I wanted to let you know that since using HiStrips' nasal strips and the wrist alarm (over a week now), my sleep quality has significantly improved. Sleep quality is a metric I’ve been tracking for years using the Oura Ring, and there is a noticeable point in my data when I started to use the nasal strips (for the better). So thanks :)
To be honest, I tried several other nasal strips, and your version is by far the best. Literally, day and night in terms of product function (immediate and consistent performance) and skin preservation.
I highly recommend your nasal strips for improving sleep quality!
HiStrips 回复2026-07-28
Hi there,
非常感谢您的精彩评价！😊
很高兴听到我们的鼻贴和Onyx腕式闹钟都对您的睡眠产生了积极影响。尤其令人欣慰的是，您一直在用Oura Ring追踪睡眠，并且在使用我们的产品后注意到明显的改善。
我们也很高兴听到我们的鼻贴在您尝试过的其他产品中脱颖而出。知道它们既可靠又温和不刺激皮肤，对我们意义重大，因为这正是我们追求的目标。
再次感谢您抽出时间分享您的体验并推荐HiStrips。您的反馈对我们团队意义重大，我们很荣幸能成为帮助您获得更好睡眠的一小部分。
祝您拥有更多宁静的夜晚！💙
The product does not work.
I bought it and tried it. They say you can return and get you money back. But thats only the partial truth. You have to pay for the return yourself. So at the end it’s not even worth returning. So you’re stuck with a falsely advertised product that only tells time or you pay to return the product so that you get some money back. All those “positive reviews” are most likely their own employees trying to increase their sales. It’s lose lose situation for the customer. And a win win situation for the company because their sales go up regardless of wether the customer is happy or not.
I had purchased the onyx vibration watch and found setting it up very simple. The vibration works and is effective in waking me up. However, I found that the band unclips easily , and after less than 2 weeks lost my new watch ! I was so dissapointed so decided to write to Histrips with a suggestion to improve the band security.
I heard back from Felix at Histrips soon after and was truly impressed by the customer service I received from him.
He explained that they are in fact looking at the band security issue for the next production and offered me a partial refund. I had mentioned I would be keen to repurchase in the future and he offered me a 30% discount code with free shipping. I found him to be extremely customer focused and professional and would not hesitate to recommend Histrips as the product works, but also, the company actually looks after it’s customers when things go wrong.
HiStrips 回复2026-07-27
Hi Frances,
非常感谢您抽出时间分享您的体验，也感谢您的用心评价。
我们很高兴听到Onyx vibration watch在唤醒您方面很有效，而且您觉得设置起来很方便。同时，对于您因为表带卡扣脱落而丢失手表，我们深表歉意。我们完全理解这一定让您非常失望。
我们也想感谢您让我们注意到了表带安全性问题。像您这样的反馈对我们来说非常有价值，我们已经在着手改进未来生产批次中的表带设计，使其更加牢固。
您对我们Felix提供的支持感到满意，这对我们意义重大。提供最好的客户服务是我们的首要任务之一，我们很高兴能够为您提供有效的解决方案。
再次感谢您的美言、推荐，以及给予我们弥补的机会。我们非常感激您的支持，期待未来能再次为您服务。
此致，
I ordered one of the Onyx watches and although I haven’t gotten it yet this is a great company. They communicate very well and are very helpful and I can’t wait until my order arrives!
Had a slight problem with the delivery so I reached out to the support. They replied very quickly and solved the problem immediately and gave me a discount for my next order. Absolutely an amazing support. Besides this, the watch looks amazing. It's comfortable and has a nice asthethic to it. I'll wear it outside too. The watch was simple to understand, no instructions needed. It works as intended too, though you shouldn't 100% rely on this watch if you haven't slept enough. That's not what its purpose is. So don't go attacking the brand for it. Overall, I am very pleased with this product!
Order taking some time.
I was wondering on my order status of 109652.
***EDIT***
Received support email from HiStrips. They are backlogged with orders, so it will take some time. Wished they communicated this earlier.
The Onyx device works as intended and I'm able to remove my iPhone alarms for good.
HiStrips 回复2026-07-21
Hi Tommy,
看到您的评价我们很抱歉，也完全理解您的担忧。
我们刚刚已通过邮件向您发送了订单的最新进展。您的包裹已经发出，目前正在运输途中。
希望您能查看我们的邮件，如果有任何问题，直接回复即可。我们随时乐意为您提供帮助。
i did not receive my order, i complain and no email. i am waiting for refund! Updated: They did contact me and refund me and I get to keep the strip, but I miss the delivery that took more than 10 days and i am at my race without them. so hope they fix their delivery.
HiStrips 回复2026-07-22
Hi Pat,
感谢您更新评价。
我们非常抱歉您的订单未能在比赛前及时送达。我们理解这一定让您非常失望，尤其是在时间如此重要的情况下。
我们很高兴能够通过处理您的退款并让您在鼻贴送达后保留产品来解决这个问题。我们也感谢您对配送时间框架的诚实反馈。
您的意见已分享给我们的团队，我们正在不断改进配送体验，以更好地符合顾客的期望。
再次感谢您的耐心和理解，祝您一切顺利。
I’ve always been an incredibly heavy sleeper. For years, traditional alarm clocks managed to wake up everyone around me… except me. Since I work two jobs and my schedule can be pretty crazy, oversleeping wasn’t just frustrating—it was becoming a real problem.
That’s exactly why this bracelet has been such a game changer for me. The vibration is strong enough to wake me up reliably without disturbing anyone else, and it has genuinely made my mornings less stressful and helped me stay on top of my schedule. I also wake up in a much more peaceful and natural way, and I actually feel more energetic. Honestly, I didn’t expect such a simple idea to have such a big impact on my daily life. Another thing I loved about the product, which I only noticed when it arrived, is that completely works on one button and doesn’t need any connection at all, which also really helps me keep my phone outside the room.
Then came the unfortunate part. On one of my days off, I wasn’t wearing the bracelet and left it on the living room table. When the alarm started vibrating, my cat decided it was the most interesting toy she’d ever seen. By the time I found it, the silicone band had been completely destroyed! Thankfully, the electronic module survived.
I reached out to customer support hoping there might be a solution, and this is where I really have to give credit to Ryan who was absolutely amazing. I honestly don’t think I’ve ever seen anyone reply to an email in minutes, especially customer support, and make the whole process look so easy. He responded incredibly quickly, understood the situation straight away, and resolved everything without any hassle. Throughout the whole process, he was friendly, professional, and genuinely cared about helping me. Customer service like this is rare these days—I would honestly give him 25 stars if I could.
So not only do I love the product because it has genuinely improved my daily routine, but I also came away incredibly impressed by the company behind it. Great product, outstanding customer support, and a special thank you to Ryan for turning an unfortunate accident into such a positive experience. I couldn’t recommend it more.
HiStrips 回复2026-07-20
Hi there,
非常感谢您抽出时间写下如此精彩的评价。
听到 Onyx Band 帮助您管理繁忙的日程，并为您的日常生活带来如此积极的改变，我们深感荣幸。像您这样的故事正是我们创造这款产品的初衷，知道它能帮助您在不打扰身边人的情况下醒来，这对我们意义非凡。
我们也对您的猫把腕带当成新玩具感到抱歉！😄 虽然这是个意外的插曲，但很高兴我们能帮您妥善解决了问题。
特别感谢您对 Ryan 的赞美之词。我们一定会把您的反馈转达给他，他得知自己留下了如此积极的影响一定会非常开心。提供快速、友好且有帮助的支持是我们团队真正追求的目标，您的认可对我们整个团队来说意义重大。
再次感谢您的信任、支持与推荐。我们非常感激您成为 HiStrips 社区的一员，如果您有任何需要，我们随时为您服务。
祝您两份工作都顺顺利利，拥有更多无忧无虑的早晨！
For me its nice because im a verry light sleeper, espacialy close to morning. I still need to find out if it works when im in deep sleep, so for monday´s i´m still gonna use back-up alarm from cellphone just in case.
HiStrips 回复2026-07-20
Hi Kristoph,
非常感谢您抽出时间分享您的体验并留下评价！
很高兴听到 Onyx Band 对作为轻睡眠者的您很有效。这正是我们许多顾客的使用体验。
在继续建立对腕带的信心期间，周一使用备用闹钟也是个很棒的主意。许多用户发现，同时使用全部3个闹钟、间隔约10–15分钟，有助于提高可靠性，尤其是在适应期。
再次感谢您的支持与真诚反馈。我们非常感激，也希望 Onyx Band 能继续为您带来良好的使用体验！
HiStrips has made a real difference for me over time. There are plenty of sleep and exercise hacks online, but as someone who has lived with a deviated septum my whole life, I noticed an immediate improvement in both my training and sleep. They have helped me tremendously during marathons and on nights when I struggled to sleep. I cannot recommend them enough.
HiStrips 回复2026-07-20
Hi Markos,
非常感谢您抽出时间分享您的体验，也感谢您的精彩评价！
我们非常高兴听到HiStrips在您的睡眠和训练中带来了如此明显的改善。得知我们的鼻贴帮助您在马拉松比赛中表现更好，并在鼻中隔偏曲的情况下提供了更好的休息，这对我们来说意义重大。
您的反馈对我们的团队来说是极大的鼓舞，我们很感激您选择与他人分享您的体验。再次感谢您的支持和推荐，祝您训练继续取得成功，拥有更多宁静的夜晚！
Hi Sarah,
非常抱歉听到您的经历，对于由此给您带来的困扰，我们真诚道歉。
我们每天都会监控和回复邮件，所以非常想了解您 case 中发生了什么，以及为什么您没有收到回复。
请放心，我们在这里帮助您解决这个问题，并查明您订单的具体情况。我们已请求您的相关信息。
能否请您提供订单号和下单时使用的邮箱地址？一旦收到这些信息，我们会立即调查您的 case 并与您一起找到最佳解决方案。
感谢您给我们弥补的机会，期待您的回复。
FitSleeps
smooche
Onyxwake
Dore & Rose
Vespire
Scandigum
Hears
Intake Breathing