EZCosplay offers best quality Dulex cosplay costumes, anime Cosplay video games costumes, Naruto, Bleach, Final Fantasy, cosplay accessories, masks, Props, makeup, wigs and hot sexy costumes at low prices. We are wholesaler in all over the world.
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the great attention to detail, vibrant colors, and high quality of the wigs and custom costumes they receive for various events. Many people find that the products fit well, arrive nicely packaged, and closely match the provided online promotional photos.
Some reviewers were not happy with unexpected delivery delays, long waiting times, and missing shipping notifications. A few other people also felt that certain outfits arrived in the completely wrong size, featuring poor fabric quality or damaged accessories. Additionally, customers noted that getting helpful assistance or prompt responses from support regarding sizing issues can sometimes be difficult.
This is the highest quality cosplay I have ever received in my life. I had people complimenting me on the convention floor, some went up to me just to say I looked exactly like the character/actress or how much they appreciated the cosplay details and accuracy. One man walked up to me and said “I have never seen someone do the detailing of the ribbed fabric like this cosplay does- it’s incredible!”
If you want to look straight out of the set of Fallouts hit show and game series- this is THE cosplay!
I have recently bought a wig from this business and I am very satisfied with this purchase. The wig was shipped quickly and it was easy to style and wear. It was very comfortable to wear for hours and their customer service is very helpful and reliable. I would definitely recommend buying from them!
Great costume quality and accessories! i really recommend this store, lovely colors and materials. Shipping was fast enough. And they have every type of costumes
Nice Service,the people are really Kind and If you have a Problem there will be found a solution. Decent Quality and everyone can find Something,No Matter of the Size. But Compare prices Like on every other Website
They have
a large selection of costumes.
Games, Animes and many more.
A good quality. But it may take a long waiting time for tailoring and shipping.
But it's worth the wait.
I’ve purchased a couple of wigs/cosplays and EZcosplay never disappoints. The wigs are exactly what I need and look amazing. The sizing and quality of the cosplays is great too! It always fits perfectly and looks perfect!
6 stars ⭐️ out of 5 for these costumes which are beautiful and truly canon. The material is gorgeous, the details are fantastic, they are very comfortable and the size fits perfect. We truly recommend them and the price too is very worth it.
EZCosplay has always been super helpful with every order I've placed with them, even if I have a request that might seem ridiculous. You have a lifelong customer!
I love going to EZCosplay!!
All they're costumes and they deliver amazing quality Cosplays that make you feel like the character your request. They haven't let me down so far and I will always request them for help.
Ezcosplay offers an excellent range of products at a good quality with cosplay and accessories among the most disparate and with delivery times among the fastest seen even among the competitors.
Still haven't received an answer about my orders status...
I ordered back in the beginning of May for two different cosplays! And, here it is going on June 10th with zero status update on the first cosplay, which is past the thirty five day mark. I've sent a few messages and one email, and haven't recieved a response since I'd like to know of I'll recieve them on time for my use date. :(
EZCosplay Costumes 回复2024-06-12
Thank you for your feedback and sorry about it. What is your order number? I will check for you.
Before I placed an order, I emailed customer service asking about the size difference of a costume, since I couldn't afford the additional $30 fee for customization. I went with a large to be on the safe side, but it was too big. I wanted to return it and get a refund since the event I was going to wear it to was today! After many days of waiting for a response they said no. I asked if I can return it to exchange for a medium so I could at least get my money's worth, and they also said no since the product wasn't damaged. They told me to "...have it tailored"... I spent over $100 after shipping/handling and they offered to refund me only 15% since they "value the customer experience". After I expressed my disappointment, they raised it to a whopping 20%... I feel robbed. I will not be ordering front this company again :(
EZCosplay Costumes 回复2024-06-12
Thank you for your feedback and sorry about it. What is your order number? I will check for you.
Have placed an order 2nd of april 2024 and this order still processing. I have wrote 3 or 4 times and got an answer like " The factory have not passed the messages to us but once we get any news, we will let you know." And everytime almost the same.
I still hope ill receive it🥲
EZCosplay Costumes 回复2024-06-08
Thank you for your feedback, and sorry to keep you waiting. What is your order number? We will check for you. Thank you!
My experience ordering my wig was beyond incredible. It was simple to style, and fibers on wig were easy to crimp, no difficult experience for me at all. I highly recommend purchasing Ezcosplay wigs if you want high end quality. The company is great by reaching out to their customers and providing friendly and professional support.
I recommend using hair spray, teasing and hair clips to help and most importantly patience.
"Great cosplay's website. Incredible costume and wig. The colors and material effects are accurate to the game, and the quality of the products is really excellent, I recommend!"
Terrible quality, misleading product photos, and horrific customer service
The costume I ordered arrived in a timely manner, however it is of terrible quality, and there are several issues with its functionality. The costume is also different from what is pictured on their website. The shirt is made from unbreathable material, doesn’t stretch, and rides up when moving, exposing underwear. There is also no zipper, and the neckline is very small so it’s difficult to even put it on. Contrary to the character’s original design, the shirt also has sleeves. The hoodie fits poorly and leaves excess space, even when belted. The sleeves are way too short (even though I ordered the costume in a correct size), and the cosplay is very uncomfortable. The worst offender is the tail, which does contain a wire, but the wire is too weak or the tail too heavy to be able to make it stand up (like on the product pictures). There is also no attachment point for the tail, so it is technically useless.
I contacted their customer support and requested a return and refund, which I am eligible to according to the 30-day return policy stated on their website. However, they keep on giving me generic answers, not even addressing my complaints, and offering to return me 20% of the price as “a sign of goodwill”. They completely refuse to accept the return, even though they have to according to the European law (which they have to follow if they want to sell in Europe).
I am at a complete loss with them, definitely STAY AWAY.
ETA: they did give me a full refund, but only after I opened a PayPal dispute with them.
EZCosplay Costumes 回复2024-05-31
Thank you for your feedback and sorry about it.
1. For the material, most of our costumes are made of polyester and yes, such material can't stretch.
2. For the design, we made it the same as what is shown in our website. You can change the direction of the tail and connect it to the belt.
3. For the size, sorry about it. You ordered standard size so the sleeve length and neck opening are fixed. You can try our customized size or tell us the length you want for a better fit.
In general, there's nothing wrong with our products and it is not eligible to our return/exchange policy. However, we value your experience and will issue a full refund to you. Thank you and have a nice day!
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