Freehippiespirit

Dear Customer, We are committed to customer satisfaction and are continuing to work with you via email. We appreciate your patience as we aim to resolve this to your satisfaction. Thank you again for your feedback — it’s essential in helping us improve our products and service. Warm regards, Freehippiespirit

Dear Customer, We’re truly sorry to hear about your disappointing experience and appreciate you bringing these concerns to our attention. We strive to provide products that match the descriptions and images on our site, and it’s regrettable that the items you received did not meet your expectations. Regarding the refund offered, our customer service team aims to find fair solutions, and we apologize if our communication fell short afterward. We take all feedback seriously and are sorry if your reviews were not posted as expected. If you’re open to further assistance, please contact us directly at [email protected] so we can work towards a satisfactory resolution. Thank you for your honest feedback — it helps us improve. Warm regards, Freehippiespirit

Dear Customer, We’re sorry to hear that your top did not meet your expectations. Our products are generally made with a cotton blend, typically around 70% cotton, designed for comfort and quality. We understand how important it is that items look and feel as pictured online, and we regret if the fabric or appearance seemed different. Your feedback is valuable, and we will use it to improve our product descriptions and quality control. Thank you for sharing your experience. Warm regards, Freehippiespirit

Dear Customer, We’re truly sorry to hear about your disappointing experience and appreciate you taking the time to share your feedback. Our garments are usually made from a blend containing around 70% cotton, designed to be comfortable and high quality. We regret that the blouse you received felt stiff and unlike what you expected. If you would be willing to send us photos or more details about the fabric and fit issues, we would be happy to review them and consider how we might improve or assist you further. Thank you for your honest feedback—it helps us grow and strive for better quality and service. Warm regards, Freehippiespirit

Dear Customer, Thank you for reaching out. We apologize for any confusion caused. Currently, we do not offer phone support, and all customer service inquiries are handled via email to ensure we can assist you efficiently. Please contact us at [email protected] with your order details, and we will provide you with the return address and guide you through the refund process. We appreciate your understanding and look forward to resolving this for you. Warm regards, Freehippiespirit

Dear Customer, We’re truly sorry to hear that the items you received did not meet your expectations. Our products are primarily made from cotton blends—typically around 60–70% cotton—and we strive to provide accurate images and descriptions. However, we understand that fabric feel and color can sometimes vary due to production batches or dyeing processes. While our policy currently does not cover return shipping, we are always happy to work with customers to find a fair resolution. If you’d like, please contact us at [email protected] with photos or further details so we can assist you better. Thank you for your honest feedback — it helps us improve. Warm regards, Freehippiespirit

Dear Customer, We’re truly sorry to hear about your disappointment and appreciate you sharing your experience. Our products are made with care, typically containing around 70% cotton to ensure comfort and quality. We understand how important the details like stitching, color accuracy, and design are to our customers. If you experience any issues with these aspects, please feel free to send us photos of the item you received. We are happy to review them and discuss possible design adjustments or solutions to better meet your expectations. Thank you for your feedback — it helps us continually improve our products and service. Warm regards, Freehippiespirit

Dear Customer, We’re truly sorry to hear that the shirt did not meet your expectations, and we appreciate you taking the time to share your feedback. Our garments are typically made with a high cotton content, around 70%, to ensure comfort and quality. We regret that the stitching and material did not live up to the standards we aim for. If you could kindly send us photos of the issues you encountered, we would be happy to review them and explore ways to improve the design or offer a solution. Thank you again for your valuable feedback — it helps us enhance both our products and services. Warm regards, Freehippiespirit

Dear Customer, We’re truly sorry to hear that your experience with us was disappointing, and we appreciate you taking the time to share it. We understand your frustration with the product quality, delay in shipping, and the return resolution process. Our products are typically made with natural fabric blends — including up to 70% cotton — and are designed with care. However, we acknowledge that sometimes the final product may not meet expectations due to color, stitching, or fabric texture differences, and for that, we sincerely apologize. Regarding your return request, our customer service team tries to offer a resolution that balances your concerns with the policies in place. Partial refunds are sometimes proposed when a full return process may be lengthy or costly due to international shipping. That said, we understand your dissatisfaction and regret that we weren’t able to meet your expectations in this case. We are not a scam — we are a small business that values every customer and genuinely strives to improve based on honest feedback like yours. Please feel free to reach out again at [email protected] if you’re open to further resolution. Warm regards, Freehippiespirit

Dear Customer, We’re truly sorry to hear about your recent experience and sincerely appreciate you bringing this to our attention. We understand how frustrating it is to receive your order late, especially when you’ve paid for expedited shipping, and to feel that the items did not meet your expectations. Our dresses are typically made from blended fabrics with 60–70% cotton and designed to reflect the photos shown online. That said, we understand there can be discrepancies due to lighting, screen settings, or batch variations — and we regret if the product you received did not match what was advertised. We also want to sincerely apologize for any delay in communication. Our customer service team has been handling a high volume of messages, which may have led to slower response times than usual — this is not the experience we want for any customer, and we’re working hard to improve it. If you’re still waiting for a final resolution, please contact us again at [email protected] so we can prioritize your case. Thank you again for your feedback — it truly helps us do better. Warm regards, Freehippiespirit

Dear Customer, We're truly sorry to hear about your experience and appreciate you sharing your concerns. We understand how frustrating it can be to receive items that don’t meet your expectations, and we deeply regret any inconvenience caused. Please know that all our products are designed with care and made from materials that typically include 60–70% cotton blended with other natural or sustainable fibers. While we strive to ensure that our photos accurately reflect the actual products, lighting and screen differences can sometimes cause variations in appearance. We’re also sorry to hear you had trouble with the return process. Our return policy is in place to protect both our customers and our small business, and we aim to handle every return request fairly and transparently. If there was any miscommunication or delay, we sincerely apologize and would still like the opportunity to make things right — please feel free to contact us again at [email protected]. We take accusations of being a “scam” very seriously, as we are a legitimate business that values integrity, customer satisfaction, and continuous improvement. Thank you again for your feedback — it helps us grow and do better. Warm regards, Freehippiespirit

Dear Customer, Thank you for taking the time to share your feedback. We're truly sorry to hear that the shorts did not meet your expectations in terms of fabric and fit. We understand how disappointing it can be when a product doesn’t feel or look as expected. Please rest assured that our garments are made primarily from natural fibers such as cotton and linen, with cotton content typically around 70%. However, we acknowledge that fabric texture and scent can vary slightly due to different production batches or international shipping. We'll certainly look into this issue and continue improving quality control. Regarding fit, we appreciate your detailed comments — sizing and comfort are extremely important to us, and your input will help us refine future designs. We’re glad to hear you had a positive experience with our customer service team. Thank you again for your honest review — your feedback helps us improve. Warm regards, Freehippiespirit

Dear Customer, We're truly sorry to hear that you were disappointed with your order, and we appreciate you taking the time to share your experience with us. We understand how frustrating it can be to receive an item that doesn’t meet your expectations. Please rest assured that our garments are made primarily from natural fabrics — most commonly with a cotton content of around 70%, blended with materials such as linen or rayon, depending on the design. The fabric composition stated on our product pages is accurate. However, we completely understand that the finish or dyeing of certain pieces may give off a shinier look, which is not to everyone's preference. Your feedback is very valuable, and we will certainly review our dyeing processes and product photos to ensure better alignment with customer expectations. Thank you again for bringing this to our attention — it helps us improve and better serve you and our future customers. Warm regards, Freehippiespirit

Dear Customer, We're truly sorry to hear about your experience and appreciate you sharing your concerns. We understand how important timely communication and clarity around shipping are, and we regret that our replies felt generic or unsatisfactory during that time. Please know that we are fully committed to honoring our store policies, including timely shipping and transparent support. In many cases, delays are due to high order volumes or international logistics challenges — never due to disregard for our customers. We’re glad to hear you were able to resolve the matter through your credit card company, but we do wish we had been given the opportunity to assist you directly and make things right. We value every customer and take all feedback seriously — though it’s disheartening to receive a negative review when we’ve followed our policies and are always striving to improve. Thank you again for your feedback — it helps us continue to grow and better serve our community. Warm regards, Freehippiespirit

Dear Customer, We’re truly sorry to hear about your recent experience and appreciate you taking the time to bring this to our attention. We understand how frustrating delays and lack of timely responses can be, and we sincerely apologize for the inconvenience caused. Please know that our customer service team works hard to respond to every inquiry, but due to a high volume of messages at times, there may be occasional delays. We are truly sorry if you didn’t receive a prompt reply. That said, we take our policies seriously and are committed to honoring them. Our cancellation policy clearly states that orders can be canceled before shipment — and if your request was made before your order was shipped, we will absolutely take responsibility. Please contact us again at [email protected] so we can prioritize your case and resolve it promptly, including issuing a full refund if applicable. Thank you again for your feedback — it’s essential in helping us improve both our service and communication. Warm regards, Freehippiespirit

Dear Customer, We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the standard we aim to uphold, and we deeply regret the inconvenience caused. Please know that our products are thoughtfully designed and made primarily from cotton and other blended materials — typically with a cotton content of around 60–70%. While we aim to match product descriptions and images as closely as possible, we understand how important accurate representation is, and we’re actively working to improve in this area. We take product quality very seriously and would love the opportunity to make this right. Please reach out to our customer service team at [email protected] so we can assist you further, whether through a return, exchange, or refund. Thank you again for your feedback — it helps us improve. Warm regards, Freehippiespirit

Dear Customer, We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the standard we aim to uphold, and we deeply regret the inconvenience caused. We take product quality very seriously and would love the opportunity to make this right. Please reach out to our customer service team at [email protected] we can assist you further, whether through a return, exchange, or refund. Thank you again for your feedback — it helps us improve. Warm regards, Freehippiespirit

Dear Customer, We’re very sorry to hear about the trouble with your order and the lack of timely response. Please accept our sincere apologies for the inconvenience and frustration this has caused you. Our customer service team has been experiencing a higher volume of inquiries recently, which may have caused delays in response. However, we assure you that every message will be replied to — thank you for your patience and understanding. Regarding the shipping issue, we’re truly sorry your order was returned unexpectedly. In cases like this, we are happy to either resend your items or issue a full refund, depending on your preference. To proceed, we kindly ask that you continue the conversation with our customer service team so we can resolve this for you as quickly as possible. Thank you again for bringing this to our attention. We look forward to resolving it for you soon. Warm regards, FreehippieSpirit

Dear Customer, Thank you for your detailed feedback. We’re truly sorry to hear that the items you received did not meet your expectations, and we understand how disappointing this experience must have been for you. While we strive to ensure our photos accurately reflect the product, there can occasionally be variations due to lighting, fabric texture, or differences in screen display — though this is never an excuse for a product not matching its description. We regret that the cut and fabric of your items were not as expected, and we take your comments seriously. We appreciate you taking the time to share photos with us, which helped us better understand the issue. After reviewing your case, our team issued a 50% refund on June 9, 2025, as a gesture of goodwill. If you believe a different resolution would be more appropriate, we encourage you to reach back out to our customer service team — we’re here to help and always aim to improve. Thank you again for your feedback, and we hope to serve you better in the future. Warm regards, FreehippieSpirit

Dear Customer, We’re very sorry to hear that your recent order didn’t meet your expectations. Your feedback is deeply concerning, and we sincerely apologize for any disappointment caused by differences in product details such as sleeve length, color, fabric, or stitching. Please know that we take these matters seriously and are working constantly to improve quality control and ensure our product images and descriptions are as accurate as possible. Regarding returns and refunds — while return shipping costs are the responsibility of the customer, we encourage you to contact our customer service team with your order details. We are more than willing to work with you to find a fair resolution, whether that means a partial refund, full refund, or other options based on your case. We value your feedback and hope to regain your trust through better service and communication. Warm regards, FreehippieSpirit