Big Bear Cool Cabins

Hi Jerry! Thank you so much for your kind review. We are so happy to hear that you had a pleasant stay. We hope to have you back soon!

Hello, Thank you for your kind review! We’re so glad booking was easy and that all the important information was clear and helpful. We’re also happy our team was readily available for you on the day of arrival. We hope to host you again soon!

Hello, Thank you so much for your review. We are happy to hear that our team answered any questions you had and that the check-in was smooth. We look forward to seeing you again.

Hi Ashley! Thank you for your feedback. We’re glad the space worked well for your family of four. We sincerely apologize that essential items were not properly prepared for your arrival. This is not the standard we strive for, and we will be addressing this with our housekeeping team to ensure future guests have a fully ready home upon check-in. We appreciate you bringing this to our attention and hope to have the opportunity to provide a better experience in the future.

Hi Chris! Thank you for your kind review! We’re so glad you appreciated the great communication and friendly service. We hope to host you again soon!

Hello, Thank you for your feedback. We’re glad to hear you found the cabin usable and appreciate your understanding of the space. As this is a studio unit, we do our best to make the most of the layout available. We’re also glad our team was able to promptly assist with the modem issue. We appreciate your input and hope to host you again!

Hi Tierney! Thank you for your wonderful review! We’re so glad you enjoyed the cabin and all the amenities, especially the spa and sauna. We look forward to hosting you again soon!

Hi Rashay! Thank you for sharing your experience! We love hearing that you enjoyed exploring Big Bear and creating new memories with your family. Traveling and experiencing new environments together is truly special. We hope to host you again for another great getaway!

Hello, Thank you for your feedback. We’re glad to hear you enjoyed the home, views, amenities, and that it was a great fit for you, your wife, and your dog. We appreciate you bringing the key box, heater operation, and driveway concerns to our attention. We understand how important clear instructions and accessibility are, and we’ll review these items to improve the experience for future guests. Thank you again for sharing your experience—we hope to host you again!

Hi Samantha! Thank you for your kind review! We’re so glad you enjoyed the clean cabin and appreciated the communication throughout your stay. We’re happy to hear everything went well and hope to host you again soon!

Hi Christa! Thank you so much for your kind review! We’re thrilled you had an amazing stay and enjoyed the beautiful cabin. We truly appreciate your kind words about our team and can’t wait to host you again!

Hi Gonzalo! Thank you for your review! We’re so glad you had a peaceful weekend getaway. We hope to host you again soon!

Hi Sam! Thank you for your kind review! We’re so glad check-in and check-out were easy and that you enjoyed the text communication. We hope to host you again soon!

Hello, Thank you for your feedback. We’re sorry to hear the cleanliness did not fully meet expectations and appreciate you bringing this to our attention. We’ll follow up with our housekeeping team to ensure a more thorough cleaning moving forward. We also appreciate you noting the issue with the sliding glass door, and our maintenance team will address this to ensure it operates properly for future guests. Thank you again for sharing your experience.

Hello, Thank you for your kind review! We’re so glad you enjoyed the cleanliness, setup, and beautiful location, and that check-in and check-out went smoothly. We also appreciate your understanding regarding the inaccessible room and are glad it didn’t impact your stay. We hope to host you again soon!

Hello, Thank you for your feedback. We’re glad you found the home nice and comfortable. We apologize for the condition of the yard and the issue with the water and ice dispenser. We’ll address these items with our housekeeping and maintenance teams to ensure they’re taken care of for future guests. We appreciate you bringing this to our attention and hope to host you again!

Hi Lester! Thank you for your kind review! We’re thrilled you enjoyed the beautiful lakefront location and the spacious bedrooms. We’re also glad our team could provide excellent customer service. We’d love to host you again!

Hi Jonathan! Thank you for your kind review! We’re thrilled your spring break vacation was calm, relaxing, and enjoyable. We’re glad our team could assist you and look forward to helping with your future vacations!

Hi Leon! Thank you so much for your kind review and for returning to stay with us! We’re thrilled you enjoyed the beautiful, spacious cabin and found everything clean and well-stocked. We truly appreciate your loyalty and look forward to hosting you directly on all your future Big Bear trips!

Hi Yasminah! Thank you for your kind review! We’re glad you found the place nice and clean and that our team was helpful. We hope to host you again soon!