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购物与时尚

Giftsur

300 条评价

3.8300 条评价
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关于 Giftsur

数据更新
网站
giftsur.com
分类
购物与时尚
所在地
中国
状态
待认证
近 12 个月
285 条评价
差评回复率
0%（0/90 条）
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giftsur.com

Giftsur靠谱吗？

Giftsur（giftsur.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 300 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：69% 给出 4 星及以上，同时 27% 打了 1 星；商家尚未回复差评；评价主要围绕产品、客户服务、退款。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers had a great experience with this company. Many consumers frequently praise the supportive staff and helpful team members for working hard and resolving issues efficiently and kindly. People note that customer service representatives are extremely polite, responsive, and genuinely dedicated to ensuring total satisfaction through attentive communication. Some reviewers were not happy with the products, noting that the items looked completely different from the advertised pictures or arrived very late. Consumers also mentioned significant delays in receiving their orders, alongside frustrating difficulties, unexpected changes, and complicated bargaining regarding refund requests. Buyers explained that items failed to match expectations and required lengthy follow-ups to resolve.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

U
Unsatisfied美国 · 写过 1 条评价 · 体验于 2025-09-23 ·

Avoid! Avoid!

Avoid! There is something very fishy here. After my purchase, I heard nothing from this company. Finally, after 2 weeks, I reached out for an update. “Aurelia Royal” - a Gmail address (red flag) - responds back to me in confusing fashion. We go back and forth a few time, until I requested a refund since the timeline for delivery no longer worked. Instead of fulfilling the refund, Heidi tries to persuade me with discounts and promise.. At this point, I could no longer get the gift on time for when it was needed, so I just wanted my money back. It took multiple emails, but I finally received my money back. AFTER getting the refund, my credit card said the dispute was reversed and I had to pay AGAIN for the product I never received. A few days later, I got a request from Heidi/Aurelia Royal to provide a 5star review on my experience. Absolutely not. I’ll tell the truth.

M
MD美国 · 写过 1 条评价 · 体验于 2025-10-27 ·

I'm very happy with the customer service

I'm very happy with the customer service. Heidi did everything she could to solve the problem. I was shipped 1 correct item, and 2 incorrect items. Come to find out, they were recalled, so I couldn't get them. Heidi offered several solutions to get something else, unfortunately there was nothing else I wanted, so she refunded my purchase.

Lo Mein美国 · 写过 1 条评价 · 体验于 2025-10-28 ·

Heidi gave great help.

Heidi is who helped me and she is why I gave it 5 stars. My entire experience had been terrible from delayed shipping, to not being able to clearly see where the product was, to not getting the correct product. Heidi has been kind and has done her best to remedy the problem, I am hopeful in what she has tried to do for me.

Gregory Forsman美国 · 写过 1 条评价 · 体验于 2025-10-18 ·

I received the wrong item

I received the wrong item. I asked for the item I ordered. I was then informed that there was an issue with my item that caused a recall. So... instead of asking what I wanted since my item was unavailable, they just sent something else. Only offer 30% refund. I would not order anything from this company. Then, she had the nerve to ask for 5 stars. I was generous in giving you 2. I now lowered the score to 1 star. Company keeps emailing me, badgering me for a better review. NO! You stole my money and never provided the item that was ordered. Today is Oct 29, 8 days since my original review. I am still receiving emails badgering me for a 5 star review. NEVER ORDER FROM THIS RIPOFF COMPANY!!! This platform will not allow me to give another review of this ripoff company, so I'm stuck updating this one. HOW CAN I GIVE ZERO STARS???

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