Fusing fashion and function, shop the best outdoor menswear brands on the market today, so you can stay dry and warm while looking your best.Cotosen is the leading online store that combines function with fashion, convenience with comfort.
以上内容由商家自行提供，未经平台核实。Cotosen（cotosen.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 868 条用户评价，属于运动的分类，口碑一般。23% 的评价为 1 星，差评比例偏高；商家回复了 94% 的差评；评价主要围绕产品、质量、价格。数据最后更新于 2026-10-24。
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that they really like the attractive styles available on the site, noting that items such as hoodies and casual wear look nice and provide good comfort for daily use. Consumers also share that browsing the online store is straightforward, pointing out helpful product photos and a simple ordering process that makes shopping easy. Some reviewers were not happy with unexpected shipping charges applied at checkout, alongside very long delivery delays that left buyers waiting weeks for their packages. Others noted frequent issues with sizing inconsistencies across different garments, as well as fabric quality that felt significantly thinner or cheaper than anticipated.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Hi Paul, Thank you for your review! If you have any other concerns or require assistance, please contact us through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
My first experience with this company was prior to the x-mas holidays, so I believe my wait time was at a fair and reasonable time frame. So with that being said, I figured that they were legitimate and/or professional. Out of the two of my purchases (in the same delivery package two different items), one was exactly what I wanted from the image, the other one wasn’t (I sold it to a family member). Which led me to try and purchase another outfit for my self before the holidays came in. Big mistake…. It’s been 30 days and counting since I’ve paid for my item and still have not received anything other then emails guaranteeing that my item is in route and/or it’s already been delivered to my location. I personally will not be supporting this overseas company anymore. (Had no idea) I should have researched this more thoroughly before gambling with them. This is an updated message December 30,2025!!!! It's pretty interesting that you responded back with a call back number to call for assistance WITHOUT PUTTING THE CORRECT AMOUNT OF NUMBERS IN THE MESSASE.... Why is that...?
Hi Rivero Echols, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
Caution! Swindle!!!!!!
Hi Traki, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
My stuff càme a little late but was good if u could spend up the time it gets to the customer it would be great
Hi Joe Jackson, Thanks so much for your positive review! We're delighted that you already received the product. Please don't hesitate to reach out if you need any assistance in the future.
The products are cheaper than Temu products, don't look like what is advertised, and they don't stand behind their return policy. They actually refused to accept receipt of the returned package from USPS and they phone number they provided me for the refund service was not asn active phone number. DON'T BUY!!!!
Hi Customer, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
I ordered from this company Dec 9. The money was collected from my credit card and I never even received my confirmation number. When I log back into my account all my items are still in my cart. I don’t know how to proceed with this as I cannot find a company contact and my cc statement has a full different company name. SCAM for sure.
Hi Kim, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
Hi Cosell Bell, We truly appreciate your kind words! Thank you for choosing us and for taking the time to leave a review.
I ordered a hoodie and a pair of pants, and both turned out better than I expected. The fabric feels solid but still comfortable, and the fit was true to size. I’ve already worn them multiple times and they still look great.
Hi John, Thank you so much for your wonderful review! It's incredibly rewarding to know that our products have met your expectations and have brought joy to your life. We take great pride in crafting items that not only meet but also exceed our customers' needs and desires. Have a great day!
Made it so easy to find the one I wanted found a women's as well
Hi Elizabeth Glascock, We truly appreciate your kind words! Thank you for choosing us and for taking the time to leave a review.
Cheap quality garments from China.....go figure 👎Ordered a hoodie, they sent the wrong style hoodie and ordered a 2XL and I was sent a small size instead! Total Incompetence, Don't order from this site!
Hi Adam Leach, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
Ordered a large size pullover. They sent a small so I asked them to exchange it for the correct size. They told me I could exchange it for the correct size if I pay an additional $17 plus shipping. Went round and round with them (through PayPal) and they finally agreed to refund the entire purchase if I return the shipment. I returned it per their instructions and when it arrived, they refused the shipment so I'm out another $13. Evidently this is their modus operandi as there are other bad stories like this all over the internet. Oh, and did I mention? The garment is a counterfeit, not a real Carhartt! This Cotosen outfit is a bunch of crooks!
Hi Ed, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
Your customer service doesn’t care. I returned two items that were too large. Only got a credit for one item! Sent UPC codes along with purchase order numbers… they don’t care. WILL NOT ORDER FROM AGAIN.
Hi Jeff Staschiak, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
The products are knockoff, Paid a lot to ship the product back, now no one at the address the coats were shipped back to, so they shipped them back to me.. The number they have is out of service.. this place is a big Ole scam..
Hi Anniqua, We sincerely apologize for any inconvenience we may have caused. If you have any other concerns, please contact us through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
Terrible customer service. Email conversation only. It to a couple weeks to even get a response for order. It stayed in “processing” for a couple weeks. I got a gut feeling something was wrong after 3 weeks with no shipping confirmation. I asked to cancel the order since it hadn’t processed yet. A few days later I got a response saying too late to cancel because order had shipped. A couple more weeks pass no order! No delivery confirmation. Nothing. I contacted them again by email as there is no phone number to call. They told me my package was delivered to my front porch November 4. Lies!! There was no package delivered. And my mailman ALWAYS leaves our deliveries in our garage. I contacted them again asking them to address this. They said they have tracking proving it was delivered. Their tracking number does not match the tracking they sent prior. No delivery. No refund. This company is a scam. Severely disappointed in this company!
Hi Laurie VanPolen, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
One star and only because I had to. Bad products that are.not even close to the picture but they were more than happy to take my money. Luckily... I only bought one jacket, I nearly bought 3 and some trousers but changed my mind at the last minute. Don't use this site and I definitely DO NOT RECOMMEND THEM!!
Hi Marco, We sincerely apologize for any inconvenience we may have caused. To help us resolve your case and since we can't provide your order details here in public for security reasons, kindly provide your order details (email and order number) through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
My coat is beautiful. I read the reviews and was scared of what I would get. I'm very pleased with my coat.
Hi Jo Ann Howell Lavender, Thank you so much for taking the time to share your positive feedback about our items. We are thrilled to hear that you are enjoying your purchase and that it has met your expectations. 😊 Your satisfaction is our top priority, and it's incredibly rewarding to know that our products have brought value to your experience. Have a great day!
The worst company i ever dealt with. They don't get back to you. No matter how many emails you send them. They tell you one thing and you do it. Then they ignore you reaching out to them all i wanted to do is exchange what I got. But to no avail they ignored all my attempts. Don't order from here.
Hi Angelrena McGee, We sincerely apologize for any inconvenience we may have caused. If you have any other concerns, please contact us through any of the following methods: Contact email: [email protected] Service number: +852 800 931 299 (All customers, service in English only) Messenger: https://www.facebook.com/profile.php?id=100083541063969 [ For immediate assistance ] I appreciate your cooperation!
Great job guys just waiting on my package to arrive
Hi Forron Johnson, Thanks so much for your positive review! We're delighted that you have a wonderful experience. Please don't hesitate to reach out if you need any assistance in the future.
I really like the men's clothing designs. I enjoy giving them as gifts to my nephew & grandson.
Hi Wendy Wilson, Thank you so much for taking the time to leave such a positive review! We're absolutely thrilled to hear that you're enjoying our items. Your kind words truly mean a lot to us and serve as a motivating force to continue delivering the best products. Have a great day!
Hi Consumer Name, Thank you so much for taking the time to share your positive feedback about our items! 😊 Your satisfaction is our top priority, and it's incredibly rewarding to know that our products have brought value to your experience. Have a great day!
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