Carvana

Hi Leonard, thanks for the kind words! We're glad the pickup and process were smooth for you. Appreciate you selling to us!

Hi Cyndi, thank you for the detailed feedback, and we're sorry about the mix-up with the voided check, that's understandably frustrating. We're glad David and Mario were able to get a new one sent your way, and we appreciate you giving them the recognition; we'll be sure to pass that along. If anything else goes wrong, don't hesitate to give us a shout!

Hi Chloe, we understand your frustration and know this has been an exhausting experience. We hear you on the tire quality and the brake timing, and we've shared that feedback. We're here if you want to keep talking it through, feel free to continue the conversation with us via DM on any of our socials.

Hi there! We're thrilled to hear that you found selling your vehicle with Carvana so easy and that our customer service was top-notch! Your feedback means a lot to us and inspires us to keep delivering excellent experiences. Thank you for sharing your positive experience!

Thank you so much for your kind words! We're thrilled to hear that you found our process easy and appreciated our staff's support. We strive to offer competitive pricing, and it's great to know we met your expectations. Your feedback means a lot to us!

Hello! We're thrilled to hear about your smooth experience with Agent Charles and our online process. It's great to know you found everything efficient and organized, and that our pickup service added to your satisfaction. Thank you for your kind words!

Hello! Thank you so much for your fantastic review. We're thrilled to hear that you found our process easy and quick, and that you received a competitive offer. It's great to know our team made the experience seamless for you. We truly appreciate your kind words and look forward to serving you again!

Hi, thank you for sharing this feedback, and we're sorry for the extra hassle with the VIN/year mix-up, that shouldn't have happened and we understand the frustration of redoing everything. We're glad the pickup itself went smoothly though, and we'll make sure this feedback gets passed along to help improve the process.

Thank you for sharing your experience, and we're truly sorry to hear about the challenges you've faced. We understand how frustrating this must have been, especially after putting your trust in us. Your feedback is invaluable, and we take it seriously as we strive to improve every aspect of the Carvana experience. If there is anything we can assist with please contact our team at 888-440-0379. Thank you for bringing this to our attention.

Thank you for sharing your experience! We're thrilled to hear that Danielle and Keith provided you with excellent service and made the process seamless for you. It’s wonderful to know you’re happy with the price for your car and our hassle-free process. We appreciate your kind words and look forward to serving you again in the future!

Thank you for sharing your experience and feedback. We're thrilled to hear that the process was easy for you and your brother! Your feedback is invaluable as we strive to enhance our services. If you have any further questions, feel free to reach out. Thank you for choosing Carvana!

Thank you for your feedback on our search features. We're sorry for any inconvenience this has caused and appreciate your input as we strive to improve. Your suggestions are valuable, and we're committed to enhancing your shopping experience. Thank you for choosing Carvana!

Thank you so much for sharing your experience with Carvana! We're thrilled to hear that our offer exceeded your expectations and that the home pick-up process was seamless. Your satisfaction is our priority, and we look forward to assisting you again in the future. Happy driving!

Hello! Thank you so much for your kind words. We're thrilled to hear that our drivers left a positive impression with their courteous and professional service. Your feedback motivates us to continue delivering excellent experiences. If there's anything else we can assist you with, please let us know!

Hello! We're delighted to hear about your positive experience with Richard during the pickup process. Ensuring smooth and timely service is what we strive for, and it's great to know that Richard delivered on that promise. Thank you for sharing your feedback with us!

Thank you for sharing your experience! We're thrilled to hear that Carvana made your car-buying process easy. Happy driving!

Hi, we're sorry you're still dealing with this, three weeks in the shop with no timeline is a lot to manage, especially on top of a car payment. We know this has been handled through the warranty repair process, and we understand how frustrating it's been having to push for updates yourselves. Please DM us on any of our social platform so we can review this further and see how we can assist.

Hi! We're thrilled to hear that you enjoyed the phone calls and updates, and found the process easy with a great offer. Thank you for sharing your positive experience and spreading the word! We look forward to serving you again in the future. Thanks to you from the entire Carvana team!

Hello, I sincerely apologize for the disappointment and inconvenience caused by the delay in your truck delivery. We understand how frustrating it is not to receive clear communication about these changes. Your feedback is vital, and we’re committed to improving our processes to ensure better service in the future. Thank you for bringing this to our attention, and we appreciate your patience.

Hi there, I'm truly sorry to hear about the repeated issues with your VW Jetta and the distress this has caused, especially with your daughter driving. This isn't the experience we want for you, and I understand the frustration. We care about your satisfaction and want to assist in resolving these issues. Please reach out to our support team 888-440-0379 to discuss any available options that might help, including warranty details. Your feedback is important, and we're committed to making things right.