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金钱与保险

Experian

218 条评价

4.1218 条评价
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关于 Experian

数据更新
网站
experian.com
分类
金钱与保险
所在地
United States · Costa Mesa, CA
状态
待认证
近 12 个月
218 条评价
差评回复率
82%(31/38 条)
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Experian靠谱吗?

Experian(experian.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 218 条用户评价,属于金钱与保险分类,口碑良好。75% 的评价为 4 星及以上,14% 为 1 星;商家回复了 82% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Charles Levine · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

优秀的网站和服务

该服务和网站对于监控我的信用评分和相关标准非常有用。该网站外观精美且易于使用。

Experian 回复2026-08-04

Hi Charles. We're so happy to hear that you find our service and site useful for monitoring your credit score and that it's well-presented and easy to use. We appreciate your positive feedback! -Katherine

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Francis Sumo · 写过 1 条评价 · 已认证 · 体验于 2026-07-31 ·

我的报告不准确并且越来越……

我的报告不准确,每月为此类服务付费是毫无意义的。

Experian 回复2026-08-06

Hi Francis. Thank you for the feedback. We understand your concern and are sorry to hear that you may have inaccurate information on your credit report. If you would like further assistance or additional information on how to contact our dispute department, please reach out to us. We will try our best to address your concerns. Thank you. -Karen

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JAYOHN LEE · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

我可以肯定地说……

我可以肯定地说,益博睿的经验给我的信用和整体信用带来了积极的变化和知识。透明度、准确性以及真正完成工作的团队。

Experian 回复2026-08-04

Hello Jayohn! Thank you for your feedback. It’s great to hear that you are satisfied with the information we provide. We appreciate your time and have a good day! -Karen

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Wilber Martinez · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

最好的

伟大而重要

Experian 回复2026-08-04

Hello Wilbert! Thank you for your feedback. We are happy to hear that you like our app. We strive to provide the best of the best to our customers. We appreciate your time and have a good day. -Karen

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John Morgan · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

我注册是为了帮助锁定我的个人…

我注册是为了帮助锁定我的个人信息并提高我的信用评分...但没有达到我需要的帮助

Experian 回复2026-08-06

Hi John. Thank you for the feedback. We’re sorry that we didn't meet your expectations. Experian Boost allows Experian customers with the ability to immediately add non-traditional credit information, such as your utility and mobile phone bills, to your Experian credit file. Adding this record of your recurring payments for these accounts will build your positive payment history and your length of credit history. However, it is not a guarantee that your score will go up. Each person who uses Experian Boost® will have a different result. Some people see a big boost and some do not see a boost at all. Thank you. -Karen

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Peter Ellison · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

他们及时处理了我的纠纷...

他们及时有效地处理了我的纠纷,并且在电话中非常有礼貌

Experian 回复2026-08-04

Hello Peter. Thank you for your review. It's great to hear that we were able to assist you with your request. We appreciate you and have a great day. -Karen

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Cherice K. · 写过 1 条评价 · 已认证 · 体验于 2025-10-21 ·

曾是身份盗窃的受害者

作为身份盗窃的受害者,我现在更加警惕地关注我的信用使用情况、信用卡和信用评分。 Experian 帮助我将所有金钱物品保存在一个非常安全的地方!

Experian 回复2026-08-04

Hello Cherice. Thank you for your feedback. We are happy to know that you have found the information we provide helpful. We appreciate your time and have a good day! -Karen

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Ronnie Barber · 写过 1 条评价 · 已认证 · 体验于 2026-05-20 ·

你把我的信用评分降低了76分……

在 30 天未付款 10 美元后,您根据标记将我的信用评分降低了 76 分。其他信用局根本没有降低我的分数。 这似乎并不是信用局的良好反映。

Experian 回复2026-08-05

Hi Ronnie. Thanks for the review. We understand the concern with your score. Anything that changes on your report has the ability to impact your score. There are a lot of factors that go into the calculation of your FICO® 8 Score. The primary factors are payment history, balances on your open accounts, the average age of accounts in your report, the types (mix) of accounts, and the number of recent credit inquiries. There are usually subsets of those primary factors that are being calculated as well. Below are the factors in which the Experian® score is calculated: Payment History - 35% Amount Owed - 30% Length of Credit History - 15% New Credit - 10% Types of Credit Used - 10%. Thanks. -Karen

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BRADLEY HILDEBRAND · 写过 1 条评价 · 已认证 · 体验于 2026-07-20 ·

很高兴能够控制它并且能够看到......

很高兴控制它并且能够在一个地方看到所有三个分数

Experian 回复2026-08-04

Hello Bradley! Thank you for your feedback. It’s great to hear that you are satisfied with the information we provide. We appreciate your time and have a good day! -Karen

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Philip Bukoski · 写过 4 条评价 · 已认证 · 体验于 2026-01-07 ·

我能够追踪我的信用评分并且......

我能够跟踪我的信用评分并做出更明智的决定

Experian 回复2026-08-04

Hello Philip. Thank you for your feedback. We are happy to know that you have found the information we provide helpful. We appreciate your time and have a good day! -Karen

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ANIBELKA GORNIK · 写过 1 条评价 · 已认证 · 体验于 2026-06-09 ·

帮助我进行信用监控……

在非常困难的时期帮助我进行信用监控!

Experian 回复2026-08-04

Hello Anibelka. Thank you for your feedback. We are happy to know that you have found the information we provide helpful. We appreciate your time and have a good day! -Karen

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customer · 写过 2 条评价 · 已认证 · 体验于 2025-12-12 ·

保护自己免遭身份盗用

保护自己免遭身份盗窃。去年遇到了一些问题。

Experian 回复2026-08-04

Hi customer. We appreciate you sharing your experience. We understand the importance of protecting your identity and are here to help. -Katherine

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James Fyffe Sr · 写过 1 条评价 · 已认证 · 体验于 2026-07-24 ·

我能够解锁我的信用档案

我能够解锁我的信用档案,但这并不容易。旧应用程序的第一个屏幕上有锁定解锁图标。我必须点击几个菜单项才能找到它。

Experian 回复2026-08-04

Hi James. Thank you for taking the time to leave us a review. I'm sorry you had a hard time placing or removing a freeze/credit lock. Our top priority is your satisfaction. We appreciate your patience and have a good day. -Karen

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PattiCake · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·

便于使用

只需单击一下即可完成帐户锁定/解锁功能。

Experian 回复2026-08-04

Hi Patti. Thank you for taking the time to leave us a review. It's great to hear that you enjoy placing or removing a freeze/Credit lock. Our top priority is your satisfaction. Have a good day! -Karen

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Ambrizette Strickland · 写过 1 条评价 · 已认证 · 体验于 2026-07-25 ·

因为代表不听并且......

因为销售代表不听,而且自 2026 年 2 月还清项目以来,益百利还没有更新我的信用评分

Experian 回复2026-08-05

Hi Ambrizette. We are truly sorry to hear about your frustrating experience and the issues with your credit score not being updated. We understand how important accurate credit information is, and we apologize that our representative did not meet your expectations. We are always working to improve our services and communication. -Katherine

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Jewelene Richardson · 写过 1 条评价 · 已认证 · 体验于 2026-01-08 ·

价格应降低至...

价格应降至每月 15.00 美元,而不是常规价格

Experian 回复2026-08-04

Hi Jewelene. Thank you for your feedback. We do have a completely free membership and different paid memberships. We do hope you take your time reviewing all your options and selecting the best one that fits your needs. -Karen

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Regena Rousey · 写过 3 条评价 · 已认证 · 体验于 2026-07-31 ·

易于使用的应用程序对我帮助很大......

易于使用的应用程序,帮助我了解更多有关信用的信息并修复信用错误

Experian 回复2026-08-04

Hello Regena! Thank you for your feedback. It’s excellent to hear that you like our app and found it easy to use and helpful. We appreciate your time and have a good day! -Karen

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Roger Hermans · 写过 2 条评价 · 已认证 · 体验于 2026-07-10 ·

我很欣赏能够锁定您的...

我很欣赏能够锁定您的文件免受掠夺者的侵害。 我唯一关心的是当我需要时能否找到锁定按钮。有时我会放弃寻找它。 如果是这样的礼物,我应该会遇到这个问题。

Experian 回复2026-08-04

Hi Roger. We appreciate your feedback regarding the file lock feature. We understand your concern about the difficulty in locating the lock button at times, and we apologize for any frustration this may cause. Your experience is valuable to us as we continuously work to improve our user interface. -Katherine

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TINA MUHR · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

订阅太多了

Experian 回复2026-08-02

Hi Tina. Thanks for reaching out to us. We do have a free membership that you can enroll in. With the free membership, you will be provided with a free credit report and a free FICO score every day! I hope this helps! -Lori

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Pamela Nealer · 写过 1 条评价 · 已认证 · 体验于 2026-07-30 ·

这非常直接且简单……

它非常直接且易于使用,同时提供保护。

Experian 回复2026-08-04

Hi Pamela. Thank you for taking the time to leave us a review. It's great to hear that you enjoy placing or removing a freeze/Credit lock and found it easy to use. Our top priority is your satisfaction. Have a good day! -Karen