多米尼克很棒
多米尼克很棒。非常快！太感谢了！
关于 Cove
数据更新- 网站
- covesmart.com
- 分类
- 家庭服务
- 所在地
- United States · Draper
- 状态
- 待认证
- 近 12 个月
- 203 条评价
- 差评回复率
- 100%（20/20 条）
是 Cove 的所有者？ 免费认领此主页，验证后即可回复客户评价。
Cove靠谱吗？
Cove（covesmart.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 203 条用户评价，属于家庭服务分类，口碑优秀。好评高度一致，90% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-12。
用户怎么说
伟大的客户支持！
与海湾打交道完全满意…
对处理海湾客户支持完全满意
他知识渊博，而且很照顾……
他知识渊博，很快就解决了我的问题。
你们的团队非常优秀
您的客户服务团队非常友好且乐于助人。他们解决了我的问题。 我的出现故障的面板将免费更换。
终于发现无法登录了……
终于解决了我无法登录的问题
给我很大的帮助和耐心，让我得到……
在我使用新更新的系统进行所有设置时提供了巨大的帮助和耐心。
Cove 回复2026-07-10
Eirinn, we're so glad to hear you had a great experience getting your new system set up. We appreciate your kind words and are happy our team could provide the patience and support you needed. Thank you for choosing Cove!
照顾我的工作做得很好吗？
非常出色地解决了我的问题，并降低了我每月的账单，非常感谢
凯文非常乐于助人并且很有耐心……
凯文非常乐于助人和耐心地处理我的付款并帮助我重置密码。我对结果非常满意并表示赞赏。
面板困境
Niljean 帮助我让我的面板在故障 4 天后恢复工作！她是摇滚明星！
Cove 回复2026-07-10
Heather, we're so glad Niljean was able to get your panel back up and running after those frustrating four days. We'll be sure to share your kind words with her; she'll be thrilled to hear she's your rockstar! Thank you for choosing Cove.
高效的客户服务
快速又简单
我对 Cove 感到非常兴奋❣️
我对 Cove 感到非常兴奋❣️ 当我花了几周的时间购买系统时，我的销售助理 Maria M 对我非常耐心，她非常耐心和友善，愿意花很长时间向我保证我所购买的正是我想要和需要的。 再次感谢玛丽亚·M，你太棒了。
Cove 回复2026-07-10
Chris, we're thrilled to hear you're excited about your new Cove system. We'll be sure to share your wonderful feedback with Maria M, she'll be delighted to know her patience, kindness, and dedication made such a positive impact. Thank you for choosing Cove, and welcome to the family!
我的触摸板停止工作
我的触摸板停止工作，因此我联系 COVE 支持寻求帮助。 COVE 支持专家 Adrian 耐心地引导我完成一系列故障排除步骤，以确定设备不再正常运行。确认问题后，他立即安排寄送更换触摸板。 我对 Adrian 在整个过程中的专业精神、耐心和乐于助人表示赞赏。他让体验变得顺畅而高效，我非常感谢他出色的客户服务。
Cove 回复2026-07-10
Minh, we're sorry your touchpad stopped working, but we're delighted to hear that Adrian provided the professional, patient, and efficient support you deserved. We'll be sure to share your kind words with him. We truly appreciate your trust in Cove and are always here if you need anything in the future!
玛丽·乔伊非常乐于助人！
玛丽·乔伊非常乐于助人，并且完全理解我的问题。 她立即安排给我寄了一个替代品。 真正的服务超越！
Cove 回复2026-07-10
Al, we're thrilled to hear that Mary Joy was able to understand your concerns and quickly arrange a replacement for you. We'll be sure to share your wonderful feedback with her, it will mean a lot. We truly appreciate your support and are grateful for the opportunity to assist you!
快速清晰的答案
快速而清晰的答案。非常感谢玛丽·乔伊的帮助！
Cove 回复2026-07-10
Rebecca, we're so glad Mary Joy was able to provide quick, clear, and helpful support. We'll be sure to share your kind words with her. We truly appreciate your support and thank you for choosing Cove!
出色的客户服务帮助...
出色的客户服务协助问题很快得到解决
糟糕的公司
糟糕的公司。需要订阅才能使用相机。购买时没有将此信息传达给我。非常诱饵和转换策略。我将尽力让尽可能多的人了解这家不诚实的公司。
Cove 回复2026-07-07
Lowell, we're sorry to hear about your experience and understand how frustrating this has been. We sincerely apologize if the subscription requirements were not clearly explained during the purchase process. Your feedback is important to us, and we'd appreciate the opportunity to address your concerns. A supervisor will be reaching out to you as soon as possible to learn more about your experience and do everything possible to make things right.
聊天上的代理不太有帮助
聊天上的代理不太有帮助。我打电话与真人交谈并获得了我需要的信息
Cove 回复2026-07-08
Logan, we're sorry to hear that your chat experience didn't meet your expectations, but we're glad our phone representative was able to provide the information you needed. We appreciate you sharing your experience and will use your feedback to help improve our chat support. Thank you for choosing Cove Security!
支持
贾马尔帮助我了解如何设置相机。他非常耐心和专业
Cove 回复2026-07-08
James, we're glad to hear Jamal provided patient and professional support while helping you set up your cameras. We appreciate your kind words and thank you for choosing Cove Security!