厨师准备的健康餐点送到您家门口。
以上内容由商家自行提供，未经平台核实。Freshly（freshly.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 200 条用户评价，属于餐厅和酒吧分类，口碑优秀。87% 的评价为 4 星及以上，7% 为 1 星；商家回复了 45% 的差评。数据最后更新于 2026-08-11。
我有一个忘记跳过一周的问题，但琼斯高效且非常专业地处理了一切。 Freshly 的客户服务很棒！
Hi Ashley! Thanks for sharing your customer service experience and we appreciate the 5-star rating. Please know that we, your Freshly fam, are always here to help you. Thank YOU!
我在访问帐户时遇到问题，但 PJ 真的很照顾我。 他非常专业和友好。 他非常快地解决了我的问题，我对他感激不尽。 詹姆斯·克拉尔
PJ for the win! Thanks for sharing your experience with us, James!
现在已经是凌晨 3 点了，P.J. 是一位出色的客户服务代表。他给我留下了一种感觉，他真诚地关心我的“问题”……这种事情是如此罕见，以至于我不得不把它写下来，希望他/她得到他们应得的赞扬。
Hello S.G! Thank you so much for your awesome review! We're so please to hear that PJ was there to take care of you and your concerns! No worries, we'll be sure to share with him your kind words!
Pink 今天的帮助给我留下了深刻的印象。她非常令人愉快而且有礼貌。她改变了我的饭菜，我忘记在下一次送货时更换，当我提到我吃了两顿烧焦的西兰花的饭菜时，她主动给了我一个信用，这绝对是一个反常现象。感谢 Pink，我成为了一位非常满意的客户。
Hi Sue! While we're sorry for the inconvenience you encountered, we appreciate you sharing your customer service experience. We're happy that Pink was able to help you immediately. Thank you so much for your 5-star rating!
PJ 很快就处理了我的问题。 谢谢！
Thanks for the kind words, MB! So glad you enjoyed your experience PJ.
Jassy 非常乐于助人并且信息丰富。太感谢了！
Thank you for sharing your review, Scott! We love to hear it!
收到我的第一个盒子，不幸的是，大部分饭菜都不正确。丹尼斯绝对是帮助我的宝石！她为我确认了定制截止日期，保证我没有错过它，并承认了履行交换的错误。丹尼斯很友善、高效，并且很高兴与她交谈。作为一名全职工作的研究生，我非常高兴能够尝试一种快速而健康的选择，这将减轻我肩上的一些负担，而且丹尼斯保证了回头客。
Thanks for sharing this, Kim! I'm thrilled to hear that Denise was able to make things right for you. Thanks again for the stellar review!
PJ 太棒了！他花时间帮助我解决订阅问题。我觉得 Freshly 团队很关心客户。谢谢你，PJ
I couldn't agree more, Melissa! I'm thrilled to know that PJ was able to leave such a remarkable impression! I'd be sure to give him a shout-out for a job well done, and thanks for dropping us 5-stars.
订单日定为周一。周二之前不要开门。在我吃完刚刚吃的饭菜之前，必须在周三之前选择下一顿饭。联系支持人员； “他们无能为力。抱歉。”这是一项多么有用的餐饮服务？我不会推荐，因为他们显然不关心他们的客户。
Hi Karen, we're sad to know about your experience with us and this isn't what we're going for. If you can send us your email and phone number when you'll reach out to [email protected], we'll be more than happy to make this right! We'll keep an eye on your email. In the meantime, we appreciate you letting us know about this. Thank you!
我的问题得到了及时处理，这就是我给 4 星的原因。一旦他们弄清楚如何在饭菜用完时提醒您并让您切换而不是发送他们想要的东西。我肯定会给 5 颗星。
Hey there! Thank you for sharing this with us, we really value your feedback so we'll be sure that your concerns are forwarded to the team - do know that this also helps us in improving our service more! Thanks again!
我刚刚和丹尼斯谈完，她迅速采取行动解决了我的问题。我对这项服务很满意，因为它总是很好，我期待着下周的饭菜。 RB。
Hi Richard, thank you for sharing your customer service experience with Denise! We're excited for you to enjoy your Freshly meals! We appreciate your 5-star rating!
Jassy 很友好、专业，并且在取消我的订单和退款方面非常有帮助！我在订单预定交付后 48 小时内提出了请求，无论如何，她都很理解并能够提供帮助。总体而言，很棒的客户服务体验！
This is what we love to hear. Thanks for sharing this with us, Zoe!
杰斯太棒了！！尽管我已经过了更改订单的最后期限，她还是能够帮助我。谢谢杰西，新鲜！
Thanks for the kind words, Jordan! Jess is sure to love the feedback!
由于亚历克斯提供的服务，我将留在公司！感谢您的耐心和理解。
Thanks for sharing this with us, Sara! I'm elated to hear that Alex was able to provide you with an excellent service. Thanks again for the stellar rating!
哈维非常出色，乐于帮助我解决问题。
Thanks for dropping your awesome rating, Lorie! We're pleased to hear that Harvey was able to provide you with an amazing customer service experience. We'll be sure to share your kind words with him. Thanks again for taking the time to review us!
Stacy B. 非常快并且对我的问题很有帮助！我在聊天时感到压力很大，他们非常积极主动地解决了这个问题。
Hi Stephanie, thanks for sharing this with us! I'm thrilled to hear that Stacy was there to assist you with your concern. Thanks again for dropping your stellar rating!
粉红色是帮助我的人的名字。 精彩的！！
Hi Coneith, we're elated to hear that Pink sorted this out immediately -- thank you so much for your review!
PJ 非常乐于助人，在向我以前的客户服务代表发送了电子邮件图片后，我与他断了联系，PJ 非常乐于助人，并让我知道我的投诉已开始索赔，并且我问他的其他问题都得到了非常详细的回答 PJ 今天非常好地帮助了我
I'm so thrilled to hear how PJ was of great assistance! I'd be sure to let him know this awesome shout-out for him, and thank you for dropping us 5-stars!
丹尼斯对解决我的问题非常有帮助！
Hello Kelly, thanks for taking the time to review us! I'm elated to hear that Denis has been excellent assistance. Thanks again for the rating!
到目前为止，饭菜非常好，没有什么可抱怨的。客户支持代理 Jassy 对我快速更新当前订单详细信息非常有帮助。总的来说，他们的流程简单明了，请继续努力！
Thanks for sharing this, Katie! I'm pleased to hear that Jassy was there to assist you with updating your meals. Thanks again for dropping your 5-star review!
共 200 条符合条件的评价
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