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餐厅和酒吧

Freshly

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200 条评价

4.5200 条评价
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关于 Freshly

数据更新
网站
freshly.com
分类
餐厅和酒吧
所在地
美国
状态
待认证
差评回复率
45%(10/22 条)
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商家自述

厨师准备的健康餐点送到您家门口。

以上内容由商家自行提供,未经平台核实。

Freshly靠谱吗?

Freshly(freshly.com)在 OK.one 的综合评分为 4.5 分(满分 5 分),基于本站收录的 200 条用户评价,属于餐厅和酒吧分类,口碑优秀。87% 的评价为 4 星及以上,7% 为 1 星;商家回复了 45% 的差评。数据最后更新于 2026-08-11。

用户怎么说

我没有及时跳过订单,但他们还是帮助了我!

我没有及时跳过订单,所以我经历了自动/聊天流程。他们的自动化系统让我知道为时已晚,因为我已经被收费了。我请求客户支持代理,Stacy B 立即纠正了问题,并给了我全额订单的信用。我真的很感激。超越客户服务。谢谢你!

Freshly 回复2022-03-11

It was truly remarkable to hear how Stacy was able to give such an impression of what customer service means! We'd be cheering for her for a job well done!

丹妮丝太棒了!

丹尼斯非常乐于助人且乐于助人。 当我努力寻找我想要的饭菜时,她也非常耐心。 我感谢她为未来的交付提供的帮助和信息。

Freshly 回复2022-03-10

Yay to Denise! Thank you for sharing your customer service experience with us, Lynna - we appreciate it! And do know that we, your Freshly fam, are always happy to help you. Thank you so much for your 5-star rating!

PJ 提供了卓越的客户……

PJ 提供了卓越的客户服务,耐心、亲切、友善,在非常不幸的情况下做了超出任何人预期的事情,我们作为顾客不得不处理意外引发我们正在处理的慢性胃病的食物,这不是任何人的错。但这要求我需要取消我的订阅,找到一种方法来拿回我的钱,并且基本上重新组织我的一个月的食物。但 PJ 处理一切都很巧妙,能够为我提供优质的服务和床旁的态度,这是许多 24/7 客户服务热线很少表现出的。给他们加薪,因为 PJ 是 Freshly 的杰出成员。给他们加薪并给予充分的赞扬,谢谢! :)

Freshly 回复2022-03-08

Now that's what we love to hear! Thanks for the love, Kambria. I'll be sure to share this with PJ and the team.

粉红色是一个惊人的帮助

粉红色是一个了不起的帮助!刚刚遇到订单问题,他们的客户服务代表 Pink 提供了巨大的帮助,快速高效,同时又很理解。绝对会推荐。

Freshly 回复2022-03-09

Hi Devante, thanks for sharing this with us! We're pleased to hear that Pink was able to provide you with an exceptional customer service experience. Thanks again for taking the time to review us and we'll be sure to share your awesome review with Pink.

粉色对于制作东西非常有帮助……

粉红色对于让事情适合我非常有帮助!

Freshly 回复2022-03-08

Hi Pink, thanks for sharing this with us! I'm elated to hear that Pink was excellent assistance. Thanks again for rating us!

客户服务代表是……

客户服务代表 Pink 非常快,并帮助我满足了我的需要。

Freshly 回复2022-03-06

Thanks for dropping your awesome rating, April! We're delighted to hear that Pink was able to provide you an amazing customer service experience. We'll be sure to share your kind words with her. Thanks again for taking the time to review us!

我获得了优质的客户服务...

我从琼斯那里得到了优质的客户服务!

Freshly 回复2022-03-06

Hi Kristi! Thank you for the 5-star review! We're pumped to hear that Jones covered everything you needed! We'll be sure to share your kind words!

我的包裹被偷了,但顾客...

我的包裹被盗,但客户支持团队非常乐于助人,及时为我获得订单全额退款

Freshly 回复2022-03-07

Thanks for sharing this, Lain! We always aim to provide a top-notch customer service experience to our customers and hearing this, brings us pride and joy. Thanks again for rating us!

很有帮助

很有帮助 当我突然必须出城时,我陷入了困境。我的订单已经收费了,我不知道该怎么办。麦克斯取消了我的订单,并将已收取的金额记入我的新帐户。非常感谢您的快速且非常有帮助的支持。

Freshly 回复2022-03-05

Hi Teddy! We appreciate you sharing your customer service experience with us. While we're sorry for the inconvenience you encountered, we're happy that Max helped you out immediately. As always, do know that your Freshly fam got you! Thank you so much for your 5-star rating!

谢谢乔伊斯提供的最好的服务!

今天我完全忘记取消订单并被收取了食物费用。我联系了客户服务,并通过客户服务在线聊天选项找到了乔伊斯。乔伊斯问我需要什么,我报告说我忘记取消订阅,需要取消食品订单。她在 10 秒内告诉我一切已经完成。她甚至预料到我下次需要退款,并且她做到了。感谢 Joyce 今天提供的优质服务,也感谢 Freshly 拥有一支出色的团队来提供帮助!

Freshly 回复2022-03-03

Hi Nick, thank you for sharing with us your awesome customer service experience! We're happy that Joyce was able to help you out immediately. Do know that we, your Freshly fam got you always. Thanks again for your 5-star rating!

尤妮斯反应非常灵敏,乐于助人。

Freshly 回复2022-03-04

Hi Elizabeth, thank you for sharing your customer service experience! We're glad that Eunice was able to help you out immediately, she'll be definitely happy to know about your review! Thanks again!

5 星 - 丹尼斯

丹尼斯极大地帮助我解决了交付问题并提出了解决方案。

Freshly 回复2022-03-02

Thanks for sharing this with us, Landon! I'm pleased to hear that Denise was able to assist you with your concern efficiently and I'll be sure to share your kind words with her. Thanks again for taking the time to review us!

很棒的客户服务。 :-)

杰西出色的客户服务和服务技巧。 继续做好工作。

Freshly 回复2022-02-27

Thanks for the awesome review, Carol! I'm delighted to hear that Jess has been such great assistance and I'll be sure to share your kind words with her. Thanks again for rating us!

PJ 帮助解决了我错过的交货问题……

PJ 帮助解决了我错过的交货问题,而且知识渊博且彻底。很棒的客户服务。谢谢你 约翰·斯塔恩斯

Freshly 回复2022-02-27

Hi John! Thank you so much for your 5-star review! We're so glad PJ was there to take care of you, and we'll be sure to share your kind words with him!

丹妮丝太棒了!

在我错过最后期限后,她能够改变我的选择。很棒的客户服务。

Freshly 回复2022-02-28

Thanks for this stellar review, Lynn! I'm elated to hear that Denise made changing your selection convenient and pain-free. Thanks again for rating us!

与代理的互动非常好。

我是回头客。遇到了一些小挑战并与代理进行了交谈。丹尼斯在解决我的问题方面非常有帮助和高效。 感谢她的灵活性和帮助我的能力。 谢谢大家。

Freshly 回复2022-02-28

Hi David, thank you so much for sharing your awesome customer service experience! I'm delighted to hear that Denise was such great assistance and I'll be sure to share your amazing review with her. Thanks again for the 5-star rating!

优质的客户服务

哈维很棒。 我没有意识到我的试用是订阅。 他帮我取消了一周的订单,因为我不想吃同样的食物。 将订购更多,现在知道这样做的截止日期。

Freshly 回复2022-02-27

Hello TeeJaye, thanks for sharing this with us! I'm pleased to hear that Harvey was there to help you with your concern. Thanks again for the 5-star rating!

我对客户非常满意...

我对今天收到的客户服务非常满意。 在我进行更改的截止时间后 4 小时,我正在吃一顿我不太喜欢的新鲜饭菜,并且知道它将出现在我即将下订单的内容中。当我联系客户支持时,哈珀能够为我进行更改,以便我能够得到我想要的东西。

Freshly 回复2022-02-23

Thanks for sharing this with us, Stephanie! I'm pleased to hear that Harper was there to assist you with choosing the right meals for you. Thanks again for dropping your stellar rating!

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