Most reviewers were somewhat happy with their experience overall. Consumers generally find the online platform very easy to navigate, appreciating the smooth browsing experience and the wide selection of available clothing. Many shoppers frequently mention that the attractive designs, various colors, and reasonable prices make online shopping truly enjoyable.
However, some reviewers were not happy with the overall product quality, noting that the delivered items looked like cheap prints on poor materials rather than the advertised embroidery. Some people were consistently dissatisfied with excessively long delivery times, poor communication from customer support, and major difficulties when trying to request refunds.
Dreadful. I was so hopeful that the advertising was right and that the shirt/blouse I ordered would be as described. But it wasn't. not even close. made of some very flimsy nylon or polyester fabric. way too tight, certainly not the measurements as advertised. the design was stamp printed on the material. not a piece of cotton or linen to be found. very unattractive. will pop it into the recycled clothing box. it was the length of a dress, not a blouse by the way, easily down to my knees. this is a very dishonest retailer.
I ordered a lovely dress, 2 piece pants suit, and a tunic top over a month ago for a destination wedding. The money was sent on the 8th of May. I am still awaiting at least one of the products. I guess my destination wedding attire is sending me on a search because the wedding is in two weeks.
The product is nothing like the pictures. My “shirt”came to my knees. It is a cheap shiny fabric that is not the gauzy fabric shown. There is no embroidery on it. It is printed on it. I am returning everything unless they come up with some lame excuse. It is false advertising at its best.
My order experience was seamless. The clothing options were many and all beautiful. I am hopeful that the quality and appearance will be what I am looking for. I can't wait to receive my order.
Advertised as certified linen — arrived as cheap printed polyesterI ordered four items from…
I ordered four items from elevenforest.com (order ELEZOX11584). The listings advertised them as "Linen Blend," "crafted from breathable cotton and linen," "OEKO-TEX Standard 100 & GOTS certified," and "sustainably made," with three-dimensional embroidered floral detail. What arrived was flat, cheap printed polyester — no embroidery, no linen, none of the certified qualities advertised. The goods are materially not as described.
When I raised this, the seller did not dispute the mismatch. Instead they offered an escalating series of partial refunds — first a percentage to keep the items, then a "full refund except shipping" only if I returned the parcel to an address in Guangzhou, China, at my own cost and explicitly accepting any customs charges. For a low-value order that return costs more than the refund, which appears to be the point.
This is a Shoplazza dropshipping storefront with a Chinese returns address and no meaningful consumer recourse. I am recovering my money through a card chargeback. Do not trust the "linen / eco-certified" marketing — verify before buying, and pay only by a method that allows a chargeback.
I received my order but they were nothing as pictured or described.
I received my order but they were absolutely NOTHING as described or shown. The quality of the fabric is way below subPar, the design is very poorly printed on, there is NO bling (which the picture shows and what I wanted), I ordered a size small and it is more like a 2XX and fits as one too. Stay away from elevenforest as they are a total scam and the products are nothing what you expect.
Abstract Creative Black Cat Graphic Casual T-shirt
I purchased this shirt expecting to get the shirt pictured on the website. The shirt I received isn't what what depicted on the website. Tried to return the shirt, they did get back within 3 days asking for more information. The return was approved and was told we'd hear back from them in 3 business days. 3 weeks passed and we had to contact them again. At this point the said they would refund on 20% of the price and we could keep the shirt. It's a crappy shirt, the only thing about the shirt that was the same was the cat image. We replied back stating that we want a full refund. The replied back they could go to higher authorities and get 35% refund. At this point I gave up, yes, their handling tactics won out. Worst customer service ever, worst tee shirt ever! Will NEVER buy from this company or any sister companies ever again. Only if it were possible to give a 0 star rating.
I just received my order and I am beyond disappointed. The picture on the website is totally deceptive. I was expecting a top embellished with lace and embroidery and what I got was what looked like a screenshot plastered on the front. Very upsetting. Will probably donate it to a thrift shop as I think it would only cost me more to return it to China. Definitely wouldn’t recommend.
ElevenForest is a totally dishonest company!! DO NOT ORDER FROM THEM. I am contacting my credit card company tomorrow to get a full refund after Eleven Forest offered me 35% of my original cost and suggested that I consider that offer. And they also said I needed to supply the returning shipping costs as well. Supposedly I am entitled to a full or nearly full refund on this item that does not fit. It was a gift for friend and I refused to submit photos to prove it did not fit. I did not intend to drive 25 miles and put my friend through photos to prove to a dishonest company that the only shirt I have ever ordered did not fit! I sent them the original invoice for this item that included the image of the shirt. That apparently was not good enough, so I will see about getting my refund via c.c. and they can deal with them. DO NOT ORDER FROM THIS COMPANY!
Misleading and inaccurate website photos and descriptions - product is very inferior and ill fitting. Getting a refund is a joke. Beware, your money will be gone and you'll be left with a substandard product that you wouldn't be caught dead wearing.
Ordered a chunky knit jumper, got a polyester jacket and they refused to talk to Consumer Affairs.
Totally RIP off SCAMING mob, DO NOT DEAL WITH THEM.
Eric.
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