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爱好与工艺品

ELEGOO

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973 条评价

3.0973 条评价
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关于 ELEGOO

数据更新
网站
elegoo.com
分类
爱好与工艺品
所在地
中国
状态
待认证
近 12 个月
944 条评价
差评回复率
90%(348/385 条)
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商家自述

ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.

以上内容由商家自行提供,未经平台核实。

ELEGOO靠谱吗?

ELEGOO(elegoo.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 973 条用户评价,属于爱好与工艺品分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 90% 的差评;评价主要围绕产品、质量、使用体验。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality of the items and the extremely reliable, fast delivery services that consistently exceed expectations. Many consumers find the advanced 3D printers and various filaments very easy to use right out of the box and securely well-packaged upon arrival. However, some customers also noted frustrating issues with defective hardware, unexpected software bugs, and machines breaking down shortly after basic use. A few other people experienced annoying delivery delays, exceptionally long waiting times for specific accessories, or tangled filament spools straight out of the box.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

After 100hours

After 100hours, So far so good! This printer delivers flawless prints everytime in Petg and Pla. I chose Elegoo CC2 over Qidi Q2 and am very happy about my decision. Delivery was quick and the price is really good for the quality offered. UI is easy to understand and navigate, elegoo slicer work just like Orca and except from some easy to solve cloud/wifi connections issues, everything is great. I recommand this printer.

Printer is supposed to arrive 2 weeks…

Printer is supposed to arrive 2 weeks after ordering, and a week after the estimated date of arrival

ELEGOO 回复2026-05-31

Dear customer, We apologize for the delay. We see that a support ticket is already in progress — we are actively investigating with the carrier. Thank you for your patience. Best regards, ELEGOO Team

Look somewhere else. Elegoo ain’t it

Just go with another brand. As a first time user this experience has been a nightmare. Bad experience left and right. Don’t waste time, money, and hair pulling here. It ain’t worth it. Honestly I feel stuck now trying to make something work that just leaves me frustrated. Thought this would be a fun hobby to start but this product is making me question it all. Especially when I have coworkers and friends with different makers products shocked with the amount of simple issues I’m having. Look somewhere else. Feel like I just put $500 and my morale in a garbage disposal.

ELEGOO 回复2026-06-01

Dear customer, We're sorry to hear about your experience. We see that a support ticket is already in progress — rest assured, we will follow up closely and resolve this to your full satisfaction. Thank you for your patience. Best regards, ELEGOO Team

I have yet to produce a successful…

I have yet to produce a successful print and your support materials have been no help. I’ve had to turn to the community and still I can’t get a successful print. Horribly disappointed.

ELEGOO 回复2026-06-01

Dear customer, We're sorry to hear about your experience. We've looked into this and see that you already have a support ticket open with our team, and they are actively following up on your case. Thank you for your patience, and we're committed to making things right. Best regards, ELEGOO Team

Spray nozzle overheated and failed

Spray nozzle overheated and failed. We only did approx. 30 prints.

ELEGOO 回复2026-06-01

Dear customer, Thank you for taking time to leave your review. We're truly sorry for this experience and completely understand your frustration. We have sent you an email to learn more and offer our help. Please check your inbox. Thank you. Best regards, ELEGOO Team

I ordered five different colors but…

I ordered five different colors but received five all one color. I wrote them to ask what happened but have had no response.

ELEGOO 回复2026-06-01

Dear customer, We’ve checked your order and see that it was placed for 5 units of the same color. Please kindly double-check your order confirmation email or your account order history. Thank you for your understanding. Best regards, ELEGOO Team

The hotend kit jammed 2days and not…

The hotend kit jammed 2days and not even 3 prints in and they don’t just sell the kit for it so I’m out of luck

ELEGOO 回复2026-06-01

Dear customer, We sincerely apologize for the trouble. We see that your case is already being handled — please rest assured that we will do our best to resolve the issue. Thank you for your patience. Best regards, ELEGOO Team

Print is ok for the money

Print is ok for the money. However it will not print the 4 th spool by itself self only in multiple colors print. It also need to do lots of calibration and the Z offset has to be set manually every time . This is not a printer u can start and forget about.

ELEGOO 回复2026-05-31

Dear customer, We're sorry to hear about your experience. We've looked into this and see that you already have a support ticket open with our team, and they are actively following up on your case. Thank you for your patience, and we're committed to making things right. Best regards, ELEGOO Team

CC1 with 400 hours without any issues

I have a CC1 and am waiting for the Canvas add on. I have about 400 hours on the CC1 and have had no problems that weren't my own fault. I have had two reels of Elegoo PLA that came with twisted filament causing failed prints. I did receive a damaged ribbon cable with the machine which Elegoo replaced at no cost. So far not bad.

I was sent the wrong board I don't…

I was sent the wrong board I don't understand you have 2 neptune 4 max controller boards and the price difference is like $140.00 plus your firmware update can't be any more complicated. I changed the ribbon cable and swapped stepper motors and extruders still wil not feed or retract filament

ELEGOO 回复2026-06-01

Dear customer, Thank you for taking time to leave your review. We're truly sorry for this experience and completely understand your frustration. We have sent you an email to learn more and offer our help. Please check your inbox. Thank you. Best regards, ELEGOO Team

Not sticking on plate i do only 1 item…

Not sticking on plate i do only 1 item nothing more i tri to clean reboot and nothing

ELEGOO 回复2026-05-31

Dear customer, Thank you for taking time to leave your review. We're truly sorry for this experience and completely understand your frustration. We have sent you an email to learn more and offer our help. Please check your inbox. Thank you. Best regards, ELEGOO Team