More than just jewelry, at Buddha Stones, we view it as a way of life; Accepting life's contrasts, nourishing one's spirit; Inspiring one's thoughts; revitalizing the body; Brightening your existence.Our mission at Buddha Stones is to make carefully chosen handmade items available to a worldwide audience while igniting dialogue about preserving traditional crafts.We provide authentic Dharma products of the highest caliber to encourage your spiritual practice and deliver spiritual jewelry to enhance your life. Tracing our humble roots to our extensive travel and spiritual experience with Tibetan cultures, we have seen how powerful spiritual jewelry and amulets can be.Buddha Stones is committed to preserving significant meaningful items that promote harmony, joy, and present-moment mindfulness. The symbols on the Buddha Stones are meant to represent faith, protection, and healing. They bring good luck to you and your loved ones since they have the power to draw in good energies and drive away bad ones.We want to create a network online that supports Tibetans, Nepalis, and others who need financial assistance for their trade-in addition to growing our client base.At Buddhastoneshop, we conduct research to find new Buddha-related goods and categories that are appropriate for your family's daily needs. We must provide you with the best value for your money so that each time you purchase with us, you get a better deal than you would elsewhere.
Most reviewers were somewhat happy with their experience overall. Customers frequently praise the responsive support team, noting how quickly staff members assist with exchanges and resolve issues. Many consumers also appreciate the comfortable fabrics, beautiful colors, and attractive designs of the clothing and jewelry items.
However, some customers also noted that sizing can be quite tricky, requiring careful attention to measurement charts. People frequently mentioned that returning products is expensive and complicated because international packages must be shipped back to China. A few shoppers also experienced issues with poor fabric quality, unexpected material textures, or items arriving damaged.
What an adventure!first it took almost 2months to even get a notification about shipping, then the items(4pants) arrived an none of them fitted although I used the exact measures on the website. I ordered 4pants in xl according to the website. Some were to small, some to big-how is that even possibel? Then finding out that, no,they are not a UK company but Chinese. Return adress was in China-which took almost two weeks of back and forward via email to find out. They do not want the items back! The items are lovely made but useless to me as they don't fit. Eventually they refunded 30% after first offering 10%and me insisting to send them back. The whole process from buying to getting a refund yook almost 3 months, its not worth it. I will sell the pants privately now. My recommendation although products are nice:do not buy, don't go through the stress and hussel, you will find similar items in Europe.
Buddhastoneshop 回复2026-04-10
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Change your delivery company, its thier fault tou get nad reviews
I have been waiting on an item from buddahstones for months now, it has finally arrived. I thought I had been robbed as it took so long to arrive but, thank you very much, I love it, it is very beautiful. May I suggest you change your delivery company as it took sooo long to arrive. All my love 💓
Buddhastoneshop 回复2026-04-10
Dear Customer,
Thank you for your feedback, and we’re truly sorry for the frustration this situation has caused.
We understand how disappointing it is to be waiting for your order longer than expected. As mentioned in our previous email, we have already checked with the carrier, and the delay is due to temporary issues within the logistics network, such as parcel backlogs, customs processing, or other external factors beyond our direct control.
According to the latest update, your package is still in transit and will continue to move toward your address once the carrier resumes normal operations. We are actively following up and urging the carrier to prioritize your shipment.
You can track the latest status using your tracking number via the tracking link we provided. If there are still no updates after a few days, please contact us again, and we will continue to assist you.
We sincerely apologize again for the inconvenience and appreciate your patience and understanding.
Best regards,
Customer Support Team
Tried to return clothing. Spent a fortune sending back to China only for it to be returned to me. I can see there are quite a few reviews mentioning the problem with returns. The quality of clothing is very poor and the return procedure is a nightmare.
I find it strange that they cannot find the order of everyone who complains, but if there is a positive review they are all hearts and blessings. How convenient. That sums up the company for me.
A sham.
Buddhastoneshop 回复2026-04-09
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
All around the bracelets are beautiful and high quality. I accidentally ordered the size too small and they've been beyond helpful by figuring out the correct size for my wrists. I will definitely be ordering from them again .
Buddhastoneshop 回复2026-04-09
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Since my review, Buddhastones has taken action to respond in good faith to my concerns. I am happy with the outcome.
Buddhastoneshop 回复2026-04-08
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
They advertise " no hassle returns.
You have to email to request a refund.
After 3 emails answering questions regarding why I wanted a refund, 1 email offering my a discount. I gave up.
Hassle free 🤣🤣🤣 yeah ok.
Buddhastoneshop 回复2026-04-08
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Refunds for clothes are impossible- you spend a fortune shipping stuff back to CHINA (when you eventually get their address) then they pretend they havent received anything. Complete SHAM. Namaste my arse
Buddhastoneshop 回复2026-04-08
Dear Customer,
Thank you for your feedback. We’re sorry to hear about your frustration.
We would like to clarify that a refund for your order was already processed on April 8th, and we have also provided the refund confirmation for your reference. In some cases, it may take a few additional business days for the funds to appear in your account, depending on your payment provider.
We kindly recommend checking with your bank or payment provider for further details.
Best regards,
Customer Support Team
Scam. Do not buy. I bought three pairs of pants two months ago and they have never arrived. I wrote to customer service and they said they needed more time (!) and offered me a bracelet that was the year of the horse (2025) and it is 2026. Do not buy. I am going to be reporting and pursuing but save yourself the time and hassle.
Buddhastoneshop 回复2026-04-08
Dear Customer,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must be.
We would like to clarify that your order has been in processing, and our customer service team did respond to your inquiry to provide an update and explain the delay. The gesture mentioned was intended as a goodwill offer during the waiting period, not as a replacement for your order.
That said, we sincerely apologize that this has not met your expectations. This is not the level of service we aim to provide, and we take your concerns seriously. We would really appreciate the opportunity to resolve this for you—whether that means ensuring delivery or arranging an appropriate solution.
Please contact us again with your order details so we can prioritize your case and assist you as quickly as possible.
Best regards,
Customer Support Team
The problem is that one piece of jewellery i bought for myself turned out to be a child's size bracelet instead of a adult size. It was not stretchy so couldn't squeeze it on my wrist. They did say they would sent me another one but I'd to pay a fee and go through an excessive way of doing it. As I did not have the package it came with and it was from another country it just made it awkward.
Buddhastoneshop 回复2026-04-08
Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear about the inconvenience you experienced with the bracelet size and the replacement process.
We understand how frustrating it must have been to receive an item that did not fit as expected, especially when it was intended for personal use. We also apologize if the replacement procedure felt complicated or inconvenient.
Our team aims to provide solutions that follow our policies while still supporting our customers, but we recognize that this experience did not meet your expectations. Your feedback is valuable and helps us improve both our product descriptions and our service process.
We would still like the opportunity to make this right for you. Please feel free to reach out to our support team again, and we will do our best to find a simpler and more suitable solution for your case.
Best regards,
Customer Support Team
I love their products and bracelets and rings. Dislike is trying to get customer service to help me with my items. I purchase. There were too small, and my ring broke within a few weeks.
Buddhastoneshop 回复2026-04-08
Dear Customer,
Thank you for taking the time to share your feedback. We’re really glad to hear that you love our products, especially the bracelets and rings—it means a lot to us.
At the same time, we’re very sorry to hear about your experience with customer service and the issues you encountered with sizing and the ring. That’s certainly not the experience we want for our customers.
We’d truly like to make this right for you. Please reach out to our support team again, and we will prioritize your case to assist with the sizing issue and review the problem with the ring. If possible, kindly include your order details so we can resolve this as quickly as possible.
Thank you again for your honest feedback—it helps us improve, and we appreciate your support.
Best regards,
Customer Support Team
I emailed your company several times. I have an order that needs to be exchanged for another size. I am not getting the correct instruction or direction to complete. This is my last email from 4/1 which I have no response:
Tashi,
I am super confused on how to proceed. I received another email from you but it’s a link to leave a review not to initiate a replacement?
Also, the link below and instructions are to purchase stones?? I’m just trying to get a replacement.
Can you please provide clear directions on how this can be accomplished. I don’t want to write a bad review.
Please help!!!
Buddhastoneshop 回复2026-04-07
Dear Customer,
Thank you for your feedback, and we’re sorry for the confusion and inconvenience caused.
We understand how frustrating this situation must have been. Please note that we have already contacted you directly to provide clear instructions and assist you with the exchange process.
Kindly check your email (including your spam folder) and feel free to reply to us so we can proceed and resolve this for you as quickly as possible.
Thank you for your patience and understanding.
Best regards,
Customer Support Team
Terrible do not use. Bought trousers and they never turned up. Contacted them multiple times and no response. Now trying to get the money back via my bank. I think this company is simply a fraudulent business.
Buddhastoneshop 回复2026-04-07
Dear customer,
Thank you for your feedback, and we’re sorry to hear about your experience.
We would like to clarify that we have received one email from you, and we have already replied with an update regarding your order status and processing progress.
We understand your concern about the delivery, and we are here to assist you. We kindly ask you to check your email (including your spam/junk folder) for our response.
If you still need assistance, please feel free to contact us again and we will be happy to help.
Kind regards,
Customer Support Team
The mala beads were lovely, I would buy these again. The clothing sizes ran big in my opinion and the clothing material was not as high in linen as I had anticipated. Recommend the mala beads.
Buddhastoneshop 回复2026-04-07
Dear customer,
Thank you for your feedback.
We’re really glad to hear that you liked the mala beads and would consider purchasing them again.
We also appreciate your comments regarding the clothing size and material. Your feedback is very helpful, and we will share it with our team to continue improving our product descriptions and overall quality.
Thank you again for your support and recommendation.
Kind regards,
Customer Support Team
The shirt looks great and the material feels good quality. The design is exactly as shown.
Just note that the sizing runs quite small, so I would recommend ordering a size or two up depending on your fit preference.
Overall happy with the style and look.
Buddhastoneshop 回复2026-04-07
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
I purchased a bracelet from here and it was really nice, but I did find that the sizing was a bit off. That said, their customer service team was very helpful in explaining how their sizing works. It would be even better if this information was clearly included on their website to avoid any confusion.
Overall, they were responsive and addressed my concerns well, which I really appreciated!
Buddhastoneshop 回复2026-04-07
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
I ordered an item described as UK 12-14, red/gold and linen. It is light orange , feels like dlimsiest cotton and is much bigger than a normal UK 12-14. Attempts top return it have been fobbed off repeatedly. I'd advase anyone not to buy from this shop.
Buddhastoneshop 回复2026-04-04
Dear customer,
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand your concerns regarding the color, sizing, and material. As noted on our product pages, slight variations in color may occur due to lighting and screen settings, and sizing may differ depending on the design and measurements provided. We always recommend referring to the size chart for the most accurate fit.
Regarding returns, we sincerely apologize if you felt your request was not handled properly. This is not the experience we want for our customers. Please note that we do support returns within 30 days of receiving the item, and our team is always available to assist with the process.
We kindly ask you to check your email (including spam/junk folder), as we may have already responded. If not, please contact us again and we will prioritize your case to ensure it is resolved promptly.
Thank you for your patience and understanding.
Kind regards,
Customer Support Team
Bhudda Stones, what can I say...
Totally dissapointed! I've never bought their jewellery so I can't comment on that, but their clothing I can. Their cornflour blue/white short sleeve/long sleeve linen shirts and linen wide leg pants are of poor quality. The fabric is zero quality, cheaply made and cheaply put together. They are nothing representative of the pictures online and are of the poorest quality. As I said cheaply made and overly priced.
The fact that they lead you to believe that they are an online 'UK' store when in fact they are based in 'China' so beware when ordering.
I decided to return my goods at my own personal cost as they do not cover shipping costs. The cost was not cheap... (£26!) again beware. They will instead try and bat you off with further discounts to try and make you not bother/retain their products. Once you have returned your products they will deduct their £8 shipping costs for the original delivery! disgusting...
They should NOT be shipping to the UK unless they have a less costly and more efficient way of returning the products, which they don't...again beware.
Overall the quality of their linen products are dire...cheap rubbish, absolute rubbish.
I would NEVER buy clothing products from them again...lesson learnt is 'beware what you buy from Bhudda Stones' especially when it's based in China. Disgusted...feedback 0/10
You can understand the integrity of this company by appreciating that you can't leave or they don't have reviews on their own site! that says it all.
Update: I finally got a full refund less my personal shipping costs to return the products (£26!), as I previously said they shouldn't be shipping to the UK as returning products is 'costly' and like wading through treacle! more importantly their clothing products are of the cheapest quality...BE WARNED
Buddhastoneshop 回复2026-04-04
Dear customer,
Thank you for your detailed feedback, and we’re truly sorry to hear about your experience.
We understand your concerns regarding the quality, expectations, and return process, and we sincerely apologize that the items did not meet your expectations.
We would also like to clarify that we have already processed a full refund for your order. We hope this helps resolve the matter on your side.
Your feedback is important to us, and we will continue working to improve our product quality, transparency, and overall customer experience.
Thank you again for sharing your thoughts.
Kind regards,
Customer Support Team
Order UKBS69462
Paid March 14 2026
Still not delivered, still no delivery date, no updates
APRIL 8th
My item arrived! And it's truly lovely. Top quality cotton, gorgeous colour, beautifully finished, and cut to drape gracefully. I was worried - but reassured by its arrival I have to say that I'd shop with them again as long as I wasnt in a hurry. 💚
Buddhastoneshop 回复2026-04-04
Dear customer,
Thank you for your feedback, and we’re sorry for the delay.
We would like to let you know that we have already sent you the tracking information via email and have also contacted the carrier to urge them to speed up the delivery.
We understand how frustrating delays can be and truly appreciate your patience. Please kindly check your email (including spam/junk folder) for the latest update, and feel free to reach out if you need any further assistance.
Kind regards,
Customer Support Team
I bought three pairs of linen trousers. They don’t suit me. I just want to return them. I’ve tried repeatedly to get a return address to do this. I keep getting emails from Tashi fobbing me off and not supplying a return address. This is still on going. They have just stopped responding to my messsges and emails. This is appalling. I’m going on holiday and need to return the trousers before I go but I have no address to return them to. I don’t know what to do next. Why can’t they just give me the address? This has been ongoing for about a week now.
Buddhastoneshop 回复2026-04-02
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Great Customer Service I ordered many times from Buddha Stones. All of them were beautiful.
Buddhastoneshop 回复2026-04-03
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Uk Buddhastoneshop
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