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动物与宠物

Care.com

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201 条评价

3.9201 条评价
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关于 Care.com

数据更新
网站
care.com
分类
动物与宠物
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
76%(35/46 条)
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商家自述

Care.com 已在全球 20 多个国家上线,是世界上领先的寻找和管理高品质家庭护理服务的平台。Care.com 专为满足当今家庭及护理人员的不断变化的需求而设计,服务范围涵盖家庭税务和薪资服务、针对工薪家庭护理需求的定制化企业福利套餐,以及护理人员薪酬发放方式的创新和专业福利获取等。

以上内容由商家自行提供,未经平台核实。

Care.com靠谱吗?

Care.com(care.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 201 条用户评价,属于动物与宠物分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 76% 的差评。数据最后更新于 2026-08-31。

用户怎么说

A great app to look for and find help but a few caveats

这个应用是帮助需要帮助的人和找工作的人建立联系的好方式。有不同的类别可以选择,应用允许你标注自己有空的时间和日期。我被一些联系我寻求帮助的人雇佣过,结果都很不错。我看到最大的两个缺点是,寻求帮助的人经常填写不切实际的时间,比如每周七天从午夜到晚上11:59。如果他们在描述中指定更具体的时间范围,或者告知人们时间每周会有变化,那就更好了。另外,养狗的人应该注明狗的体型和品种。我唯一一次负面的育儿体验是遇到一个家庭养了一只过度保护主人的狗,一旦大人离开,那只狗就对我很具有攻击性。另外,似乎没有办法在你日程排满时暂停你的可用状态或应用,这种情况我也遇到过。

Care.com 回复2026-08-08

感谢您的用心反馈!请放心,我们会将您的意见记录并提交给管理团队审阅。感谢您分享您的经历!

Very misleading advertisement!

Very misleading advertisement!! It can get confusing between their two apps and I believe they intend it to be this way!!I signed up several days ago and paid a fee and every time I try and look for a caregiver it lets me look and when I try and contact them it goes to choose a plan when I have already paid!! And don't think you will get a live person to help you it is all automated! The phone number they give for customer service when you try and call it, it says this phone number is not monitored!!! This company in my opinion is very misleading and not trust worthy!! If I can't get it resolved by the end of the week I am calling the FTC Federal Trade Commission!! You would think with the law suits they have had and the money they had to pay back to consumers they would have learned their lesson!!!

Care.com 回复2026-08-06

We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-027286 when you contact us. Thank you!

Care.com has become a total scam

Care.com has become a total scam. I’ve had an account with them for years and all of a sudden they cut off access to my account and messages. I can see I received a msg from a family but the site won’t let me read it, which has cost me potential jobs. Out of nowhere, they are saying my birthday and name don’t match my license so they won’t verify my identity. I haven’t done anything to change that info on my account. The only discrepancy is that my license includes my middle name. When I’ve reached out to customer support, it’s taken at least a wk to get a response each time, so this has now been going on for over 2.5 wks during a critical time of needing to find work. The only option they gave me was to close my account and create a new one, which would erase my reviews from families and make care.com charge me again. The company has gone down hill in the last several years and had multiple lawsuits against them (which I can see why). I’ll now use another platform to find families to work with in the future.

Care.com 回复2026-08-06

We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-027285-when you contact us. Thank you!

我在care.com购物已经超过…

I’ve been with care.com for more than 10 years, I’ve met amazing families through them. I started my first job through care .com with an amazing family, it lasted for more than 4 years. I trust care.com.,Their posts and the families on their site. Their customer service are amazing, they listen and they make sure that you’ve been helped, and they work fast on solving any problem if there is any!!

Care.com 回复2026-08-05

非常感谢您的好评!很高兴听到您在使用这款应用时体验愉快!

We found Annie from care.com

We found Annie from care.com, she has been a blessing for my mom, caring, always on time, and will go the extra mile with her caregiving. Contact her if you're looking for a wonderful lady to help with your elder. Darnell

Care.com 回复2026-08-05

Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!

Very happy with the quality and…

Very happy with the quality and quantity of applicants we found through Care.com. We hired several to fill different shifts. Only criticism is that the app is hard to navigate and doesn’t have enough options to track our progress with hiring.

Care.com 回复2026-08-06

Thanks for the great review! We'd be happy to help you with the issue you are having. Please reach out to us at [email protected]. Please include Reference Number REV-027282 when you email.

I was able to find honest care for my…

I was able to find honest care for my mom with dementia. Could use more instructions on what to expect.when posting a position and how to navigate on phone app

Care.com 回复2026-08-06

Thanks for the great review! We'd be happy to help you with the issue you are having. Please reach out to us at [email protected]. Please include Reference Number REV-027281 when you email.

Low integrity company, misleading advertisement practices, unethical employees

Terrible business practices. False advertising. Easy to accidentally sign up for a year with the cost hidden. "Cancel Anytime" statement is false. Dispute is impossible. Canceled within minutes of signup due to their misleading advertisement, got stuck with $155 bill for ZERO services rendered. Check out all the lawsuits related to their poor business practices. Just a low integrity company.

Care.com 回复2026-08-06

We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-027284 when you contact us. Thank you!

我曾多次使用 Care.com

我曾多次使用 Care.com。我雇用的每个人都工作勤奋且诚实。有时可用性有限。总的来说,这是一家值得合作的好公司

Care.com 回复2026-08-04

So happy to hear you are finding success with the site! We really appreciate you sharing your experience! Thank you, Care.com Member Care Team

绝对可怕

绝对可怕。 “专业人士”列出的小时费率从来不是他们在网站上列出的。当他们看到您是一位急需帮助的妈妈时,他们会与您交谈并争取尽可能高的费用。实在是丢人现眼。我还没有通过他们找到任何人。而且他们列出的时间并不反映现实。事实上,我最终通过当地的 Facebook 群组找到了一个人。

Care.com 回复2026-08-07

Thank you for your feedback, and we sincerely apologize for your frustration. We'd like to invite you to reach out to us at [email protected] so we can address your concerns with you. Please include Reference Number REV-027276 when you contact us. Thank you!

许多合格的申请人

很多年前,我出于另一个目的使用了这项服务,并找到了我需要的东西。这次我出国时偶尔需要一个照顾者。我对有这么多优秀的候选人提出申请感到非常惊讶。很难选择,但我们很高兴这个网站帮助我们找到了一个有良好经验并且住在附近的人。

Care.com 回复2026-08-05

非常感谢您的好评!很高兴听到您在使用这款应用时体验愉快!

非常失望,如果没有的话……

非常失望,感觉如果不是故意误导,也许就是被骗了。 我收到了一些“线索”,这些线索显然是“幽灵”线索,没有任何实质内容。留下的电话号码不是真实的。不要使用此服务。事实并非如此,现在我必须付费订阅一年。

Care.com 回复2026-08-05

We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-027272 when you contact us. Thank you!

欺骗性的

我不知道当他们要求您提供家庭住址并提交详细的“工作描述”之前,在披露甚至需要付费会员资格才能与“适用”您的工作描述的宠物寄宿者互动时,怎么会有人将这家公司评为“OBE明星”以上。 非常具有欺骗性的做法。 我不推荐这项业务。

Care.com 回复2026-08-06

We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-02269 when you contact us. Thank you!