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金钱与保险

Experian

218 条评价

4.1218 条评价
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关于 Experian

数据更新
网站
experian.com
分类
金钱与保险
所在地
United States · Costa Mesa, CA
状态
待认证
近 12 个月
218 条评价
差评回复率
82%(31/38 条)
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Experian靠谱吗?

Experian(experian.com)在 OK.one 的综合评分为 4.1 分(满分 5 分),基于本站收录的 218 条用户评价,属于金钱与保险分类,口碑良好。75% 的评价为 4 星及以上,14% 为 1 星;商家回复了 82% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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IW · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

我喜欢整个应用程序,因为我喜欢留下来......

我喜欢整个应用程序,因为我喜欢在所有三个局中掌握我的信用,这一切我都可以在 Experian 应用程序中完成。 能够一键锁定我的信用真是太棒了。这样我就不必担心有人在我不知情的情况下开设账户。 我最近租了一辆新的汽车,花了一秒钟的时间来解锁我的信用,以便他们可以进行信用检查。然后轻松再次锁定。 这是一个很棒的应用程序,我认为订阅模式监控一切都是值得的。

Experian 回复2026-08-04

Hello there! Thank you for your feedback. We are delighted to hear that you love our app. We appreciate your time and have a good day. -Karen

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michelle hernandez · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

在线安全世界中的绝佳工具

很高兴知道我可以物理锁定我的信息以确保我们的信息安全。通过 Experian,这一切变得如此简单和无缝。 它还让我们确信我们的信用信息是安全和准确的!

Experian 回复2026-08-04

Hello Michelle! Thank you for your feedback. It’s great to hear that you are satisfied with the information we provide. We appreciate your time and have a good day! -Karen

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Rena Lindley · 写过 5 条评价 · 已认证 · 体验于 2026-08-01 ·

好像每次我告诉他们......

似乎每次我告诉他们我的信用报告不正确,我的信用评分就会下降。我已经证明我不欠这些东西,而且它继续降低我的信用评分。令人心碎、非常沮丧的是,你不能直接打电话给 Experian,指望他们能接通,因为那位自动化女士一直挂断我的电话。要知道我在 Experian 的经历,这是非常悲伤和沮丧的,因为我非常努力地提高我的信用评分,但在我出示某些证据后,他们却将其取消。我只是不明白

Experian 回复2026-08-06

Hi Rena. Thanks for the review. We understand the concern with your score. Anything that changes on your report has the ability to impact your score. There are a lot of factors that go into the calculation of your FICO® 8 Score. The primary factors are payment history, balances on your open accounts, the average age of accounts in your report, the types (mix) of accounts, and the number of recent credit inquiries. There are usually subsets of those primary factors that are being calculated as well. Below are the factors in which the Experian® score is calculated: Payment History - 35% Amount Owed - 30% Length of Credit History - 15% New Credit - 10% Types of Credit Used - 10%. Thanks. -Karen

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Ronald · 写过 8 条评价 · 已认证 · 体验于 2026-04-22 ·

永远是人民

永远是人民。 我接触过的人都是一流的。 专业精神和产品知识处于最高水平。 我总是满意地离开,任何问题都得到解决。

Experian 回复2026-08-04

Hello Ronald! Thank you for your feedback. It’s excellent to hear that you like our app and the service we provide. We appreciate your time and have a good day! -Karen

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JESUS B DIAZ · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

你值得这样的评价,我感到很安全......

您值得获得这样的评价,我对 Experian 感到放心,感谢您的服务和支持。

Experian 回复2026-08-04

Hello Jesus! Thank you for your feedback. It’s excellent to hear that you like our app and the service we provide. We appreciate your time and have a good day! -Karen

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Ron Sindaco · 写过 4 条评价 · 已认证 · 体验于 2026-07-30 ·

易于使用,效果立竿见影

Experian 回复2026-08-04

Hello Ron! Thank you for your feedback. It’s excellent to hear that you like our app and found it easy to use. We appreciate your time and have a good day! -Karen

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Charles Closson · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

一切都那么容易操纵……

通过应用程序一切都很容易操作。

Experian 回复2026-08-04

Hello Charles! Thank you for your feedback. It’s excellent to hear that you like our app and found it easy to use. We appreciate your time and have a good day! -Karen

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NICK HUDSON · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

你保证我的安全

你在保护我的安全。轻松浏览您的网站。谢谢

Experian 回复2026-08-04

Hello Nick! Thank you for your feedback. It’s excellent to hear that you like our app and found it easy to navigate. We appreciate your time and have a good day! -Karen

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Alfred Vining · 写过 3 条评价 · 已认证 · 体验于 2026-01-01 ·

一致性

Experian 回复2026-08-04

Hello Alfred! Thank you for your feedback. It’s excellent to hear that you like our app. We appreciate your time and have a good day! -Karen

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BYAMUGISHA/RICHARD · 写过 2 条评价 · 已认证 · 体验于 2026-05-07 ·

没有保护我免受骗子的侵害

Experian 回复2026-08-02

Hey there. We appreciate you sharing your concerns. We are always working to improve our protective measures against fraudulent activities. Your feedback helps. Thanks. -Lori

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Grey · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

一切都很好

Experian 回复2026-08-04

Hello Grey! Thank you for your feedback. It’s excellent to hear that you like our app. We appreciate your time and have a good day! -Karen

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Christopher · 写过 14 条评价 · 已认证 · 体验于 2026-08-01 ·

我给 Experian 5 颗星,因为你……

我给 Experian 5 颗星,因为你们和我一起做了出色的工作 感谢 w

Experian 回复2026-08-04

Hello Christopher! Thank you for your feedback. We are happy to hear that you like our app. We strive to provide the best of the best to our customers. We appreciate your time and have a good day. -Karen

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JEFFREY RENO · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

与真正的人交谈是不可能的...

不可能通过电话与真人交谈。 我曾经有过一些疑问,但要得到答案却非常困难。

Experian 回复2026-08-04

Hi Jeffrey. Thank you for the feedback. We apologize for any difficulties you experienced while trying to contact a customer care agent. Please reach out to us. We will try our best to address your concerns. Thank you. -Karen

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Ms. · 写过 3 条评价 · 已认证 · 体验于 2026-07-31 ·

我能够查看我的信用评分...

我能够查看我的信用评分以及对信用评分的贡献

Experian 回复2026-08-04

Hello there! Thank you for your feedback. It’s great to hear that you are satisfied with the information we provide. We appreciate your time and have a good day! -Karen

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Carol Munk · 写过 1 条评价 · 已认证 · 体验于 2026-08-01 ·

就是太贵了。

太贵了..无法继续支付费用

Experian 回复2026-08-03

Hi Carol. Thank you for your feedback. Sorry to hear that your experience may not have met your expectations. We do have a completely free membership and paid memberships. We do hope you take your time reviewing all your options and selecting the best one that fits your needs. -Karen

D
DeMarion Alexander · 写过 1 条评价 · 已认证 · 体验于 2026-07-18 ·

继续充电,当我登录时......

继续收取费用,登录后无法取消订阅

Experian 回复2026-08-06

Hi DeMarion. We understand your frustration with the charges and difficulty canceling. We are looking into this immediately to resolve it and send you an email. -Katherine

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RUDY BELTRAN · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

自从最近的数据泄露事件以来,我......

自从最近的数据泄露事件以来,我不得不与登录我帐户的人打交道。直到我打开 2factor Authentication 才停止。当这样的事情发生时,我相信益百利会保护和锁定我的信用,这并不让人放心。

Experian 回复2026-08-05

Hi Rudy. We are very sorry to hear about the difficulties you experienced with unauthorized account access following a data breach. We understand how concerning it is when you rely on us to protect your credit. Your feedback is important as we continuously work to enhance our security measures. -Katherine

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Nikki · 写过 1 条评价 · 已认证 · 体验于 2026-01-01 ·

不值得

事实上,我们必须付费才能获得完整的信息,这真是太疯狂了。

Experian 回复2026-08-05

Hi Nikki. We understand your frustration regarding access to information. We are always working to improve our processes. -Katherine

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PAULINE POWELL-MILLS · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

我已经成为客户五年多了…… 不确定日期

我已经成为客户 5 年多了,对此我非常满意

Experian 回复2026-08-03

Hello Pauline! Thank you for your feedback. It’s excellent to hear that you like our app and the service we provide. We appreciate your time and have a good day! -Karen

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Marcus Antonio · 写过 2 条评价 · 已认证 · 体验于 2026-08-01 ·

信用

我的信用越来越好

Experian 回复2026-08-03

Hello Marcus. Thank you for your feedback. We are happy to know that you have found the information we provide helpful. We appreciate your time and have a good day! -Karen