Backed by several rounds of venture capital funding over $100M to date, Gshopper is the world's first e-importer for business clients and the global cross-border e-commerce platform for global shoppers. We discover the world's hottest products and bring them to global consumers alike at a great price. Our method of discovery is backed by highly advanced big-data mining technology, and our operation is highly automated using a sophisticated backend ERP technology. The products we feature on Gshopper come with a great deal of thought and care. Our mission is to help bring all of the popular products from many different countries to any online shoppers in a local country and help them to become true global shoppers. With 14 years of accumulated search and e-commerce technologies and global DNA, Gshopper is well-positioned to become the world’s first e-importer and leading cross-border e-commerce platform.Gshopper is headquartered in Singapore with subsidiaries in over 18 countries (and expanding) in the world including the United States, China, Japan, Korea, and many EU countries. Customers in 25 different countries can now enjoy Gshopper service.Please leave us your order number when commenting on TrustPilot so that we can provide help more promptly.
Reviewers overwhelmingly had a truly great experience with this company. Customers praise the very fast shipping times, noting that packages arrive safely and well-protected from any potential damage during transit. Consumers also appreciate the exceptional product quality, mentioning that items arrive in top working condition along with pleasant bonus gifts inside the box.
Some reviewers were not happy with occasional delivery delays or express shipping options that did not actually arrive any faster than standard delivery methods. A few people also mentioned encountering minor issues regarding missing small extra accessories or experiencing complex situations when dealing with after-sales customer support.
They are fraudsters and have no respect for the customer.
Days later, they have not been able to reply or refund my money. I also filed a chargeback against them, paypal also proved me right. I can show the document to anyone. GET FAR AWAY FROM THEM. IF YOUR ORDER DISAPPEARS THEY WILL STALL AND STEAL YOUR MONEY
I inquired at paypal, they said that they told me the truth, but the money did not arrive, you admit this, but I did not receive anything. A chargeback request has been submitted to revolut for this transaction. I think that if the repayment had been made, the bank would probably have canceled the chargeback, but this did not happen.
Gshopper 回复2024-04-21
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
This company is a scam. I have yet to hear back from anyone.
Gshopper 回复2024-04-21
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
I ordered and paid for my hoodie, I have the receipt. And they keep saying it's still in my cart. This has been right before 2/13/24 WTH Please send me my product. You've got your money, it was taken out of my account. Please 🙏🏽
Gshopper 回复2024-04-29
Dear Customer,
We're pleased to inform you that your refund has been processed successfully. Attached are the documents confirming the refund. Should you have any further inquiries, we recommend contacting your bank for clarification.
Thank you for your understanding and patience.
Best regards,
A gang of cheaters. I bought a oneplus 12 for $669 and it didn't arrive. they promised to refund me, since paypal closed the case because I started a chargeback with revolut, they don't even respond to emails anymore. I do not recommend it to anyone, be careful!
EDIT:
A week and a half ago, they posted the same 5 days to arrange a refund. Since then, the money is still not in the account
Gshopper 回复2024-04-17
Dear Customer,
We're pleased to inform you that your refund has been processed successfully. Attached are the documents confirming the refund. Should you have any further inquiries, we recommend contacting your bank for clarification.
Thank you for your understanding and patience.
Best regards,
This shop is a scam.
They are selling goods which they don’t have on stock and don’t know when will have.
1 week after purchase the order hasn’t been shipped no contact from their side. After reaching their support they told me they don’t know when they will be able to ship and offered continued waiting or paid upgrade to higher model.
I requested refund: another week has passed and it still hasn’t been made.
That doesn’t stop them from listing the item as available and keep selling it.
Beware
Gshopper 回复2024-04-15
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
Hi paid the money I got email without any order number did not received any thing yet from more than month no email response. Looks like it is fraud
Gshopper 回复2024-04-15
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
I bought six items from this site, and got a "confirmation" email for each, but they haven't shipped anything. It's been 10 days, and they're ghosting me – no replies to my emails. Looks like I'll have no choice but to initiate a chargeback through my bank, since there seems to be no other way to resolve this. Totally wouldn't recommend this mess.
Gshopper 回复2024-04-10
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
I made an order and paid for it then found the same items cheaper elsewhere and tried to immediately cancel my order with them which they ignored.You cannot reach this company nor can you return anything to them.I feel they are a scam company and would never do business with them again.I will say I got the items and neither 1 fit so now I am stuck with them. Do not do business with them
So
Gshopper 回复2024-04-10
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
I have made several attempts trying to reach this company with no response. Reviews on several different sites indicate this company is a scam. There is no customer service number and no one responds via email. I have attempted to email ;
support@gshopper
queries@gshopper
help@gshopper
No response from either email address.
Gshopper 回复2024-04-06
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
No reply to cancel order attempt after reading reviews... 2/3 of items show up 6 weeks later.. they sent wrong sized shoes.. some home made very garbage knock off bleached out leggings that no one would be caught dead wearing and a week later one ultra thin and cheap but wearable shirt... these guys are thieves doing the bare minimum to fill orders .. i think it would genuinely surprise them if anyone ever ordered twice.. i am convinced their 5 star reviews are likely bought .
Gshopper 回复2024-03-26
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
Sent dress I did not order. Ordered two dresses. They should have been just alike but different colors. One dress as ordered. The other was hideous and obvious not same dress. Order placed Feb 7. Received March 23. Did they think I wouldn’t notice?!
Gshopper 回复2024-03-24
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
The dress I ordered doesn't look like the picture. The quality of the fabric and the design of the dress is poor. It took over a month to receive the dress. I have been searching the site to send the item back. There isn't an address listed to send the item back to. I ordered a 2XL however the dress presents like a large.
Gshopper 回复2024-03-16
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
Placed an order on this website on February 3rd as of today March 7th I have not received anything. I cannot get any responses when I send an email request on the status, there is no phone number, there is no tracking data and the email address they provide is non-responsive. This is a scam. This should be illegal!
Gshopper 回复2024-03-08
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
I went to buy something through this site, and then looked them up on trust pilot. Have a read of the positive reviews....they all sound similar, one or two sentences, like they were written by a non-native English speaker. Honestly, who writes a review that says "pair it with xx to complete the look"? These are quite obviously fake reviews. Red flag right there people. Also, lack of contact details on their site or information about the company is another red flag. AVOID.
Gshopper 回复2024-03-03
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
The first question you asked what went wrong this time sounds like I'm not the only one having issues with this company. I have sent several emails regarding a return and its been two weeks with no response. There is no phone number to contact the company that should have been a red flag. I'm going contact my bank and send a message to my local news station and post on my social media accounts regarding the service. I would like to return the item I purchase the shoe do not fit and the quality of the jersey is poor. The company is sending me email regarding item in my cart but will not response to the emails regarding the items I have already purchased. Please send me a return label
Gshopper 回复2024-02-25
Dear Customer,
We are sorry to hear about your experience thus far. We would really like to have a look into this for you. Could you please email [email protected] with your order number, along with a link to the review? We appreciate your help to improve our business and your experience.
Warm Regards,
Gshopper Team
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