Home Reserve

We appreciate you taking the time to share your feedback. If the fabric fit, cushion comfort, or any other aspect of your furniture isn't what you expected, we'd encourage you to reach out to our team at [email protected]. We'd be happy to learn more about your experience and see how we can help.

Thank you so much for sharing this incredible review! We love hearing that your sectional has been part of your home for 15 years and that you were able to refresh it with new covers instead of replacing the whole sofa. It means so much to know our team could still help with your original order information and make the process easy after all these years!

Thank you so much for the wonderful review! We're thrilled to hear your Home Reserve furniture was easy to assemble on your own and that you're enjoying both the comfort and the look of it. We truly appreciate you choosing Home Reserve and hope you enjoy your furniture for many years to come!

Thank you so much for sharing this! We’re so glad our team has been able to help quickly whenever replacement parts are needed. Life definitely happens, and it means so much to know that our replaceable-parts design has made it easy to keep your couch in great shape over time!

Thank you so much for sharing this! We’re so glad our team was able to find your original order and make the replacement parts process simple for you. Being able to keep your furniture going strong over the years is exactly what we love about our replaceable-parts design!

Thank you so much for giving our No-Risk Trial a try! We’re sorry it wasn’t the right fit for you at this time, but we’re so glad to hear the return process was easy and quick. We’d be happy to help whenever the timing is right to take another look in the future!

Thank you so much for sharing this! We’re thrilled to hear your Ali sectional has been such a great fit for your home over the years, especially with a large dog and a busy household. It’s wonderful to know the new pieces matched perfectly after your move, and we’re so glad our team could help with the return and getting the Deep Seat piece ordered for you. We truly appreciate your recommendation and are so happy your Home Reserve has continued to grow with you!

Thank you so much for sharing this! We’re thrilled to hear the sofa exceeded your expectations and that it’s been comfortable, well-built, and a great fit for your home!

Thank you so much for sharing this! We’re so glad our team was able to help get the missing panels to you quickly and that the instructions made finishing the sectional smooth. After 30 years of trying to make that space work, it means so much to hear that your Home Reserve sectional is the perfect fit and that the room looks the best it ever has!

Thank you so much for sharing this! We’re sorry the test chair wasn’t the right fit, but we’re so glad to hear our customer service team still made the return experience a pleasant one. We truly appreciate you giving Home Reserve a try!

Thank you so much for sharing this feedback. We’re sorry to hear the process took longer than you felt it should and we truly appreciate you working with us! Our customer support team was glad to be able to step in and help get everything sorted for you. We know that older styles can create confusion and we appreciate your patience every step of the way as we made sure that we got you exactly what you needed!

Thank you so much for sharing such thoughtful feedback. We completely understand that a sectional is a big purchase and an important decision, and we’re sorry our communication did not always feel as timely as you needed it to be. We’re really glad to hear that when you were able to connect with our team, the responses were helpful and informative, but we also understand how waiting for answers can make the process feel more stressful than it should. We truly appreciate you choosing Home Reserve and sharing where we can improve, and we hope you absolutely love your sectional once it arrives.

Thank you so much for your thoughtful review and feedback! We're glad to hear you're enjoying your new furniture. We know assembly can take a little time, especially for larger configurations, and we appreciate you sticking with it!

Thank you so much! We’re so happy to hear your couch is comfortable, easy to assemble, and fits your family’s space just right. We’re also thrilled our customer service team could be helpful along the way — we truly appreciate you sharing this!

Thank you so much for sharing this! We love that the test piece helped win your husband over and even better that it was comfortable enough for great naps once everything came together. We’re so happy you found us, and it means so much to hear that you’re already adding on and making your setup even bigger. We truly appreciate you choosing Home Reserve!

Thank you so much for sharing your feedback. We’re sorry to hear the cover has been tricky to get on smoothly, and we completely understand how frustrating dog hair and stains can be. Our customer support team will be reaching out by email to help with the cover fit and share washing instructions so you can feel confident caring for your fabric. We appreciate the chance to help!

Thank you so much! We’re so happy to hear you’re loving your living room set and that the replacement pillows and covers have worked well for you. We truly appreciate your kind words about our customer service!

Thank you so much for sharing this! We’re thrilled to hear that everything from the packaging to the assembly, fabric, comfort, and final look has been such a great fit for your home. We truly appreciate you choosing Home Reserve and taking the time to leave such a kind review!

Thank you so much! We’re so glad to hear our team has been responsive and helpful whenever you’ve needed us. We truly appreciate you sharing your experience!

Thank you so much for sharing your feedback! We’re glad to hear you enjoyed the new replacement fabric and cushions, though we’re sorry there was some confusion about what was included! Our customer support team will be reaching out directly so we can review the details together, make sure everything lines up correctly, and get things straightened out. We appreciate the chance to take a closer look and help resolve this for you.