A leading software company in data backup, data recovery and disk management. Known for it's focus on data security and the best user experience in the field. If you care about your data, you choose EaseUS.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for resolving technical problems quickly and efficiently during live chat conversations, noting the exceptional support provided by the team. Many people also appreciate the prompt and polite assistance when dealing with unexpected license activation issues after system updates or hardware changes.
Some reviewers were not happy with occasional long waiting times or receiving invalid access codes that hindered their overall software experience and recovery process. A few users mentioned facing unexpected difficulties with file recovery tools causing complications on their computer systems during sudden system crashes.
We had a payment for an order that had been made in error, it was a little hard to find out what happened, but your service was excellent and with joint efforts we sorted it out.
I am very pleased with the way it was handled.
I was having a problem with activating EaseUS Todo PCTrans.
Ewan helped me re-activate the license.
He advised me about the ability to obtain additional licenses, which I did not know was a thing.
Ewan resolved my issue and was helpful in information about other ways I might use the application.
I found it to be a very helpful session.
I had a great experience with the IT Support team. They were helpful, professional, and responsive throughout the process. They handled the issue efficiently and provided clear guidance to resolve it. I really appreciate their support and commitment to delivering excellent service. Keep up the great work!
Jesse was awesome to work with. His knowledge base is first-class. Working with him at EASEUS was great. I would recommend Jesse and EASEUS to anyone looking for competent computer work
I was very much surprised about the perfect support
I was very much surprised to get contact to the support in such a short time. Having a problem after a computer crash I received a new licence code that worked perfectly. I am very greatful for that.