Cove

Brian, thank you for your feedback. We're glad to hear you had a positive experience with our customer service and installation. We're sorry the cameras didn't meet your expectations. A supervisor will review your concerns and reach out to you as soon as possible.

Madpaolo, we're sorry to hear about your experience. We'd like the opportunity to review what happened. Please reply to our request for your account information so a supervisor can review your case and reach out to you as soon as possible.

Hi, we're truly sorry to hear about your experience and understand how frustrating this situation must be. This is not the level of service we strive to provide for our customers. Unfortunately, we're unable to locate your account based on the information available in your review, so we're unable to investigate the details further here. We'd like the opportunity for a supervisor to review your concerns thoroughly. Please email to: [email protected]) with the name on the account, the phone number associated with the account, and any additional details about your cancellation request. A supervisor will review your case and reach out to you as soon as possible. We appreciate you bringing this to our attention and hope to have the opportunity to make this right.

Jessica, we're sorry to hear about your experience and understand how frustrating it is to have ongoing issues with your cameras and app. Please reply to our request for your account information so our team can investigate the issue, work with you to resolve it, and make things right.

Matthew, we're delighted to hear Adrian provided prompt, professional, and efficient support while keeping you informed throughout the call. It's wonderful to know his patience, upbeat attitude, and commitment to resolving your technical issue made such a positive impression. We'll be sure to share your kind words with Adrian. Thank you for choosing Cove!