HELOC needs!-Jessica at Better
代表们很友好，乐于助人。我与 Katrina N 和 Mark 一起工作。不过，该应用程序并不总是能正常工作，而且最后的步骤花费的时间比预期的要长。他们的承保部门非常挑剔，想要查看我所有帐户的所有交易，只是因为我在关闭之前还清了信用卡（尽管我告诉他们我会这样做）。这部分很荒谬，因为我必须提交 4 到 5 次。由于所有的来回，签字不得不推迟几天。卡特里娜能够成功地与他们就一些事情进行争论，而且她很善于与我保持联系，这很有帮助。总的来说，这是一次扎实的经历，但也有一些挫折。
Hello Samantha. Thank you for your thoughtful feedback. We’re glad to hear Katrina and Mark were friendly, helpful, and communicative throughout the process, and we especially appreciate your recognition of Katrina’s advocacy and support along the way. We also appreciate your honest feedback about the app experience and underwriting process, and we understand how frustrating the repeated document requests and delays must have been. Thank you again for choosing Better and for sharing your experience with us.-Jessica at Better
经过我初步询问。接到尼克打来的电话，他问了几个问题，并帮我联系了负责加州的安东尼。 安东尼给了我所有的选择，并详细列出了数字。一旦我决定什么最适合我，HELOC 流程就开始了。 Inga McNair 带领我完成了任务流程直至公证和结账流程。我很高兴没有惊喜！！！！！！！ 谢谢你！
Hello Arturo. Thank you for sharing your experience! We’re glad Nick helped get the process started smoothly and that Anthony took the time to clearly explain your options and numbers. We also appreciate your kind words about Inga and her guidance throughout the HELOC process. Most importantly, we’re thrilled there were no surprises along the way. Thank you again for choosing Better!-Jessica at Better
良好的沟通，我的经纪人引导我完成了整个过程。简单易行。
Hello Tony. Thank you for your feedback! We’re so glad to hear the communication was great and that your agent guided you through the entire process. We love hearing “easy-peasy” — that’s exactly the experience we aim to provide. Thank you for choosing Better!-Jessica at Better
共 101 条符合条件的评价