Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Leah
Hello Sheena
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
Hello Inga,
We appreciate your feedback and are sorry to hear the products weren't a good fit. We'll consider your preferences to improve our box curation and provide a better experience.
A message has been sent to your account.
Kind regards,
Liam
Hello
Thank you for leaving your review.
I am sorry to hear that there has been an issue with your order. We cannot currently locate your account, however if you could please update your review with your order number, we can certainly assist with this.
Kind Regards,
Natalia
Hello Louise,
We appreciate you sharing your experience. We're sorry to hear about the difficulties you've encountered with your subscription cancellation and the continued charges. We are looking into this issue to prevent it from happening again. Thanks for bringing this to our attention.
A message has been sent to your account.
Kind regards,
Liam
Hi Joanne,
Thank you for taking the time to leave a review.
We are sorry to hear your recent experience with us hasn't been positive. Can you please respond to the request sent to you via your TrustPilot account?
We do want to assist and look further into this matter.
Kind Regards,
Stephen
Hello Alison,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
L
Lynne Clark · 写过 9 条评价 · 体验于 2025-08-04 ·
★★★★★
避免 避免 避免
我申请了一次性包月套餐,但会自动续订。认为这是我的错并发送消息要求立即取消。 Glossy box 帐户上留下了一条消息,表示他们将提供另一笔交易。我没有看到这一点,他们完全无视我取消的请求并拿走了更多的钱。公司的 Total CON 也将联系交易标准。
GLOSSYBOX 回复2025-08-05
Hello Lynne,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Natalia
R
Rudolf Lerch · 写过 8 条评价 · 已认证 · 体验于 2025-03-06 ·
★★★★★
复活节大优惠
为我的妻子准备的漂亮化妆品。
她觉得好笑。
太感谢了。
太棒了。
GLOSSYBOX 回复2025-03-14
Hello Rudolf,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
A
Angela Forte · 写过 9 条评价 · 已认证 · 体验于 2025-02-27 ·
★★★★★
下订单非常简单
下订单非常简单。
轻松找到我需要的东西
GLOSSYBOX 回复2025-02-28
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
M
Marina · 写过 1 条评价 · 已认证 · 体验于 2025-02-26 ·
★★★★★
快速、专业
一切都快速且专业
GLOSSYBOX 回复2025-02-27
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
M
Monica Musca · 写过 1 条评价 · 已认证 · 体验于 2025-02-26 ·
★★★★★
永远顶!
GLOSSYBOX 回复2025-02-27
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
E
Eva Winkhart · 写过 56 条评价 · 已认证 · 体验于 2025-02-14 ·
★★★★★
好产品低价格
GLOSSYBOX 回复2025-02-20
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
L
Luisa · 写过 3 条评价 · 已认证 · 体验于 2025-02-09 ·
★★★★★
一遍又一遍地使用相同的产品
一遍又一遍相同的产品,以及相同的品牌..无聊和令人失望:(
GLOSSYBOX 回复2025-02-11
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
A
Anja · 写过 1 条评价 · 已认证 · 体验于 2025-02-04 ·
★★★★★
美好时光
美好时光,美好体验!我喜欢它!我的喜悦是如此之大。
GLOSSYBOX 回复2025-02-10
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
A
Aileen · 写过 1 条评价 · 已认证 · 体验于 2025-01-27 ·
★★★★★
我喜欢光面盒子
真的很好的经历
GLOSSYBOX 回复2025-01-30
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah