Hello Michelle! Thank you for your feedback. It’s great to hear that you are satisfied with the information we provide. We appreciate your time and have a good day! -Karen
Hi Rena. Thanks for the review. We understand the concern with your score. Anything that changes on your report has the ability to impact your score. There are a lot of factors that go into the calculation of your FICO® 8 Score. The primary factors are payment history, balances on your open accounts, the average age of accounts in your report, the types (mix) of accounts, and the number of recent credit inquiries. There are usually subsets of those primary factors that are being calculated as well. Below are the factors in which the Experian® score is calculated: Payment History - 35% Amount Owed - 30% Length of Credit History - 15% New Credit - 10% Types of Credit Used - 10%. Thanks. -Karen
Hello Ronald! Thank you for your feedback. It’s excellent to hear that you like our app and the service we provide. We appreciate your time and have a good day! -Karen
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JESUS B DIAZ · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·
★★★★★
你值得这样的评价,我感到很安全......
您值得获得这样的评价,我对 Experian 感到放心,感谢您的服务和支持。
Experian 回复2026-08-04
Hello Jesus! Thank you for your feedback. It’s excellent to hear that you like our app and the service we provide. We appreciate your time and have a good day! -Karen
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Ron Sindaco · 写过 4 条评价 · 已认证 · 体验于 2026-07-30 ·
★★★★★
易于使用,效果立竿见影
Experian 回复2026-08-04
Hello Ron! Thank you for your feedback. It’s excellent to hear that you like our app and found it easy to use. We appreciate your time and have a good day! -Karen
Hello Charles! Thank you for your feedback. It’s excellent to hear that you like our app and found it easy to use. We appreciate your time and have a good day! -Karen
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NICK HUDSON · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·
★★★★★
你保证我的安全
你在保护我的安全。轻松浏览您的网站。谢谢
Experian 回复2026-08-04
Hello Nick! Thank you for your feedback. It’s excellent to hear that you like our app and found it easy to navigate. We appreciate your time and have a good day! -Karen
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Alfred Vining · 写过 3 条评价 · 已认证 · 体验于 2026-01-01 ·
★★★★★
一致性
Experian 回复2026-08-04
Hello Alfred! Thank you for your feedback. It’s excellent to hear that you like our app. We appreciate your time and have a good day! -Karen
Hey there. We appreciate you sharing your concerns. We are always working to improve our protective measures against fraudulent activities. Your feedback helps. Thanks. -Lori
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Grey · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·
★★★★★
一切都很好
Experian 回复2026-08-04
Hello Grey! Thank you for your feedback. It’s excellent to hear that you like our app. We appreciate your time and have a good day! -Karen
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Christopher · 写过 14 条评价 · 已认证 · 体验于 2026-08-01 ·
★★★★★
我给 Experian 5 颗星,因为你……
我给 Experian 5 颗星,因为你们和我一起做了出色的工作
感谢 w
Experian 回复2026-08-04
Hello Christopher! Thank you for your feedback. We are happy to hear that you like our app. We strive to provide the best of the best to our customers. We appreciate your time and have a good day. -Karen
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JEFFREY RENO · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
与真正的人交谈是不可能的...
不可能通过电话与真人交谈。 我曾经有过一些疑问,但要得到答案却非常困难。
Experian 回复2026-08-04
Hi Jeffrey. Thank you for the feedback. We apologize for any difficulties you experienced while trying to contact a customer care agent. Please reach out to us. We will try our best to address your concerns. Thank you. -Karen
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Ms. · 写过 3 条评价 · 已认证 · 体验于 2026-07-31 ·
★★★★★
我能够查看我的信用评分...
我能够查看我的信用评分以及对信用评分的贡献
Experian 回复2026-08-04
Hello there! Thank you for your feedback. It’s great to hear that you are satisfied with the information we provide. We appreciate your time and have a good day! -Karen
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Carol Munk · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·
★★★★★
就是太贵了。
太贵了..无法继续支付费用
Experian 回复2026-08-03
Hi Carol. Thank you for your feedback. Sorry to hear that your experience may not have met your expectations. We do have a completely free membership and paid memberships. We do hope you take your time reviewing all your options and selecting the best one that fits your needs. -Karen
Hi DeMarion. We understand your frustration with the charges and difficulty canceling. We are looking into this immediately to resolve it and send you an email. -Katherine
Hi Rudy. We are very sorry to hear about the difficulties you experienced with unauthorized account access following a data breach. We understand how concerning it is when you rely on us to protect your credit. Your feedback is important as we continuously work to enhance our security measures. -Katherine
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Nikki · 写过 1 条评价 · 已认证 · 体验于 2026-01-01 ·
★★★★★
不值得
事实上,我们必须付费才能获得完整的信息,这真是太疯狂了。
Experian 回复2026-08-05
Hi Nikki. We understand your frustration regarding access to information. We are always working to improve our processes. -Katherine
Hello Pauline! Thank you for your feedback. It’s excellent to hear that you like our app and the service we provide. We appreciate your time and have a good day! -Karen
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Marcus Antonio · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·
★★★★★
信用
我的信用越来越好
Experian 回复2026-08-03
Hello Marcus. Thank you for your feedback. We are happy to know that you have found the information we provide helpful. We appreciate your time and have a good day! -Karen