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购物与时尚

DarkinCloset

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101 条评价

4.5101 条评价
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关于 DarkinCloset

数据更新
网站
darkincloset.com
分类
购物与时尚
所在地
美国
状态
待认证
近 12 个月
41 条评价
差评回复率
0%(0/11 条)
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商家自述

DarkinCloset’s gothic clothing,victorian clothing and lolita clothing are designed for alternative women who understand the highest of chic fabrics, colors and styles.

以上内容由商家自行提供,未经平台核实。

DarkinCloset靠谱吗?

DarkinCloset(darkincloset.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 101 条用户评价,属于购物与时尚分类,口碑优秀。89% 的评价为 4 星及以上,11% 为 1 星;商家尚未回复差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-26。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the alternative clothing items feature wonderful fabrics, clean stitching, and beautiful little details that truly exceed expectations. Shoppers are also consistently delighted by the exceptionally responsive customer service team and the smooth, reliable delivery process for international orders. Buyers happily note that gorgeous dresses and outfits look exactly like the online photos and fit wonderfully for various special events. Some reviewers were not happy with delivery times, mentioning that standard shipping occasionally took a little longer than initially expected and that carrier services could sometimes feel slow.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Lied about stock and refused to issue refund

Website listed multiple dresses in XXL size as available. I messaged for confirmation and was told yes these are in stock. After placing my order, I was told every item was not in stock. The team then tried to get me to accept store credit and clothes in the wrong size as an apology to not issue a refund. I directly asked for a refund 5 times and never received it. Had to file with my Bank and PayPal as this is a fraud distributor.

They keep your money after you pay…

They keep your money after you pay shipping and customs to return an item. (Unused with tags and they confirmed received) "We will refund you in 5-7 days" 20 emails to remind them nicely and 4 months later, no refund. As others mention, their stock is not accurate, so you pay for an item and they just say 'sorry it is out of stock' Good luck with refunds!

Exceptional service and reliability - a loyal customer for 4+ years

I've been shopping with DarkinCloset since 2021, and they have consistently exceeded my expectations. With over 10 orders placed, I can confidently say their service is outstanding. What sets them apart: Great selection - Excellent selection of clothes (especially Punk Rave) Lightning-fast shipping (to NYC) - Their delivery speed genuinely surprises me every time 100% reliability - Not a single issue across all my orders Fantastic customer service - Always professional and responsive Quality products - Their gothic and alternative clothing selection is excellent As someone who values both quality and dependable service, DarkinCloset has earned my complete trust. They've turned me into a loyal, repeat customer, and I wouldn't hesitate to recommend them to anyone looking for alternative fashion with reliable service. Four years of consistently positive experiences speaks volumes about this company. They've set the bar high for online retailers.

Do not order from this site

Do not order from this site. Their website allowed payment to be processed for a dress they no longer had in stock. We have now gone back and forth in emails for over a month, with them trying to get us to take a different dress instead of the one we ordered. Then they promised a refund in 5-7 working days, which has not arrived. So disappointing.

Great Customer Service and Great Clothing

Have ordered several things from Dark In Closet and have had to experience interacting with their customer service team. They are extremely communative through the order process and when I placed an order for 2 items that ended with free shipping I realized there was another item I had wanted. Contacted customer service and they got it added to my order so I didn't have to pay the extra for shipping, as well with an order I again placed shortly after that order they were able to ship everything together and made it so everything arrived together which was awesome! Before these orders I had placed an order where the size wasn't quite right and they worked with me quickly and efficiently to get it fixed! Customer Service has been amazing whenever I've had to interact with them and the clothes are amazing! Show up in a timely manner and in great condition! They are amazing and wonderful!

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