我没有及时跳过订单,所以我经历了自动/聊天流程。他们的自动化系统让我知道为时已晚,因为我已经被收费了。我请求客户支持代理,Stacy B 立即纠正了问题,并给了我全额订单的信用。我真的很感激。超越客户服务。谢谢你!
Freshly 回复2022-03-11
It was truly remarkable to hear how Stacy was able to give such an impression of what customer service means! We'd be cheering for her for a job well done!
Yay to Denise! Thank you for sharing your customer service experience with us, Lynna - we appreciate it! And do know that we, your Freshly fam, are always happy to help you. Thank you so much for your 5-star rating!
Hi Devante, thanks for sharing this with us! We're pleased to hear that Pink was able to provide you with an exceptional customer service experience. Thanks again for taking the time to review us and we'll be sure to share your awesome review with Pink.
Thanks for dropping your awesome rating, April! We're delighted to hear that Pink was able to provide you an amazing customer service experience. We'll be sure to share your kind words with her. Thanks again for taking the time to review us!
Thanks for sharing this, Lain! We always aim to provide a top-notch customer service experience to our customers and hearing this, brings us pride and joy. Thanks again for rating us!
Hi Teddy! We appreciate you sharing your customer service experience with us. While we're sorry for the inconvenience you encountered, we're happy that Max helped you out immediately. As always, do know that your Freshly fam got you! Thank you so much for your 5-star rating!
Hi Nick, thank you for sharing with us your awesome customer service experience! We're happy that Joyce was able to help you out immediately. Do know that we, your Freshly fam got you always. Thanks again for your 5-star rating!
Hi Elizabeth, thank you for sharing your customer service experience! We're glad that Eunice was able to help you out immediately, she'll be definitely happy to know about your review! Thanks again!
Thanks for sharing this with us, Landon! I'm pleased to hear that Denise was able to assist you with your concern efficiently and I'll be sure to share your kind words with her. Thanks again for taking the time to review us!
Thanks for the awesome review, Carol! I'm delighted to hear that Jess has been such great assistance and I'll be sure to share your kind words with her. Thanks again for rating us!
Hi John! Thank you so much for your 5-star review! We're so glad PJ was there to take care of you, and we'll be sure to share your kind words with him!
Thanks for this stellar review, Lynn! I'm elated to hear that Denise made changing your selection convenient and pain-free. Thanks again for rating us!
Hi David, thank you so much for sharing your awesome customer service experience! I'm delighted to hear that Denise was such great assistance and I'll be sure to share your amazing review with her. Thanks again for the 5-star rating!
Hello TeeJaye, thanks for sharing this with us! I'm pleased to hear that Harvey was there to help you with your concern. Thanks again for the 5-star rating!
Thanks for sharing this with us, Stephanie! I'm pleased to hear that Harper was there to assist you with choosing the right meals for you. Thanks again for dropping your stellar rating!