Dresslily offers a wide range of fashion products including matching couple outfits, women's dresses, tankinis, and men's shirts. The brand emphasizes a diverse product mix catering to vacation, beach, bohemian, casual, and themed outfits, often featuring floral, tropical, and ethnic prints. Dresslily provides a platform where customers can earn D-points through check-ins and enjoy various promotions and discounts; subscription is free. The website highlights a user-friendly shopping experience with secure checkout and fraud detection, supported by cookie policies to enhance user experience. https://www.dresslily.com/
I ordered view times from this site and everything was like described. Ok, maybe is shipping time too long, but it is like they said. Products are unique and that is the most valuble thing. You can find items, you can't find anywere else.
dresslily 回复2018-03-25
Dear Srdjan Markovic,
We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Dresslily .com again soon.
Many thanks,
Dresslily Customer Service Center
Good prices and very often decent sales.
I often go there to look for clothing, I find their varity of styles very refreshing and cool. Please add more plus size clothing! :)
dresslily 回复2018-03-25
Dear Lisa,
Thank you for your kind review about Dresslily. We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Dresslily.com soon!
Best regards,
Dresslily Customer Service Center
Dresslily has poor quality clothing and always arrives late
Dresslily has poor quality clothing. I have bought things twice from them - I should have learned the first time. The second time I hoped for a better experience, but it was actually worse. Not only did the dress not look like the product advertised, it arrived two weeks after the time I needed it. AND it didn't fit. I will never order anything from this company again.
dresslily 回复2018-01-11
Dear Cathy Marshall,
We are sorry your order has not met your expectations.
Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices.
Please refer to the message we have sent you via our Support Center, with a solution to your issue.
We look forward to hearing your reply,
Dresslily Customer Service
Ordered a Autumn winter shirt on the 12 december2017, then waited and waited then in the New year2018 I get an email to say it is discontinued. Yet the same looking shirt, style and design same picture of the shirt is advertised for sale as a spring long sleeve shirt available. I was Very disappointed with the sales,for not being quick enough to let you know after taking the order. Then for not sending out the same shirt spring renamed shirt. I did get a full refund and the correspondence was very good indeed. I will not recommend or use this online shop again disappointed with the ordering team for being so slow.
dresslily 回复2018-01-11
Dear Malcolm,
We are sorry things have taken longer than expected.
Please note that all our items have varying processing times that are clearly marked on the product page.
We have messaged you regarding your case. Please login to your account to reply to us.
Many thanks,
Dresslily Customer Service
I have purchased a 5 different dresses through Dresslily and I have only truly been satisfied with 2 of them. Two of the other dresses were completely different material than they were suppose to come in and since the material was not what I had thought there wasn't enough give to them so they didn't fit. They also took like 3 to 4 weeks to get to me as well. And then this last one the zipper was difficult to zip even just on the hanger. But when I tried to return them they said they would just give me a credit and that I could donate the dresses instead of shipping them back to them so that was nice.
dresslily 回复2018-01-11
Dear Jillian Westrum,
Thank you for your kind feedback.
We will try our best to improve our service.
If any issues, please feel free to contact us.
Many thanks,
Dresslily Customer Service
I have ordered several clothing items from Dresslilly and was very pleased with what I got. The items were very nice for the price. Shipping took a little while, but the shipping price was very low. I had a small quality issue with one of the pieces, and they resolved it right away. I will definitely be shopping with them again, and reccommend them to anyone!
dresslily 回复2018-03-25
Dear Lai12,
We would like to thank you for your kind review. We at Dresslily will always do our best to ensure customer satisfaction, and it is good to hear the results of this have paid off for you.
We look forward to seeing you at Dresslily .com again soon.
Many thanks,
Dresslily Customer Service Center
E17121501628 I placed my order Dec 4th and it is Jan 3rd and I still have not received my order. There are no numbers to contact anyone and all the information is in Chinese. It is impossible to track your order.
Had a small issue regarding size (too small) and was able to return the entire order with ease! The turn around time for me to receive the correct items in a bigger size was fantastic and I am now enjoying my pieces! Thank you, Dresslily!!
dresslily 回复2018-03-27
Dear Dunagin,
Thank you for taking the time to write your review. We at Dresslily really appreciate this.
Best Regards,
Dresslily Customer Service Center
I love the prices on Dresslily! Some things are a bit confusing, and some of the measurements aren't quite accurate, I ordered a sweatshirt but it was just a bit small (it still fits and it looked exactly like the picture, I just wish it was a bit bigger). My tracking number for the order took me to a foreign website that I couldn't even read, so I had no idea when to expect my package. However, it got here in good time, and I'm very satisfied with my order. I love the point system, I was able to get $3 off my order just with the Dresslily points that I had. I definitely would recommend this site.
dresslily 回复2018-01-03
Dear Chanelle Jacobson,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Dresslily.com again soon for all our latest deals.
Many thanks,
Dresslily Customer Support Team
I ordered a toy for my daughter in Nov. Not realizing it was coming from China(never seen anything mentioning that). I got a email 2 days later, it had shipped from China. Dresslily sent email saying it was shipped from them on Dec 14th, on the 16th still no tracking details. I emailed them and they confirmed it had shipped out on the 14th to give it a few more days. On Dec 20th I get another email saying it was shipped and would recieve it Dec 28th.
I replyed back asking why they sent email saying it was shipped on 14th and in a reply on the 16th confirmed it had shipped. Only to not have shipped it till 20th. They blamed mail in Dubai and offered 10% off next order.
NO Thank you.
They lie just to keep dragging you on.
We finally got it in today, only for the box to be ripped and busted up even in envelope. So if it was to have arrived for Christmas, I couldn't have given it to her in such horrible condition.
I do have pictures of the box and the unicorn had scraggly hair, like it was used before.
They have a lot of extremely cute clothes but the shipping was horrible the shirt I order for Christmas didn’t get to me until 4 days after and I tried to do a chat with a rep and wasted my time because nobody ever answered the shirt shows it’s a long sleeve but it only goes a little passed the elbow other than that the shirt fits fine
Awful sizing. Having ordered a 4xl shirt for me, and I normally wear L, but it being a foreign company, I thought best be safe, shirt arrived today and on trying on, someone is having a laugh with the sizing. I checked the label just to make sure the right size had been sent, what a joke. 4XL, lucky if it’s a bloody medium. Oh it fits, as long as I don’t breath, I’ll have someone’s eye out if I wear it.
What a joke.
Don’t bother if you are a European make of normal build.
dresslily 回复2018-01-03
Dear Alan,
We regret that you are having issues with the size of our items.
Before purchasing our products we kindly ask that all customers refer to our sizing charts located underneath the product description on every item page to help them choose the correct size.
Would you mind messaging us your VALID order number?
We will offer you a solution via the ticket center.
We look forward to hearing from you,
Rosewholesale Customer Service Center
It is easy to order,good and fast costumerservice
A little bit slog delivery to Denmark
dresslily 回复2018-01-03
Dear Bonnie Marion Holm,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Dresslily.com again soon for all our latest deals.
Many thanks,
Dresslily Customer Support Team
The postage was very good if you choose the priority post but the quality of the hair wig I purchased was not that good.
dresslily 回复2018-03-27
Dear Euni,
We sincerely appreciate your feedback.
We are happy to hear that you enjoy shopping with us at Dresslily .com.
Please feel free to place an order again soon.
Thank you for your support.
Dresslily Customer Service Center
I will never order from this company again. I ordered my daughter a sweatshirt for Christmas in plenty of time for it to get here. I received it 2 days after Christmas and I'm embarrassed to even show it to her!! The quality is poor and it's very small. It's not even worth my time to send it back, I'm just considering this a lesson learned!! Very disappointed.
dresslily 回复2017-12-28
Dear Theresa Miller,
We are sorry your order has not met your expectations.
Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices.
Please refer to the message we have sent you via our Support Center, with a solution to your issue.
We look forward to hearing your reply,
Dresslily Customer Support Team
I ordered my outfit to wear on Christmas Eve on 12-3. It is now 12-28 and it still has not come. Customer service has not been any service at all. They offered a 10% off of my next purchase for my inconvenience. I am unsure if I will place another order. The school clothes I purchased for my granddaughter were good quality and fit well. It did take 6 weeks to get the clothes.
Not all it's cracked up to be, ordered Xmas lights which you think are a bargain only for them to be sat in customs for over a week then a £28 bill to release for delivery on 29th Dec. Ordered in November with 5 to 8 day delivery, buyer beware.
Prices aren't bad but the sizes are way off. I ordered a Christmas shirt, normally would wear a 3X but ordered a 5X just in case it wasn't true to size.. I would rather a sweater to be too big rather than too small.. The top fit my husband which wears a Large in size.. I was very upset seeing how this should have been even too big for me and wasn't even close to being true to size... I wouldn't recommend Dresslily to plus size ladies..
