ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
以上内容由商家自行提供，未经平台核实。ELEGOO（elegoo.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 973 条用户评价，属于爱好与工艺品分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家回复了 90% 的差评；评价主要围绕产品、质量、使用体验。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality of the items and the extremely reliable, fast delivery services that consistently exceed expectations. Many consumers find the advanced 3D printers and various filaments very easy to use right out of the box and securely well-packaged upon arrival. However, some customers also noted frustrating issues with defective hardware, unexpected software bugs, and machines breaking down shortly after basic use. A few other people experienced annoying delivery delays, exceptionally long waiting times for specific accessories, or tangled filament spools straight out of the box.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。I have a stripped bolt on the zaxis and I can't get it to print
Dear customer, Thank you for taking time to leave your review. About your issue, we have already contacted you via email and would like to provide support, please kindly have a check, or you can contact us at [email protected] to solve. Sorry for any inconvenience caused to you. Please do not worry, we will follow up the issue until solved. Best regards, ELEGOO Team
Great Price, but the machine can be cheaper by removing the camera as it is unnecessary for the printer to do it's main function. Also creating a Chamber Heater Module that can be bought separately and easily connect into the appropriate board to function with the touch screen, other than that great product and delivery!
Ordered 3d printer filament. It arrived looking a little rough but everything inside was in good shape. The filament works very well and the prices are good.
As of today, id have to leave a generic 3, maybe even a 2. My order looks like it was cancelled and only after I emailed the company did they initiate the order again and shipped my printer. Im glad I emailed, otherwise it may have never been shipped or would have turned into some kind of nightmare. Ill review the product when I receive it and post a review on my youtube channel.
Dear customer, Thank you for taking time to leave your review. We sincerely apologize for the inconvenience you've experienced and completely understand your frustration. Please be assured that we are already following up on your case — we noticed you have a support ticket, and our team is working diligently to resolve the issue to your full satisfaction. Your satisfaction is our priority, and we truly appreciate your patience and understanding. Wishing you a pleasant day. Best regards, ELEGOO Team
Still haven't received my printer. Their delivery service is terrible so far. I need to be home to get the printer but have no idea where in the US it is. Emailed support and they told me they'll look into it without asking any of my information (email was different than the one the order was placed on too). I would happily pay for a service with item tracking so my $3000 worth of printer isn't left out in the open. I'll amend my rating when the printer arrives and I determine how good of quality it is.
Dear customer, Thank you for taking time to leave your review. We sincerely apologize for the inconvenience you've experienced and completely understand your frustration. Please be assured that we are already following up on your case — we noticed you have a support ticket, and our team is working diligently to resolve the issue to your full satisfaction. Your satisfaction is our priority, and we truly appreciate your patience and understanding. Wishing you a pleasant day. Best regards, ELEGOO Team
The filament prints excellent and colors are great. Only issue is cardboard spools can be a minor issue at times and shipping updates are hard to follow if order is multiple shipments.
Order was processed & shipped promptly, gave 4 stars just because there were quite a few filament colors out of stock or unavailabe. Definitely like printing with the Elegoo filaments, great prints consistently with the Bambu PS2
Keeps good prices. Quality materials and machines as well. The ams situation on the cc1 removes the last star however.
Deals were nice, everything was easy to navigate, the delivery is slower than expected but the machine works decent, satisfied.
As I order for an organization with a receiving dock, but multiple buildings, I absolutely despise not being able to choose FedEx or UPS as a delivery service. You never know where the package will randomly be delivered. If it was my choice, this situation would negate Elegoo as a company that I would do business with. Hence, I will only order what is absolutely necessary.
Dear customer, We sincerely apologize for the delivery issues you've experienced. Your feedback is very important to us, and we'll share it with our logistics team to review how we can improve delivery flexibility in the future. Thank you for sharing this, and we appreciate your continued support. Best regards, ELEGOO Team
My package arrived quickly, it was a 10 pack of pla. The items on the outside of the package were a little dinged up but functional from my standpoint.
Although you will have to wait, your printer arrives in days but if you're new everything else follows and takes a week or in my case two for the water-based resin. Everything comes well packaged to survive todays rough and tumble delivery services and is as advertised. Elegoo's quality is top notch, and their reputation is well deserved. It also took longer to open the box then set up the printer. My only complaint is why my Mars 4 Ultra build plate doesn't fit in the Mercury Plus V2.0 washing bucket suggested for this machine. Really Elegoo WTF. Had I known this I would have upgraded
Just purchased the Centurion Carbon 2. It worked great right out of the box, possibly the best print quality I have ever seen. About 2 weeks in it started throw a filament error 1243 and I haven't been able to fix it completely. I reached out to Elegoo customer service and they are sending me a new part but its coming from China. Need to have parts closer for faster customer service.
Hold for Instructions Requested. For Delivery Issues & Tracking Support for 6 days and no way to find out how or where or if Im to give instructions?
Dear customer, Thank you for taking time to leave your review. About your issue, we have already contacted you via email and would like to provide support, please kindly have a check, or you can contact us at [email protected] to solve. Sorry for any inconvenience caused to you. Please do not worry, we will follow up the issue until solved. Best regards, ELEGOO Team
One of the boxes of filament was opened on the end. The filament was close to falling out.
Dear customer, Thank you for taking time to leave your review. About your issue, we have already contacted you via email and would like to provide support, please kindly have a check, or you can contact us at [email protected] to solve. Sorry for any inconvenience caused to you. Please do not worry, we will follow up the issue until solved. Best regards, ELEGOO Team
Tracking was not helpful in knowing when order would arrive. Some of the cardboard reels were damaged because of the manner they were shipped with the filament boxes just taped together.
Dear customer, Thank you for taking time to leave your review. About your issue, we have already contacted you via email and would like to provide support, please kindly have a check, or you can contact us at [email protected] to solve. Sorry for any inconvenience caused to you. Please do not worry, we will follow up the issue until solved. Best regards, ELEGOO Team
Liked the canvas system. Disliked how hard it was to get it to print. Had to manually keep adjusting it to get it to print properly. I no longer have the printer. Sold it to get my money back.
Dear customer, We're sorry to hear about your experience and that the printer didn't meet your expectations. We appreciate your honest feedback — it helps us improve. Thank you for giving our products a try. Best regards, ELEGOO Team
The printer is top notch, I love the camera feature so I can check on my print during work or when I'm away. Problem is sometimes it will disconnect and need to be rebooted to reconnect which gets annoying when it disconnects minutes after I leave the house(not WiFi issue). Also the provided water washable resin is nice and fluid so no print failures yet and lightning fast prints(about 1/3 time slicer says) but it is extremely brittle and prints end up breaking during the vigorous wash cycle. Overall printer is a 8/10, water washable resin 2/10. Also sent the wrong colour, I chose grey but got white, not an issue but would prefer to have gotten either regular or abs like instead of water washable. Got the full mars 5 ultra set with wash/cure station and kg of resin.
共 973 条符合条件的评价
