关于 dresslily
数据更新- 网站
- dresslily.com
- 分类
- 购物与时尚
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 16 条评价
- 差评回复率
- 95%(331/350 条)
商家自述
Dresslily offers a wide range of fashion products including matching couple outfits, women's dresses, tankinis, and men's shirts. The brand emphasizes a diverse product mix catering to vacation, beach, bohemian, casual, and themed outfits, often featuring floral, tropical, and ethnic prints. Dresslily provides a platform where customers can earn D-points through check-ins and enjoy various promotions and discounts; subscription is free. The website highlights a user-friendly shopping experience with secure checkout and fraud detection, supported by cookie policies to enhance user experience. https://www.dresslily.com/
以上内容由商家自行提供,未经平台核实。dresslily靠谱吗?
dresslily(dresslily.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 885 条用户评价,属于购物与时尚分类,口碑一般。22% 的评价为 1 星,差评比例偏高;商家回复了 95% 的差评;近 12 个月新增 16 条。数据最后更新于 2026-10-24。
用户怎么说
Unmatched Customer Service
I was blown away by Dresslily's customer service when the dress I ordered did not fit. As Christmas was fast approaching, I didn't want to attempt an exchange, and the company encouraged me to give the dress away, while still providing me with a full refund. In the end, I was able to pass my dress on to someone who could wear it with joy, and I'm happy to encourage others to give Dresslily a try.
Dear JENNIFER, Thank you for your kind feedback. We are grateful that you took the time to write a review. We hope to see you on Dresslily.com soon! Many thanks, Dresslily Customer Support Team
Good Bargains
This website offers a wide variety of items and styles for a reasonable price.
Dear Jennifer Taylor, We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you. We look forward to seeing you at Dresslily .com again soon. Many thanks, Dresslily Customer Service Center
Dresslily has low prices and decent …
Dresslily has low prices and decent clothing. Cute styles, it does take time for the items to arrive. Be aware that the clothes are sized smaller so order up a size or even 2 sizes up. The green vintage dress i got was perfect. it was so cute and all my friends loved it.
Dear Nicky Banks, Thank you for taking the time to write your review. We at Dresslily really appreciate this. Best Regards, Dresslily Customer Service Center
I love their products
I love their products! I have to order a size bigger than I usually wear but I’m ok with that! Not thrilled about the time frame it takes to get the stuff I order but still happy with this stuff!
Dear Stacey Ramsay, We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you. We look forward to seeing you at Dresslily again soon. Many thanks, Dresslily Customer Service Center
Dresslily review
In my experience of shopping on dresslily isn't bad,it pretty good. I was able to find a lot of nice things on this website that was at a good price. But the only thing this website needs is to update the things they have, because I have been looking at the same things every year. Overall, this website/app is pretty decent, I would recommend it people.
Dear Isis Plaza, Thank you for your kind feedback. We are grateful that you took the time to write a review. We hope to see you on Dresslily.com soon! Many thanks, Dresslily Customer Service Center
Nice and cheap clothes
I bought a few things from Dresslily 2-3 months ago and I have to say I'm pretty satisfied with my experience. The website was especially good at listing and detailing the sizes of each garment, which made choosing the right size far easier. Generally, have to say their selection is varied and lovely, and the amount of low priced things is nice. With the coupons and their points system, was able to spend surprisingly under 40$ for 4 items. Shipping was rather fast, took 3 days at most for my orders to get on their way. Shipping time was less consistent but that's not the website's fault. Every time my clothes arrived in perfect condition and were exactly what I ordered. Clothes were as they looked in the images, no issues there. Some of the clothes had minor imperfections but nothing to really worry about I'd say; they still look and feel great. Overall, my experience of Dresslily has been positive and straightforward. Nothing wrong to say about them.
I have had great luck with Dresslily …
I have had great luck with Dresslily and have recommended it to friends and even my boss! The price is low, the options are good and the quality is good. It takes a long time to receive some items because it is overseas. Also, the website is a bit confusing.
Dear Davis, Thank you for your kind review about Dresslily. We are always happy to hear when our customers have enjoyed their experience shopping with us. We hope to see you again on Dresslily.com soon! Best regards, Dresslily Customer Service Center
Great Deals
Great Deals, Great product, Great service! Shipping was a little concern but it came just in time!
Dear denyce, Thank you for your kind review about Dresslily. We are always happy to hear when our customers have enjoyed their experience shopping with us. We hope to see you again on Dresslily.com soon! Best regards, Dresslily Customer Service Center
Great company. Love their clothes!
There shipping is free which is great. The only reason I gave them 4 stars is the free shipping takes 2 weeks. I paid for shipping and it still took 2 weeks. The clothing I purchased fit as described. I will countinue to buy from them.
Dear Slack, Thank you for your kind feedback. We are grateful that you took the time to write a review. We hope to see you on Dresslily.com soon! Many thanks, Dresslily Customer Service Center
I ordered a dress on December 29 and …
I ordered a dress on December 29 and have received the same email again and again stating that the customer service team will get to my order shortly. I need the dress for a wedding and my engagement party. I'm annoyed with the customer service because its the same email again and again. Nothing has changed. The order still have no tracking on it and I either want the dress now or want my money back.
Dear Jessica, We regret that you are having delivery issues. With our registered and expedited post, we offer our customers a tracking number. You can use this to track the status and whereabouts of your items online. Please track on http://www.myib.com/tracking/ with your tracking number. It's in normal transit now. Please check your account and reply to the ticket we have sent you about your issue. Dresslily Customer Support Team
Ordered a dress on 11/29
Ordered a dress on 11/29, selected and paid for 7-10 day shipping. Received dress 11/27. My dress sat, waiting for inspection to be shipped to the US for 6 days. Dress was what I expected for the most part... so if you can handle delayed shipping, sure, give them a try. I however, will never buy from this company again due to lack of tracking updates and very delayed delivery time. Nothing is more frustrating than when you buy a dress for an event, only to receive your dress after the event.
Dear rebekah mossey, We are sorry to hear this issue. We have shipped out your order on date Dec 3rd and it has been delivered on Dec 18th. You can track on http://www.myib.com/tracking/. We have contacted you about your issue via our Support Center. Please login to your account and reply to us. Dresslily Customer Service
Satisfied in the end but be aware of hidden costs
I have received the clothes in less than a week. I ordered 12 items. The size ordered was M for all of them, but although I will be able to wear them all, some fit more comfortably than others. They were tightly packed so I washed them at 30 degree C and nothing was damaged. They say not to tumble dry, which is not ideal in UK. It took a long time to iron them because the labels says you can only iron at low temperature. I am happy with the quality/price of these clothes. It is similar to what you get at primarks. Before receiving the parcel I had several message exchanges with their customer service regarding the tax I was asked to pay before delivery. I thought it was unfair as this was not made clear to me at the checkout. The small prints say that you may incur in import tax, but it doesn’t say they are sending the clothes from China and I used the UK website. They understood my frustration and refunded the tax cost. I was eventually happy with the outcome.
Dear Viviana Perino, We regret to hear that you have had to pay import tax. Please see our policy on tax for more details: http://www.dresslily.com/m-article-id-58.htm. We have contacted you about your issue via ticket. Please kindly reply to us through your account. Thank you, Dresslily Customer Service
Happy!
My experiences with dresslily has been great! Clothes fit perfectly, and is exactly as shown online. Quality is good for the prices..so dont go expecting something high-end if youre the one trying to pay cheaply. My orders get shipped out by them really quick, though it still takes a month to get to me (but again, its as expected). So no surprises. Love it!
Dear Whitney, We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you. We look forward to seeing you at Dresslily .com again soon. Many thanks, Dresslily Customer Service Center
Diverse and affordable
Love the variety of products and free international shipping! The product may not match the photo 100%, but I've never been disappointed.
Dear Gnorkl, Thank you for taking the time to write your review. We at Dresslily really appreciate this. Best Regards, Dresslily Customer Service Center
Dresslily has a good variety of …
Dresslily has a good variety of products and their customer service is quite nice. Minus 1 star due to unstably in order processing time, product quality and sizes. All you need is wisdom and patience.
Dear R, We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you. We look forward to seeing you at Dresslily .com again soon. Many thanks, Dresslily Customer Service Center
most of the products here ...look …
most of the products here ...look really nice ..but run really small it took a really long time to receive the item..... but the refund was timely
Dear David, Thank you for your kind feedback. We are grateful that you took the time to write a review. If any issues, please feel free to contact us. Many thanks, Dresslily Customer Support Team
Dress lily review
Great quality of clothing and fast responses from customer service.
Dear Ky, Thank you for your kind feedback. We are grateful that you took the time to write a review. We hope to see you on Dresslily.com soon! Many thanks, Dresslily Customer Service Center
Good site
Good site, quality of the dresses that I bought aren't super amazing, but what do you expect for that price? The dresses won't last for years, but you have so much to choose from that you can afford it to spend not so much money and get so many clothing in return. I will order again!
Dear Turtelboom, Thank you for your kind review about Dresslily. We are always happy to hear when our customers have enjoyed their experience shopping with us. We hope to see you again on Dresslily.com soon! Best regards, Dresslily Customer Service Center
Their company sells very good products …
Their company sells very good products for the most part, and have a great customer service. You can count on them to fulfill your needs.
Dear Baxley, Thank you for your kind feedback. We are grateful that you took the time to write a review. We hope to see you on Dresslily.com soon! Many thanks, Dresslily Customer Service Center

