Although I didn’t get the item I…
Although I didn’t get the item I purchased as their was supposedly a system glitch, I was able to work with their associate to resolve the issue.
Giftsur(giftsur.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 300 条用户评价,属于购物与时尚分类,口碑一般。评价两极分化:69% 给出 4 星及以上,同时 27% 打了 1 星;商家尚未回复差评;评价主要围绕产品、客户服务、退款。数据最后更新于 2026-10-25。
Reviewers had a great experience with this company. Many consumers frequently praise the supportive staff and helpful team members for working hard and resolving issues efficiently and kindly. People note that customer service representatives are extremely polite, responsive, and genuinely dedicated to ensuring total satisfaction through attentive communication. Some reviewers were not happy with the products, noting that the items looked completely different from the advertised pictures or arrived very late. Consumers also mentioned significant delays in receiving their orders, alongside frustrating difficulties, unexpected changes, and complicated bargaining regarding refund requests. Buyers explained that items failed to match expectations and required lengthy follow-ups to resolve.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Although I didn’t get the item I purchased as their was supposedly a system glitch, I was able to work with their associate to resolve the issue.
Nice glasses Handled issues quickly Kept me up to date
the service from your representative has been very satisfying and professional. great customer service
I am thankful that Jamie made everything right for me. I was misled on the product I was purchasing but he refunded my purchase
I was a little skeptical at the beginning but once the cups arrived I was astonished by the craftsmanship. The customer service department responds to all inquiries and tracking information were accurate.
Customer service was able to fix an issue when I received the wrong product.
Great customer service. I had a few questions and sent an email Heidi was so helpful and got me the answers that i needed quickly.
My customer service rep was very responsive and able to assist me in a timely manner. Thank you Heidi
I ordered the Miami Dolphins Anniversary Whiskey Glass in October 6 and received it November 12th. Horrible quality. Nothing but a sticker placed onto a glass and the dolphin was blue instead of the Dolphins standard green color . Poor quality !!!
Charlotte and Jamie were instrumental in helping me solve my problems. Timely.
Thank you Heidi! Appreciate all your help getting me the correct items and resolving my issue professionally and efficiently.
I had such a great experience with this purchase! The seller was friendly, responsive, and really listened to what I wanted. I truly appreciate the attention to detail and care put into my order. Highly recommend!
Even though I was sent the wrong product, the team worked hard to resolve the issues.
Great experience with customer service team, in particular Charlotte. There was a issue with my order (which I had ordered as a gift) and I received the incorrect item. By the time I had received the item in the mail, the original item that I ordered was sold out. Charlotte handled the issue with great professionalism and friendly customer service. Your prompt attention to this issue is greatly appreciated.
DO NOT BUY TEAM WHISKEY GLASSES !!!!! They are complete garbage. They look nothing like what is advertised. There is no detail what so ever and there is no color in it at all. Also it’s not even a full size whiskey glass. Do not waste your money. It is a big scam
Won't get back to me ordered 3 cubs 150th Anniversary whiskey glasses Seen it was going thru tariffs then never heard anything more. I really wonder about this company
Helpful in resolving the issue I had with the product.
Representative made nearly every attempt to satisfy my request. The item that I originally ordered could not be supplied by the manufacturer and that was no fault of the Representative.
Even though I didn’t get the product that I wanted, twice, they gave me a refund.
Quick communication. Solved my issue.
共 300 条符合条件的评价