需要护理人员
It was easy to post your needs of a caregiver. Respondents that applied were easy to review and to sort out. Very glad for this site.
Care.com 回复2026-08-17
非常感谢您的好评！很高兴听到您在使用应用的过程中体验良好！
关于 Care.com
数据更新- 网站
- care.com
- 分类
- 动物与宠物
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 201 条评价
- 差评回复率
- 76%（35/46 条）
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商家自述
Care.com 已在全球 20 多个国家上线，是世界上领先的寻找和管理高品质家庭护理服务的平台。Care.com 专为满足当今家庭及护理人员的不断变化的需求而设计，服务范围涵盖家庭税务和薪资服务、针对工薪家庭护理需求的定制化企业福利套餐，以及护理人员薪酬发放方式的创新和专业福利获取等。
以上内容由商家自行提供，未经平台核实。Care.com靠谱吗？
Care.com（care.com）在 OK.one 的综合评分为 3.9 分（满分 5 分），基于本站收录的 201 条用户评价，属于动物与宠物分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 76% 的差评。数据最后更新于 2026-08-31。
用户怎么说
我在 care.com 已经快5年了……
I have been with care.com for almost 5 years now , I have a beautiful experience with the app, I always get good jobs with credible families, they always love my work ethic and I always have great reviews from them. As of now my profile has a 5 stars reviews. Thanks care.com I love the app and I already shared it to 6 of my friends.
Care.com 回复2026-08-17
非常感谢您的好评！很高兴听到您在使用应用的过程中体验良好！
Since they changed everything around
自从他们把一切都改来改去，我连注册、申请工作或者其他什么都找不到了。现在一团糟，我再也不会用了。 结果竟然这么让人失望。
Care.com 回复2026-08-18
非常抱歉给您带来了困扰。我们邀请您直接联系我们，发送邮件至 [email protected] 或致电 888-498-1821，以便我们解决您遇到的问题。联系时请提供参考编号 REV-027310。谢谢！
It was so Easy!
It was so easy! There were so many workers to review. Then, you can write and communicate with them. Everything you want to do to get to know different people. The choice was endless! I found the perfect person to help me. I'm really happyto to find a place like Care.com!
Care.com 回复2026-08-17
非常感谢您的好评！很高兴听到您在使用这款应用时体验愉快！
如果能给0星我一定给
If I could give 0 stars I would. I am just trying to look for a job in the meantime my seasonal job as a Camp Manager is done. I want to work more with kids to understand their behaviors to help me with my Camp Manager position. I have done a background screening already for my job so I know everything is good. I also know I have never done anything bad. They robbed my money and didn’t let me get an account. I literally have CPR training and 3+ years of working with kids. I am also going to take a child development class in college. They suck and robbed a college student just trying to make ends meet. Those were my last 24 dollars because I thought I was going to make more money. Don’t apply. They’ll just steal your money.
Care.com 回复2026-08-25
很抱歉听到您最近对我们的服务体验不佳，但感谢您留下评价让我们了解更多情况。您可以通过 [email protected] 联系我们，或致电 888-498-1821 方便时与我们沟通。联系时请附上参考编号 REV-027313。谢谢！
very disappointing.
恐怕我的体验不太好。我找了三个清洁工……他们都在最后一刻取消了，而且都收取的费用高于宣传价格。而且公司不愿意考虑退款，尽管他们根本没有提供承诺的任何服务。很遗憾事情搞成这样。Woodstock, NY
Care.com 回复2026-08-18
非常抱歉听到您的经历，我们邀请您直接联系我们，发送邮件至 [email protected] 或致电 888-498-1821，以便我们为您提供帮助。联系时请提供参考编号 REV-027306。谢谢！
Do Not Waste Your Money
I paid for a one month membership with care.com and it’s been the worst and most frustrating experience I’ve ever had with a nanny site. First, I message about 15 people and zero response which I found strange in comparison to my other nanny site experiences. Then I post a job and nothing, I mean ghost town, not a peep. I go to my account settings to cancel my membership since one week and zero hits and zero responses was odd. I see they’ve saved my credit card information without my consent (unless it was in fine print somewhere) to automatically bill me for the next cycle. I can’t stand companies that try and steal your hard earned money and then try normalizing it. After 30 mins I finally figured out how to delete my credit card info, they don’t make it easy. It’s just gross the sheer desperation of this tactic. You must know how bad your services are if you have to trick people into a second month. Had I not done a dive into my account settings, I would’ve been charged for another month. This must be how they make their money because there’s no way they’re making it from great services. I made a trust pilot review and the next day suddenly I received a bunch of responses to my job post, as if the algorithm favoured my profile due to my bad review. So I thought ok I’ll delete my review since they helped me because I felt bad. Let me tell you, once I responded, back to ghost town we go. I’m beginning to think these are fake avatars. Btw most of them said active today on their profiles, before they try and use not being active as an excuse I finally find the time to call customer service and recorded the call. The guy tells me he can’t even find my profile upon confirming the proper email several times. We even tried my full name etc. what kind of circus is this?! Do not waste your money on this site. I’ve had way better experiences with other nanny sites where they provide contact numbers of their caregivers upon payment. I should’ve stuck with the same site I used last time.
The only negative
唯一的不足：选定护理人员后，我们仍不断收到求职者发来的邮件。
Care.com 回复2026-08-15
非常抱歉给您带来不便！请放心，您可以关闭职位以停止接收申请；请在 help.care.com 的帮助页面查看操作说明，或联系 [email protected] 获取帮助。联系时请提供参考编号 REV-027309。谢谢！
Best caregiver!
我从Care挑选了我母亲的护理员，到现在已经三周了。一开始我对她会如何照顾我母亲还有些犹豫，但她证明我错了。她在这行做得非常出色！她在照顾老年人涉及的各个方面都非常专业。 谢谢Care！
Care.com 回复2026-08-13
很高兴听到您找到了这么优秀的护理员！感谢您在此评价中分享！
A scam
A scam! A nightmare 😭🥱
Care.com 回复2026-08-14
非常抱歉听到您的体验不佳，我们邀请您直接联系我们，发送邮件至 [email protected] 或致电 888-498-1821，以便我们解决您的顾虑。联系时请提供参考编号 REV-027302。谢谢！
They are always willing to help me in…
他们总是愿意在任何情况下帮助我。我和他们的合作体验一直都很棒！家庭和安全始终是最重要的。我从2011年就开始和他们合作，没有任何想要改变的地方！我强烈向任何需要帮助的人推荐他们。
Care.com 回复2026-08-11
看到您有这么棒的体验，我们真的很开心！感谢您的好评！
I love care .Com 💛
我喜欢 Care.com，很幸运能找到一些工作机会 🙏 我很满意，一定会推荐给朋友和家人用这个 App Care.com ❤️
Care.com 回复2026-08-11
非常感谢您的评价！很高兴您对服务感到满意！
immediately received 4 or 5 responses
我立刻收到了4到5位可用的护理人员的回复。我选的第一个效果很好。
Care.com 回复2026-08-10
非常感谢您的好评！很高兴听到您在使用网站时一切顺利！ 谢谢， Care.com 会员关怀团队
I am very pleased with how well the job process went with my new job
我对和 Care.Com 就我最近的工作录用通知进行的沟通非常满意。他们对我的任何工作相关问题都非常支持并提供帮助，我对我的新职位非常满意。
Care.com 回复2026-08-24
非常感谢您的好评！很高兴听到您在使用网站时一切顺利！ 谢谢， Care.com 会员关怀团队
No integrity
我摔断了双踝，需要手术，就去 care.com 找找有没有什么帮助。我以为自己只注册了一个月，那正是我需要的全部。我在上面看了几天护理人员的信息，后来发现我的保险已经覆盖了居家护理服务，就把这事给忘了。当我看到自动续费的扣款时，立刻联系了客服。总是那些缺乏诚信的公司，既不发送提醒，也不提供退款宽限期。一家公司怎么能自称 care.com，却在人们最脆弱（而且失业）的时候收钱，然后毫无预警地自动续费。正如其他许多评论者所指出的，他们很清楚自己在做什么。我绝不会推荐这家公司及其不道德的商业行为。
Quick Easy with Fast Results
我在 Care.com 上注册账号的过程很顺利，很快就找到了贝灵汉的临时保洁员。我很喜欢他们对所有候选人的背景调查。Care.com 是我找优质服务商的首选。
Care.com 回复2026-08-10
非常感谢您的好评！很高兴听到您在使用这款应用时体验愉快！
Care.com connected with a wonderful…
Care.com connected with a wonderful family who has son I will tutoring twice a week. Thank you!!!!!
Care.com 回复2026-08-07
听到您在使用网站方面取得成功，我们非常高兴！非常感谢您分享您的体验！
I signed up for one month and it's auto…
我注册了一个月，结果它没经我同意就自动续订了，而且根本取消不了，因为我登不进去，也联系不上客服那边的人。 网站根本没法用——想重置密码的话什么都收不到，想提交客服工单的话就一直加载，就是提交不上去！
Care.com 回复2026-08-12
感谢您的反馈！我们会尽快通过邮件与您联系，帮您取消订阅并解决这个问题。
My experience with Care.com has been…
我在Care.com的体验非常棒。这个平台非常直观、专业，能让与家庭的连接变得快速且安全。这是一个高效工具，我推荐给任何希望全心全意提供护理服务的人。
Care.com 回复2026-08-07
非常感谢您抽出时间写这篇评价，还这么热情地分享！我们很感激！
I have been using Care.Com app for 8 years.
我用 Care.Com app 已经8年了。这个 app 很好用，我联系到了许多很棒的家庭，他们都放心把孩子交给我。有一个家庭我兼职做了7年，帮忙照顾他们的4个孩子。另一个只有一个孩子的家庭，我兼职做了4年。这两个家庭都把我当成他们家的一员。我还帮年轻夫妇照看孩子，让他们能出去约会。
Care.com 回复2026-08-07
听到您使用这项服务取得了这么好的成效，我们太开心了！感谢您的分享！