Since 2013 Elitewheels’ business philosophy has been focusing on the research and development of carbon fiber and composite materials. We are committed to manufacturing lightweight carbon fiber bicycle wheels.Since we produce and market all by ourselves, we have reduced a lot of intermediary links, so we can more directly obtain customer feedback and reduce costs. Our goal is to change the way you think about carbon bike wheels by delivering premium products at radically fair prices.With advanced concepts and diversified development strategies, Elitewheels has continued to grow and become a well-known brand in the industry ever since its inception. The number of distributors keeps swelling. And we are aiming to build a huge dealer system to support our global customer service.
以上内容由商家自行提供，未经平台核实。Elitewheels（elite-wheels.com）在 OK.one 的综合评分为 4.8 分（满分 5 分），基于本站收录的 235 条用户评价，属于车辆与交通分类，口碑优秀。好评高度一致，96% 的评价为 4 星及以上；商家回复了 100% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality and premium materials, noting that the carbon wheelsets are remarkably lightweight, incredibly stiff, and provide a noticeable improvement in overall bike performance, acceleration, and speed. Additionally, people consistently appreciate the responsive customer support team, helpful pre-purchase advice, and impressively fast shipping times across various international locations. Some people were dissatisfied with occasional shipping delays and unexpected costs related to product returns or part replacements. Some reviewers mentioned that the delivery process took a few weeks longer than anticipated, requiring extra patience from international buyers.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。great shop and awesome wheels ! More than a 1000km with it so far :) I'll order again
Hi Thierry, Thanks so much for your great feedback! We’re thrilled you’re loving the wheels after over 1000km and that you’ll be ordering again. Really appreciate your support!
Hi Marvin, Thanks so much for your great feedback and for loving the superior quality at an excellent price! We really appreciate your support and this awesome review.
Exceptional performance and value. I’m blown away by the build quality and how much these improved my ride’s responsiveness. They look incredible, arrived perfectly true, and the customer service was top-notch. If you’re looking for pro-level carbon wheels without the "big brand" markup, this is it.
Hi Tyler, Huge thanks for your awesome review and for loving the exceptional performance and value of our wheels! We’re thrilled they’ve blown you away with top-tier build quality and boosted your ride’s responsiveness, plus arrived perfectly true with our top-notch customer service to match. It means the world to hear we’re delivering pro-level carbon wheels without the big brand markup—this is exactly what we strive for! Really appreciate your support and this fantastic recommendation.
I received the wheelset on January 9th. I can say that they look good and they spin quite well. I haven’t tested them on the road yet because the weather is unfavorable. I will come back with a review after I test them on the road and drive a few hundred km.
Hi Halciu, Thanks so much for your feedback and glad your wheelset arrived safely on January 9th! Awesome to hear they look great and spin smoothly—we totally get holding off on the road test with the unfavorable weather. We’re really looking forward to your follow-up review after you’ve put a few hundred km on them, and hope the weather clears up for your first ride soon!
Decided to try Elite after being a die hard Roval user for years. Ordered a set of Drive II 50's and was really impressed by their fit and finish. I mounted a set of tires and off I went. The wheels are incredibly light and stiff but not punishingly stiff. Definitely notice the carbon spokes. My biggest concern though was what would happen if I had a problem. About 2 weeks ago, I had my first issue with them. The rear wheel went slightly out of true - enough to be concerned. I reached out to Elite support and they quickly provided a spec sheet to my shop on how to properly true them. The shop was in turn able to true them quickly. My Elite service rep then sent me the funds to reimburse me for the repair. They were in contact every day until it was resolved. I'm now a huge fan of their product. If you are hesitating on buying a set, rest assured they make a great product and stand behind it.
Hi Christopher, Huge thanks for switching to Elite from Roval and sharing your awesome experience with the Drive II 50s! We’re stoked you love their fit, finish, lightweight & stiff feel, and the carbon spoke performance. So glad our team could support you quickly when your rear wheel needed truing—sending the spec sheet to your shop, reimbursing the repair cost, and checking in daily until it was fixed. We really appreciate your trust, and it means the world to have you as a fan!
Have had their DRIVE wheels for 2 years and been extremely pleased with them. When the rear wheel developed a spoke delamination they immediately responded. After providing the company the appropriate documentation of the incident they immediately send 2 replacement spokes together with instructions and tools to replace them at no cost. In addition the company reimbursed me the cost I paid to my bike mechanic to replace the damaged spoke.
Hi there, Thanks so much for your great feedback and 2 years of support for our Drive wheels! We’re glad we could stand by our product—sending free replacement spokes, tools/instructions and reimbursing your mechanic’s fee at once. Really appreciate your trust in our brand!
I've ridden a lot of wheels, but these are easily the best value. Great wheels at an affordable price, which is not common these days. Their customer service is also very quick to respond, despite me being in a much different time zone. And they were incredibly helpful and kind. Highly recommend!
Hi Aaron, Thanks for your awesome feedback! We’re thrilled you think our wheels offer unbeatable value, and that our team provided quick, helpful service even across time zones. Your recommendation means a lot—thanks for choosing us!
My Drive II 50 wheels arrived and they are great. Really good looking wheels, they were well packaged and look like they cost way more than they actually cost. They ran true straight out of the box. The most noticeable thing other than the appearance is the weight, they are so light. First ride done yesterday and they feel very good. As with any new kit, it's difficult to tell if they quicker than my old ones but they certainly feel like it. Customer service was good right the way through. They took a while to arrive but this was known when I ordered them. Definitely happy to recommend them.
Hi Steve, Thanks so much for sharing your great experience with the Drive II 50 wheels! We’re stoked to hear they look fantastic, were well-packaged, ran true out of the box, and feel so lightweight on your rides. It’s awesome you appreciated the value—they punch way above their price point—and that our customer service lived up to your expectations. We’re glad you knew about the delivery timeline upfront, and we’re thrilled you’re happy enough to recommend them. Thanks for choosing Elitewheels!
Finally getting some rides in on my new Elite Drive 2's. They are great so far. 50mm deep weighing 1319g with valves. Nice and true out of the box. Exceedingly stiff feel which is great for a heavier rider like myself. Still comforable with 30mm tires measuring just over 31mm due to the wide internals. Having spare spokes is a nice touch. Excited to race these this year. Thanks!
Hi Owen, Thanks for sharing your great experience with the Drive 2 50mm wheels! We’re stoked they’re true out of the box, stiff enough for you, comfortable with 30mm tires, and that you love the 1319g weight and spare spokes. Good luck with your races this year!
I bought a Drive 45 wheels set to race, I’m really satisfyed with them, lightness and one of the fast at all, I’ve got 2 times Catalonian 2n place in route and CRI with the same bike and wheels and 5th in Spanish route championship Master cathegory, I just can recommend it
Hi Albert, Huge thanks for your awesome feedback on the Drive 45 racing wheelset—and congratulations on your podium finishes and top 5 result! We’re absolutely stoked to hear these wheels delivered the lightness and speed you needed to perform your best in those races. Your recommendation means the world to us. Thanks for trusting Elitewheels with your racing gear, and here’s to many more great results!
I have purchased a disc wheels. when my purchase arriving I found some strange sound inside the wheel I expressed my concern about the safety to the seller. after checking a couple of things they sent me the new wheel. this is my impression about their services. for the wheels the trueness and balances are very precise. can't wait to put the wheels on my new 2026 frame which will be coming in a couple of months.
Hi Siraphop, Thank you for sharing your experience with us! We’re so glad we could address the strange sound in your disc wheel quickly by sending you a replacement—your safety and peace of mind are our top priorities. It’s awesome to hear your new wheel is perfectly true and balanced, and we’re just as excited as you are for you to pair it with your 2026 frame when it arrives! Thanks for choosing Elitewheels.
Great products. Best value for the money out there. I have several road, gravel and mt bike wheels. It the only brand of wheels I use.
Hi John, Thank you so much for your amazing feedback and for being such a loyal fan of our wheels! We’re absolutely thrilled to hear you think our products are great quality with the best value for money, and that we’re the only brand you trust for your road, gravel, and MTB bikes. That’s the ultimate compliment for us. Thanks for choosing Elitewheels every time, and here’s to many more awesome rides on your wheels!
Marvel II 65D wheelset is of great quality and perfectly true. Can’t wait for the spring!
Hi Oleksandr, Thanks a lot for your fantastic feedback on the Marvel II 65D wheelset! We’re thrilled to hear they’re great quality and perfectly true. We totally get the wait for spring—we’re just as excited for you to take them out and hit the road!
Wheels are awesome, but what stands out about the experience is the customer service.
Hi Roger, Thanks a ton for your awesome feedback! We’re stoked to hear you love the wheels, and that our customer service stood out for you—this means the world to us. Thanks for choosing Elitewheels!
I purchased a Drive 50V Rim brake wheelset and the customer experience from start to finish has been second to none. The wheels took roughly 4 weeks to arrive in the UK and arrived well packaged with some really nice extras thrown in. Tubeless valves, spare spokes, a multi-tool, sunglasses etc. I experienced an issue with the front wheel where the brakes would grab a particular area of the rim, this was really noticeable at slower speeds and caused the bike to surge/kangaroo when coming to a stop. After a short email exchange where we troubleshooted possible causes, a new wheel was shipped to me at no extra cost once it was confirmed to be a problem with the original wheel itself. The replacement wheel rides perfectly and the customer support has been exceptional throughout with responses to my emails being received next day 99% of the time. Quality products with a customer experience to match. Would highly recommend to anybody, particularly to those who are perhaps nervous about what happens if a quality issue arises with their order.
Hi Niall, Thank you for your glowing feedback on the Drive 50V wheelset and our customer service! We’re thrilled to hear you were satisfied with the 4-week UK delivery, well-packaged shipment, and included extras like tubeless valves, spare spokes, and sunglasses. It’s great to know you had a smooth resolution with the brake issue—shipping a replacement wheel at no extra cost and our next-day email support 99% of the time. Your recommendation means a lot, and we’re committed to delivering quality products with exceptional service. Thanks for choosing Elitewheels!
I’ve bought the Elitewheels Marvel 50D II in Juli and been riding them for a while now and I’m impressed. The wheels run very true and feel comfortable. Handling is excellent, with low sensitivity to crosswinds and a clear aero benefit from the modern U-shaped profile that you can feel. With 23 mm internal and 31 mm external width, they suit 28–32 mm tires at best in my opinion. My set weighs 1520g - i've weighed them myself. Tubeless ready with tape and valves included, they are an ideal upgrade for aero gains and weight savings compared to my standard aluminium wheels. The customer service was excellent - i've changed my mind a couple of times regarding the right wheel depth and they patiently changed my order. I would buy from elitewheels again. I never had any trouble with the wheelset so for but i think if there would be any issue, the customer service would solve that problem quickly.
Hi Sebastian, Thank you so much for sharing your thorough, long-term experience with the Elitewheels Marvel 50D II—this means the world to us! We’re thrilled to hear you’re impressed with how true, comfortable, and excellent the handling is, with low crosswind sensitivity and a clear aero benefit from the U-shaped profile. Your detailed specs (1520g weight, 23mm internal/31mm external width) are spot-on, and we’re glad you love how they pair with your tires. It’s amazing to know the wheelset is an ideal upgrade for aero gains and weight savings over your aluminum wheels, and that our customer service was patient and helpful when you changed your mind about the wheel depth. We’re so grateful you’d buy from us again, and we’re confident we’d handle any issues quickly too. Thanks for choosing Elitewheels, and here’s to many more great rides with your awesome Marvel 50D II!
Great customer support! Fast reply and helpful.
Hi Daniel, Thank you so much for your awesome feedback—we’re thrilled to hear our customer support was fast, helpful, and great! Your kind words mean a lot, and we’re so glad we could assist you effectively. Thanks for choosing Elitewheels!
The customer service was absolutely the best, I must have asking at least a dozen questions regarding specs, compatibly, and shipping over multiple emails and Martin from customers service always was quick to reposed with very honest information.
Hi Marc, Thank you so much for your wonderful feedback—6 out of 5 stars for our customer service means the absolute world to us! We’re thrilled to hear Martin was quick to respond to all your questions about specs, compatibility, and shipping, and that he provided you with honest, helpful information every step of the way. Going the extra mile for our customers is exactly what we strive for, and it makes us so happy to know that came through for you. Thanks for taking the time to share your experience, and we hope you love every moment with your Elitewheels gear!
I ordered a TT rim brake bundle and received them on time despite the many purchases on Black Friday. Thank you for the cooperation from the site regarding the details of my order. Extremely fast communication and competent help - they literally respond in seconds. Regarding the product - I am very satisfied with the quality of the performance. Precise workmanship, reliable, beautiful and functional rims (for those of us who want maximum aerodynamics and speed) The packaging for transport was simply unique. I have never received a shipment so well secured for transportation.
Hi Димитър, Thank you so much for sharing your awesome experience with your TT rim brake bundle order! We’re thrilled to hear your package arrived on time even amid the busy Black Friday rush, and that you were impressed with our quick, competent communication and support when sorting out your order details—responding in seconds is exactly how we want to take care of our customers. It means the world to us that you’re satisfied with the precise workmanship, reliability, and aerodynamic performance of the rims—they’re made to help riders like you chase maximum speed, and it’s fantastic to know they deliver. We’re also proud our one-of-a-kind secure packaging kept your order safe during transit; that level of care matters a lot to us. Thanks for choosing Elitewheels, and here’s to many fast, smooth rides with your new TT rims!
I have been looking for a long time for a pair of rim brake carbon wheels that are light weight, and good quality & affordable. Since mayor corporations are pushing everyone even pro riders to use disk brake nowadays, this task wasn't easy. Used wheelsets are an option, but there is always the warranty & quality factor, you dont know how much of their usage history. Elite are obviously not the only ones offering this rim brake option. But the "other", companies rather than selling rim brakes, right now. They seem more like that they are "getting rid off" their stock, so obviously That does not look like I will get support in the near future from them, and alsothey only offer 2 year warranty. So I rather stick to elite, that are currently handling rim brakes, & get 3 years warranty, even recently they released a new model, and I can also get parts in case I need to replace them for the wheelset. Also they have the lightest models in the market, that you can get without having to break your savings. (search for it) They also offer shipping to Mexico, which is also a great plus, some other brands do not send to MX, I asked them via email & chat. (just be aware of the "hidden fees" that UPS charges you; I dont mind paying regular taxes, but UPS "extra" charges are horrendous, plus they scratched the packaging =(, that is the only unpleasent thing I experience during the whole process.) So that is 1 side of the equation. The chat customer service is awesome, I had like 3 long conversations, with different persons, and all of them were very attentive, and answered all my questions, even about "specifications", about the wheels, the carbon spokes sizes, shipping details, next releases, etc. They even shared with me pictures, to solve my doubts, and you get in you email, the whole conversation, so you can check it back later if you want. They also reply to your emails, in case you don't want to use the chat. So I am pretty satisfied with the choice I made, If you are reading, I hope it helps you out. I am grateful that Elite is still offering Rim brakes today. Atte. Richard S.
Hi Richard, Thank you so much for taking the time to share such a detailed, thoughtful review—this means the absolute world to us! We’re thrilled to hear you consider our rim brake wheels the best you can get today, and we totally get how hard it is to find quality, lightweight, affordable rim brake carbon wheels these days (especially with major brands shifting to disc brakes). It means a lot that you value our ongoing support for rim brakes, 3-year warranty, accessible parts, and that we’re not just “clearing stock”—we’re committed to this category, even with new models coming out. We’re also glad we could ship to Mexico (and sorry about the UPS hidden fees and scratched packaging—that’s never ideal!), and that our chat and email customer service lived up to your expectations: attentive, thorough, and ready to share details (even photos!) to answer all your questions. Your satisfaction with the choice you made, and your kind words about how we’re keeping rim brake options alive, are incredibly motivating. Thank you for trusting Elitewheels, and we hope your new wheels bring you countless amazing rides!
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