dresslily

larissa garthoff荷兰 · 写过 1 条评价 · 发表于 2017-12-27

Dresslily is a good clothing site

Dresslily is a good clothing site, with cool clothes, awesome shoes and amazing accessories. I ordered a really lovely dress, came on time, in the right size and looked gourgeous!

Good for the Price

I bought 2 pairs of fold over heather wide leg pants and they are pretty decent quality. The only issue I had with them is that some strings from the material have come lose so the quality could be a bit better. Otherwise, they were exactly what I expected. I will purchase more in the future for sure.

Monyelle Mingo美国 · 写过 1 条评价 · 发表于 2017-12-26

I love Dress Lily

I love Dress Lily. They have quality clothing and excellent customer service. I'm happy every time I shop with them.

Sylvia Walters美国 · 写过 1 条评价 · 发表于 2017-12-25

Takes too long

Refunded

I just got a refund from Dresslily. Item didn't fit, had trouble contacting them via internet; wrote up bad review, and the just refunded the cost.

amy manser澳大利亚 · 写过 1 条评价 · 发表于 2017-12-24

Lovely dresses from dresslily

I bought 3 dresses from dresslily and usually go up a size just in case when online shopping but it was not necessary! 2/3 ran true to size and the one that didn't was a wrap dress so it didn't really matter anyway, and it was my favourite! Nicely made!

Good site if you REALLY pay attention …

Good site if you REALLY pay attention to the size measurements. Dont go by what you normally wear in US sizing, most things run on the small side. Look at the reviews as well of each garment about fit and fabric. I had an issue with a swimsuit being sewn incorrectly and after submitting some photos, customer service was great in helping me out. I would recommend Dresslily, just use it carefully!

mae milam美国 · 写过 3 条评价 · 发表于 2017-12-22

Helpful Customer Service

My first order from their site did not go as smoothly as hoped- the item did not arrive when expected. I was able to contact customer service and they sent a replacement at no extra charge. While the experience wasn't what I expected, it was resolved to my great satisfaction.

Karen Baeder美国 · 写过 1 条评价 · 发表于 2017-12-19

Clothing is not true to size

Clothing is not true to size. If you are going to waste your money, make sure you buy it at least 1-2 sizes BIGGER than you need, if you want it to fit properly. I am 52, and granted, not a size 2, but I know how clothes should fit. The clothing is rather cheaply made. Very disappointed to find stitching is hit or miss on some items. I understand you get what you pay for, and some items were rather inexpensive, but if I had known then when I was online shopping, what I know now...I wouldn't have bought it. Buyer beware!

smashed products.

Ordered what I thought were unicorn fingerlings. They weren’t. Received the unicorns in smashed boxes. These were going to be gifts but I wouldn’t give a gift in a smashed box & one unicorn is damaged. Sent email to Dresslily and received no response. I also tried to live chat and it says all day long there isn’t anyone available to live chat. There isn’t a phone number. $81 and change down the drain. I’ll never do business with Dresslily again. I thought they were a reputable company but I was mistaken.

Nicole Ray美国 · 写过 2 条评价 · 发表于 2017-12-15

I have placed a couple orders and have …

I have placed a couple orders and have been happy with the items i received. I did learn after the first order, to read the size chart for each item of clothing to make sure the size i order is equal to the size i wear. Any time Ive had questions (and Ive had many lol) I write up a ticket and they answer very quickly. So far I have had all of my concerns addressed and taken care of. Shipping does take a while, but its expected coming from another country, and so far away. Customs takes a while.

Swan Spragans美国 · 写过 1 条评价 · 发表于 2017-12-14

I paid for expedited shipping and …

I paid for expedited shipping and received shipping information promptly, however, it has not been updated. I contacted the shipping company and they stated that a label has been made, but the package never was given to DHL. I was livid because I paid for shipping to have my item before I left for the holidays. Why have the option to get it sooner if you cannot deliver? This will be my first and last order from them. I expect a full refund for shipping costs since I paid for it and I am not getting it in a timely fashion. If I do not get it by the end of the week, I am requesting a refund.

Krissy Almquist美国 · 写过 2 条评价 · 发表于 2017-12-14

great service

great service, just had a backorder issue, but was credited right away!

Multiple items bought - as described

Items are as described. I read from online reviews to order a size larger than what you are, so I did, but items were larger than me. Therefore, the sizes on the site seem correct. The dresses I ordered are nice. The fabric is a bit stiff on some, but the quality is okay. The belts that came with the dresses are garbage. The wigs I purchased are good. Huge selection to choose from and cheap. They aren't Arda quality, but if you know how to style wigs to look less like plastic, they are okay. The jewelry I ordered is great. Exactly as described. The dinosaur bone necklace and map necklace are my favourite. I also bought a watch. The time it keeps is a little bit off though.

All sorted now

I had problems with Dresslily's back order procedure. the late delivery of most of the order (some is still missing but that is no longer my problem) and the lack of customer care contact. UPDATE 11/12/17 AFTER POSTING An HONEST 1-STAR REVIEW DRESSLILY GOT IN TOUCH AND MADE GOOD. THEY REFUNDED THE ENTIRE AMOUNT. FROM THAT POINT ONWARDS THEY HAVE BEEN HELPFUL AND ACCOMMODATING, SO I HAVE AMENDED THE REVIEW TO 3 STARS....IT WAS PROBLEMATIC AT FIRST BUT CAME GOOD AT THE END.

ELISA MALLIARAKI英国 · 写过 12 条评价 · 发表于 2017-12-06

Slow shipping but very helpful customer service.

This is m second review for Dresslily. My opinion for the clothes doesn't change. They are cute and the blouse I received was of a good quality. Thankfully I have chosen the right size and it fits very nicely. We had some issues with the delivery times though. They are extremely long and apparently even the items of the same order can be shipped separately. After a couple of emails and me being very upset, the issue was resolved. I need to admit that the Customer service is most helpful,polite and efficient and they arranged so I got refunded for the items I haven't received (which happened just hours after their email) and a voucher for my next order. As the quality of the product is very good, I will definitely shop again.

Chris Tigrett Fox美国 · 写过 1 条评价 · 发表于 2017-12-03

VERY VERY SLOW TO SHIP AND RESPOND i WILL NOT ORDER AGAIN

Item is not exact color as catalog, I placed order and paid on November 6 and received item Dec 3. It was not a special order just a simple shower curtain in their catalog. Their service is very much below standards. If you don't need the item in the next week or so I suppose it would be ok, but their graphic colors are still off.

Kristina Telesco美国 · 写过 1 条评价 · 发表于 2017-11-30

shipping takes forever

shipping takes forever. Took over a month to receive my order that I paid expedited shipping for and was listed on the website as "in stock". after I ordered I got an email saying it was a "high demand" item and that it was backordered. But everytime I checked the website it was listed as in stock. Took several times of contacting customer service to get any answers and even then the replies were rather vague.

Joyce Hammond Smith美国 · 写过 1 条评价 · 发表于 2017-11-20

I fell in love with (2) dresses on …

I fell in love with (2) dresses on DressLily's webpage... I ordered them before Halloween... delivery time 10 to 15 days... seems fair... they are in China. BUT... I put the tracking number in USPS and all it reports is: Package is ready to be sent and on the way to the post office. That must be a very long ride to their post office because its been on the way to their post office for a week now... even though it says my order was processed on Halloween. Two more days and I will cancel the PayPal transaction. I am so disappointed!!!

Clumsyyoutube美国 · 写过 1 条评价 · 发表于 2017-11-02

I need answers!!!

I ordered an a two piece corset dress from them on Oct 17 and i paid extra for shipping hoping it'd arrive in time for Halloween. Sadly it didn't but I still want my order and it's still stuck in processing. I tried emailing and apparently the address doesn't exist. Tried calling and the call failed. Help!!!!!