Backed by several rounds of venture capital funding over $100M to date, Gshopper is the world's first e-importer for business clients and the global cross-border e-commerce platform for global shoppers. We discover the world's hottest products and bring them to global consumers alike at a great price. Our method of discovery is backed by highly advanced big-data mining technology, and our operation is highly automated using a sophisticated backend ERP technology. The products we feature on Gshopper come with a great deal of thought and care. Our mission is to help bring all of the popular products from many different countries to any online shoppers in a local country and help them to become true global shoppers. With 14 years of accumulated search and e-commerce technologies and global DNA, Gshopper is well-positioned to become the world’s first e-importer and leading cross-border e-commerce platform.Gshopper is headquartered in Singapore with subsidiaries in over 18 countries (and expanding) in the world including the United States, China, Japan, Korea, and many EU countries. Customers in 25 different countries can now enjoy Gshopper service.Please leave us your order number when commenting on TrustPilot so that we can provide help more promptly.
Reviewers overwhelmingly had a truly great experience with this company. Customers praise the very fast shipping times, noting that packages arrive safely and well-protected from any potential damage during transit. Consumers also appreciate the exceptional product quality, mentioning that items arrive in top working condition along with pleasant bonus gifts inside the box.
Some reviewers were not happy with occasional delivery delays or express shipping options that did not actually arrive any faster than standard delivery methods. A few people also mentioned encountering minor issues regarding missing small extra accessories or experiencing complex situations when dealing with after-sales customer support.
I have bought things from Gshopper four times now and I'm really happy. They send the things I buy very quickly.
Gshopper 回复2024-05-31
Dear Customer,
Thanks so much for your trust in Gshopper.com.
We appreciate hearing your feedback and hope to see you again soon.
If you have any inquiries, please do not hesitate to contact us at [email protected].
Warm Regards,
Gshopper Team
They answer quickly and are nice to customers. I can trust buying from them.
Gshopper 回复2024-05-31
Dear Customer,
We appreciate that you took the time to write a review.
We are looking forward to seeing you on Gshopper.com again.
If you have any inquiries, please do not hesitate to contact us at [email protected].
Warm Regards,
Gshopper Team
Buyer Beware! I ordered a drone from this company based on the pictures and description from their website and what I received was something completely different. I went back and forth with their support desk and they finally agreed to refund my purchase price of $70.95, but of course I have to return the item to them in Hong Kong. The cost of parcel postage to Hong Kong is over $30 which to me feels like throwing good money after bad. I would never order anything from these people again and would caution anyone trying to do business with them to reconsider. Stick with online stores that are completely trustworthy like Amazon and do not deal with these scammers.
Update:
After going back and forth with these people, they finally offered a 50% refund without having to return the item. That's still nearly $36 for an E88 drone that you can purchase on Temu for $14.48. I believe this was their plan all along and I got scammed but that is the only money of mine that these people will see, ever. Make sure that you don't fall into the same trap and stay away from this company.
Gshopper 回复2024-05-24
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
You are sending incorrect items, not stating that the price is in USD when advertising in Australia.
1. Declared at $14.99 and stealing $33.00 from my account.
2. Facebook was advertising a rechargeable powered screwdriver and a non powered cheap imitation delivered.
Gshopper 回复2024-05-21
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
I started to buy something from this company but changed my mind and did not complete the purchase. Every day since January they send me this email: Order No 00019459:placed Jan 23 2024:Hi Terry McEntee,
You added items to your shopping cart and haven't completed your purchase. You can complete it now while they're still available.
I have sent them emails on numerous occasion to stop. Not had one reply. Hopeless
Gshopper 回复2024-05-18
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
They are selling items which they don't have in stock. Recent purchase of a A810 camera which they will not send because they don't have it and they don't know when they will have it. Camera is still on sale also with option to pay extra for fast delivery! This is not the first time. I wrote to queries(at)gshopper.com and shared the order number WSG000037629 but they have no idea when it can be shipped.
Gshopper 回复2024-05-18
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
Picture and description did not match, HORRIBLE CUSTOMER SERVICE
They had a photo of black slides, but had white in the description. I caught it immediately when I received my order confirmation to make sure the shoes were black. I emailed them repeatedly and no answer. I emailed them to cancel my order due to lack of response and thay I would be contacting my credit card company. When I did receive an answer their response was ok, changed to white. WRONG! I asked to change to black. Then, they began processubg the shipment and offered a 40% discount on the shoes. Seems all from China, POOR CUSTOMER SERVICE AND NO PHONE NUMBER. Gshopper and Greekstyle Apparel. BUYER BEWARE!
Gshopper 回复2024-05-08
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
Very dissappoined. Did not receive what they advertised.
1. Overall intentional deceit by seller. I recommend avoiding this buy until they ship what is advertised.
2. Tools do not extend as high as shown.
3. Tool only has one thumb tab not two and lowering is clumsy.
4. What is shown in the case is missing from what I received.
5. Many things advertised are not what was sent. Tool does not have the black top part to lift, for example, the cabinet.
6. Some parts are chrome some are not.
7. Ad shows brief views and there are differences throughout in what is shown. 8. Product takes a very long time to arrive.
9. Quality of actual tool is far lower than what is shown in ad video. It is useful but very dissappointing.
Gshopper 回复2024-05-06
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
I bought a phone which became defective within the warranty period.
I have contacted twice to ask for a RMA but they will simply not respond at all.
Good prices but poor after sales.
Now I'm stuck with a defective phone...
Gshopper 回复2024-05-06
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
They false advertise what you get is nothing like the item advertised do not buy
Gshopper 回复2024-05-06
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
I don't understand all the negative reviews. I ordered a phone on April 20, and received it in Poland on May 2. Super fast order processing and delivery, with constant updates on tracking. Package very well secured, everything works fine. Cheers 👍
You are full of it. You will be on social media for the following breeches.
1. Declared at $14.99 and stealing $33.00 from my account.
2. Delivered to totally a different building far from the intended destination.
3. Where a rechargable powered screwdriver was advertised and a non powered cheap immitation delivered.
You will be shamed
Gshopper 回复2024-05-06
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
I am still waiting for a refund. They admitted liability and claimed to have refunded my money, but this is not true. Revolut is holding my refund. They refuse to respond to my enquiry to the bank. If they had replied I would have got my money back. The bank will let me know immediately if there is any news. So far they have done nothing I still consider them to be fraudsters and I would not recommend anyone to buy from them.
Gshopper 回复2024-05-06
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
After 4 emails to gshopper I had no reply I ordered a drone from there add what I received was totally different DO NOT BUY FROM THIS COMPANY to hard to deal with you don’t get what you ordered
Gshopper 回复2024-04-30
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
I saw an ad on Tiktok for a 32inch tablet with a stand that was a steal of a deal Yep steal they did. They took my money, sent a fake tracking and claimed that my product was delivered. When I say by who they can't give me a carrier. They have yet to rectify this issue and I want every one to BUYER BEWARE of this company!!!
Gshopper 回复2024-04-26
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
made a purchase for my daughter's crossing ceremony. money was taken and received an email that the package was delivered. they will not supply the shipping company or tracking number so that I can track the package as well. they will not provide a refund at this time either. I plan to report them to my bank as a scam its been three weeks of talking in circles. DO NOT use this company!
Gshopper 回复2024-04-26
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
Scammers? I placed an item in my cart in August, 2023 but wasn't ready to complete the order - Order No. GSG00027335. Since that time, I have been constantly bombarded with 'reminders'. I have tried but there is no way I can find to remove the item from the cart and no way to unsubscribe from their emails. I have sent them several messages via their listed email address and later reported it as spam but I keep on getting the same email from them and even more regularly. This is harassment now.
Gshopper 回复2024-04-22
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team