Hatsfashion（hatsfashion.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 385 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：51% 给出 4 星及以上，同时 44% 打了 1 星；商家尚未回复差评；评价主要围绕产品、退款、价格。数据最后更新于 2026-10-25。
Most reviewers were somewhat happy with their experience overall. Consumers often highlight the vast array of different styles available, making the shopping experience enjoyable and straightforward. People frequently mention that the website is easy to navigate, and orders often arrive quickly and securely packaged. However, some customers also noted significant issues with poor product quality that did not match the online descriptions at all. Reviewers were also dissatisfied with expensive return shipping costs and being offered only partial refunds when attempting returns. Consumers reported receiving damaged items or completely different products than what was originally selected during checkout.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Be cautious with this website. They advertise products they don’t actually sell, then ship cheap knock-offs instead. After I complained, they offered $5, then half my purchase price, but wouldn’t fully refund or fix the issue. I also learned they’re not based in the U.S. as implied, but in Hong Kong. Don’t accept their lowball offers or share more personal info—contact your payment provider to dispute the charge instead.
I paid with my card and immediately received a message from PayPal stating thank you for using PayPal. You will be billed in your PayPal app which I don't have and hate when a middle man jumps in to try to collect. Please verify if my order is confirmed with my payment. Thank you
Great choices. Very easy to navigate the site, and communications were brilliant.
The hats are poor quality The sizes are not accurate This is a Chinese scam The return policy is bogus The cost to return these cheap products to China is more than the cost Please don’t get caught by this scam as I did
Where to start? Let’s go with organization. This company clearly steals ideas and wastes no time doing anything short of plagiarizing from other sites. Some of the fedoras I recognized as literally the exact same as those on legitimate sites. They are the same product, photos, and descriptions. Word for word, pixel for pixel. The hat I ordered from Hatsfashion was a direct copy of the same hat featured on Herbert Johnson(a real company). The only difference was the price. They went through such laziness that they left in the original hatter name: Herbert Johnson in their plagiarized product description. Next I guess I’ll continue by diving into their God awful team. I confronted the customer service of this site when I noticed the undeniable parallel. It took them days to respond to the email I sent. They responded with the laziest reply I could have imagined. They answered none of the posed questions and I’m 90% sure that this was an automatic message. It said to refer to the website. There is no other communication option except an email that doesn’t read your message. Now the product itself. Jesus, how do I even word this. So they show pictures of products on their page that were stolen from other websites and companies. Bad enough. But the products they serve are not only cheaper, not only falsely advertised, and not only incorrect to your specifications, but they also deliver terribly! Mine for instance was miscalculated for delivery per their website and furthermore left in the RAIN AND SNOW! I cannot begin to describe my displeasure with this site. Not to mention the absolute disappointment I got when I found my product crushed and in a thin plastic bag only to open it and find the equivalent of a wrongly sized toy hat made with the least bit of effort so that it bears no resemblance to the intended product! I hate to be one of those people, but if this is how they treat their customers and if half the reviews on this site are accurate, the only plausible explanation for the matching amount of 5 star reviews is that they fake them and send them out under bullshit names and addresses. There is now way in hell that I and hundreds of others had such a horrible time with these people and somehow, at the same time, an equal amount have had the best experience they could have had with them! This site and company are a scam and cannot be trusted. Do not allow yourselves to be swindled by them. Do not buy into the positive reviews. There is no more to say.
I received my order’s in a timely manner and both hats are very nice and and exactly how the store presents them…. Quality hats for a very reasonable price…. I have already placed another order and can’t wait to get it…. Extremely satisfied with HatsFashion….
don't buy anything from these fraudsters, they sent me the wrong item, it wasn't the one I ordered. yet they are not going to replace me or send out the product that I ordered. all they offer as compensation is 5 dollars of the 70 I paid.
Not what I expected, the band is not the same. And I didn’t expect to adjust the size by tying the strings.
I like the color and style of my hat! Moreover, I enjoyed the 20% discount!
Hard to find sizes in a wide variety of products
Would have liked to talk to a customer service person. Could have texted but I would have talked to a real person
1. The order page was very difficult to us. I was ordering one each of 4 different caps. It kept changing the order quantity. It also kept changing the cap size. At my hat size being 59cm my hat size is large- it kept changing my size to"s". In addition I sent an email to ask a question regarding this problem- My response was "You can be sure the correct size will be sent". I expected a response regarding the difficulties I experienced- no such response. In addition I see numerous pictures of caps (newsboys, Apple Jacks, etc. whereas the person in the photo is also wearing a matching scarf around their neck. Is there a place where the scarfs can be purchased?
Simple and easy to navigate and select products and styles
I ordered a cowboy hat from this company what I received was utterly disgusting, cheap felt was used it looked nothing like I ordered it was supposed to have a genuine silk lining but didn’t, they offered me a $5 dollar refund this hat cost me £85.00. To send it back would have cost more than it’s worth so please don’t be scammed by this company
Avoid this company scam!!! Placed order early December still not received, asked for tracking number they sent random number that came through in Chinese, asked them to provide English, replied they on vacation, now they saying due to bad weather it's delayed, asked for refund getting no where!!
I bought 2 hats Very disappointed with them both. Both looking cheap and nasty.Both had ribbon draw strings for adjustment to fit my head.I know they didn’t cost much. But they looked nothing like advertisement. Thought they were from the USA but was from China. No tags on either hats. Asked for a refund they said I could keep the hats and they would send a $10 partial refund. Or if I returned them I was to expect high postage costs. I am not a very happy customer,and will never buy from them again.
Was looking for a black Fedora. Dr. Jones style. Found it quite fast. The order was placed, and effectuated Quick. Thumbs up 🙂.
Dislike- After I purchased 2 of the peaky mens hats- I received a notice that I could purchase another because I was a good customer. I choose a grey peaky hat. However I was now being charged shipping cost. Turns out I was laying the same amount per hat as I had previously been charged. The was not a deal or incentive to purchase another. Disappointed. The was the coupon I received: As promised your coupon is: THANKYOU30 Thank you again, Gemma Customer Service
Tiendahat3.0
Harrington & Co. Hatters4.8
Fullhousehats
Tumahy
Simisienna
napogloves.com
Rakuten
Onis London共 385 条符合条件的评价
