fanka.com

Dear Marianne, We’re truly sorry to hear about your recent experience and understand how disappointing this must be, especially as you had previously enjoyed shopping with FANKA. We sincerely apologize for the issues you experienced. This is certainly not the level of product quality or customer service we aim to provide. We appreciate you sharing the details and photos with us. To better assist you and review both orders with priority, please contact us directly at [email protected] with your order number and use the subject line: “Review from trustpilot.com.” Our team will look into your case carefully and provide further assistance. Thank you for bringing this to our attention. Your feedback will also be shared with the relevant team as we continue improving our quality control and customer experience. Kind regards, FANKA

Dear S. James, We're sorry to hear that the leggings did not meet your expectations and that you found them uncomfortable. FANKA leggings are designed to offer a supportive and sculpting fit, but we understand that compression level, length, and overall comfort can feel different depending on individual body shape, size selection, and personal preference. If the leggings feel overly tight or leave marks, it may also indicate that the size or style is not the best fit for you. To better understand your experience and see how we may assist you, please contact us directly at [email protected] with your order number and use the subject line: "Review from trustpilot.com." Our team will be happy to review your case and provide further assistance. Thank you for taking the time to share your feedback. We'll also pass your comments along to our product team as we continue improving our products. Kind regards, FANKA

Dear Rose, We're very sorry to hear about your experience and understand how disappointing it must have been to encounter this issue after your purchase. We completely understand your concerns, especially when the product did not perform as expected. We never want our customers to feel unsupported, to better understand your experience and see how we may further assist you, please contact us at [email protected] with the subject line "Review from trustpilot.com" and include your Amazon order information. Our team will be happy to review your case and explore the available options with you. Thank you for bringing this to our attention. Your feedback is valuable and will also be shared with our product team as we continue improving our products. Kind regards, FANKA

Dear Customer, We’re very sorry to hear about your experience and understand how frustrating it must be to wait for your order and feel uncertain about its status. We also sincerely apologize for the lack of clarity regarding international shipping and the delay in receiving updates about your package. This is certainly not the experience we want for our customers. Please rest assured that we take such concerns seriously, including cases where a shipment may appear delayed or lost. We would like the opportunity to look into this further for you. To better assist you and review your case with priority, please contact us directly at [email protected] with your order number and use the subject line: “Review from trustpilot.com.” Our team will be happy to investigate and support you further. Kind regards, FANKA