Celie Hair

High quality hair, fast delivery and fantastic customer service

The hair is so beautiful and of high quality; I love it so much. It’s the perfect length and love how light it is on my head. I’m very very happy with my purchase, my friends are already asking me for the link to the wig. Delivery was super quick too and I especially like how they give you tracking information from start to end. I will be buying again for sure.

Amazing hair

Amazing hair, density and experience with Celie Hair, me and my hairstylist are in love 🥰 the packaged arrived in 5 working days ( 🇬🇧). The costumer service was very helpful too, any issue please contact them on WhatsApp

ekaette uwah尼日利亚 · 写过 2 条评价 · 体验于 2026-09-16 · 发表于 2026-09-16

The customer Service is so excellent.

The customer Service is so excellent

Customer Satisfaction was achieved…

Customer Satisfaction was achieved outstanding she is.

Great communication

Really happy with the customer service! They were responsive, professional, and genuinely willing to work with me to find a good solution. I really appreciated how easy and pleasant the communication was.

Trina Charlery英国 · 写过 4 条评价 · 体验于 2026-06-10 · 发表于 2026-09-15

Perfect but pleaseeee start giving…

Perfect but pleaseeee start giving options for if we want precut lace on all 6x5 wigs or not please not everyone has the same hairline thought that was basic common sense so annoying

Impressed with customer service

The customer service I have received from Celie hair has been impeccable, both via email and via WhatsApp. The Rep has made sure my concerns have been addressed and worked to resolve any issues I have/had. Impressed. I’ll definitely be shopping here often. The delivery is also quite quick.

Loveee Celie

I've been shopping with Celie for years and the quality is always amazing. I don't buy my hair from anywhere else! Their delivery usually comes pretty quick as well. Highly trusted company!

The hair is good quality and so soft

Alicia Eldridge美国 · 写过 2 条评价 · 体验于 2026-08-16 · 发表于 2026-08-19

Updating my review

Updating my review. Hair is terrible. Matted real bad. It was good for two weeks or so. Def human hair blend

Emmanuella Afia Yeboah美国 · 写过 1 条评价 · 体验于 2026-08-15 · 发表于 2026-08-16

Great communication with customers

Great communication with customers. And hair was pretty good!

SCAM!!!!!

So I ordered the hair (shown on the picture) instead I received the most ugly synthetic wig, that doesn’t look at all like the picture on the website. I had discussion with customer service, 6 month. Didn’t get my money back and they won’t take the wig bag. Bad customer service and I wouldn’t recommend anyone buying from their website! It’s scam and bad synthetic wig from china

Ang英国 · 写过 19 条评价 · 体验于 2026-07-19 · 发表于 2026-07-24

False information on order progress

Ordered a wig and 2 days later they updated my account to say it had been shipped. A week later there will still no tracking information on the order. When contacted they said the wig was out of stock and is awaiting being shipped shortly so they lied. I have cancelled my order as it will not arrive in time.

Products not as Advertised and Shady Customer Service

Had a terrible experience with Celie and will NEVER purchase with them again. I purchased a half wig at 250% density and it arrived incredibly thin (not even 180% density) and not the correct length. You could literally see the cap if you blew on the hair. I posted my feedback on Tik Tok where the wig was purchased and then Celie hair began harassing me relentlessly - texting me at all hours of the night saying the most absurd things - that I was costing them their company, that their sales rep would get beat by her husband if I didn’t remove - all types of madness. This went on nonstop everyday for weeks - via WhatsApp, text message, and tik tok messages. The wig was not wearable and I told them this. They said to dispose of it and that they would give me a full refund if I deleted my review. I was tired of the harassment and did what they asked. Immediately after doing what they asked, I was blocked on everything. Incredibly shady company and products are nothing like they advertise. Do not buy with them.

THEY SUCK AND A RIP OFF

FIRST I BDID NOT GET WHAT I ORDERED , I ORDERED BURGANDY THEY SENT BROWN THEN THEY OFFERED A REPLACEMENT FOR THE SAME PRICE I SELECTED THE WIG I WANTED , THEY AGREED ON THE ONE I ORDERED WHAT I RECEIVED WAS NOTHING LIKE I ORDERED THEY SENT ME WHAT THEY WANTED TO SEND ME . VERY DISAPPOINTED THIS COMPANY IS NOTHING BUT A RIP OFF I WILL NEVER ORDER FROM THEM AGAIN AND I ADVISE ANYONE DONT WASTE YOUR MONEY THEY ARE FULL OF SHIT NEVER DEALT WITH A COMPANY THIS BAD IN MY LIFE THEY SUCK AND THEY ARE A RIP OFF

Tala Lee美国 · 写过 4 条评价 · 体验于 2026-04-06 · 发表于 2026-06-23

Items returns to China ONLY - CUSTOMER PAYS DUTIES!!!

Buyer Beware-- The item I received was significantly different from what was advertised. When I first contacted Celie to arrange a return, they did not provide return instructions. Instead, they repeatedly offered partial refunds and asked me to keep the item or donate it. I made it clear several times that I did not want a discount—I simply wanted to return the merchandise for a full refund. I was then told that they preferred I keep the item because returning it would be too expensive for them due to customs fees and import duties. This explanation was confusing because I had purchased the product from what appeared to be a U.S.-based seller, and the item had been shipped to me from within the United States. At no point before my purchase was I informed that a return might involve international shipping or discussions about tariffs. It was only after my credit card company became involved that Celie finally provided a U.S. return address. I immediately repackaged the item in the same condition in which it was received and returned it to the address they provided. Delivery was confirmed, and I supplied proof of the return and delivery to both Celie and my credit card company. As of July 22, 2026, I still have not received a refund of more than $89.00, despite the company having possession of the returned merchandise for weeks. After I posted my original review, Celie responded publicly asking me to provide my contact information. I found this surprising because they already had my order information and had previously communicated with me by email regarding the return. What I need is not another request for my contact information—I simply need the refund for the item they have already received. If Celie is now prepared to resolve this matter, I would appreciate a working customer service phone number where I can speak with someone directly regarding my order. Throughout this process, I have been unable to locate a reliable phone number for customer support. For reference, below is the final email I received from Celie in May 2026, after my credit card company became involved: "Dear, I'm really sorry for the inconvenience. If you really don't want to keep it, I can help you return it. (You are our VIP customer, and to make it easier for you, our manager has provided you with a US address. To avoid high tariffs, it is recommended to under-declare.) Recipient: SHHO+WZJ004 Address: 101 COTTONTAIL LN Somerset, NJ 08873 Phone: 310-598-1366 "(Please send us the express waybill with the tracking number, otherwise we will not be able to claim it.)" I am currently awaiting the outcome of my credit card dispute. Based on my experience, I encourage prospective buyers to carefully review the seller's return policies before making a purchase. 09/16/2026: I AM STILL AWAITING MY REFUND. NO WORD FROM CELIE AFTER THEY RECEIVED THE ITEM. THEY HAVE STOLEN BOTH THE ITEM I PURCHASED AND MY MONEY!

Pinky Blinders英国 · 写过 2 条评价 · 体验于 2026-04-28 · 发表于 2026-06-18

Not entirely impressed.

The hair is just okay. The quality is alright, but it does shed a little. My main issue is the styling which is never quite as advertised and usually just awkward - my last purchase was a 250 density curled bob, the actual thing looked like a James Brown style church wig that you nan wears. Its also never as thick as advertised either. I have purchased from them before and the hair always has this strange, slightly fishy smell to it and i cant seem to get rid of it entirely. The units are also not as thick as advertised but still useable. Personally i dont think I'd be buying again. Its not terrible but the reviews you see online are clearly all paid incentivised.

Bri Da美国 · 写过 2 条评价 · 体验于 2026-05-05 · 发表于 2026-06-14

I meant to give 1 star only because you…

I meant to give 1 star only because you have to give a set I would give 0 since o am paying my lawyer to have to track down Theo; lethal team

Bri Da美国 · 写过 2 条评价 · 体验于 2026-04-08 · 发表于 2026-06-13

I contacted them

I contacted them About using my pictures with out permission ! Multiple times and they did not want To compensate me or My clients they asked For more pictures absolutely not ! Now my lawyers had to handle this ! I even offered them a collaboration deal to make up for this I was willing to use their hair and post honest reviews as well as free content , in the styles they falsely used my work misleading that the hair was theirs ! So upsetting that we now have to contact china commerces to sue them ! I will Post more and add proof ! Not okay to be so money hungry ! You would Think they would fix this hey even admitted to using my pictures and said they have seen others use them Yea because they paid me and It’s there product !

Absolutely disappoint with my hair…

Absolutely disappoint with my hair piece not authentic at all terrible customer service paid £200 and only wanted to give me £25 back would never use this company again think twice before buying from here