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家居与园艺

Home Reserve

100 条评价

4.6100 条评价
写评价

关于 Home Reserve

数据更新
网站
homereserve.com
分类
家居与园艺
所在地
United States · Fort Wayne
状态
待认证
近 12 个月
100 条评价
差评回复率
80%(4/5 条)
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Home Reserve靠谱吗?

Home Reserve(homereserve.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 100 条用户评价,属于家居与园艺分类,口碑优秀。好评高度一致,90% 的评价为 4 星及以上;商家回复了 80% 的差评。数据最后更新于 2026-08-10。

用户怎么说

M
Mary · 写过 3 条评价 · 已认证 · 体验于 2026-05-26 ·

我们正在考虑建造一个小型的 HomeReserve…

我们正在考虑设立一个小型的 HomeReserve。 我们订购了几种面料样品 - 它们真的很漂亮! 我们最终暂时坚持使用我们的真皮沙发,从未进行过单件试用,但当我们决定放弃这款沙发时,我们将来肯定会再次考虑它们。

Home Reserve 回复2026-07-01

Thank you so much for considering Home Reserve! We’re so glad you loved the fabric samples, even if the timing wasn’t quite right for a new sectional just yet. We’d be happy to help whenever you’re ready to take another look in the future!

J
Joan Walters · 写过 2 条评价 · 已认证 · 体验于 2026-05-28 ·

客户服务非常好

客户服务非常好,产品很棒!

Home Reserve 回复2026-06-29

Thank you so much! We’re thrilled to hear you had such a great experience with both our team and the furniture. We truly appreciate you choosing Home Reserve!

S
Sara Culbreath · 写过 1 条评价 · 已认证 · 体验于 2026-05-01 ·

沙发非常适合我的空间

沙发非常适合我的空间,而且很容易组装。我们缺少沙发的一部分,客户服务人员立即给我们送来了

Home Reserve 回复2026-06-26

Thank you so much for your wonderful review! We're thrilled to hear your sofa is a perfect fit for your space and that assembly went smoothly overall. We're also glad our customer support team was able to get your missing part to you quickly so you could finish putting everything together. We truly appreciate your support and hope you enjoy your Home Reserve furniture for many years to come!

G
Gennifer Baston · 写过 6 条评价 · 已认证 · 体验于 2026-05-29 ·

很多加起来价格...

大量组装的价格应该较低,因为您必须在沙发本身上进行打磨和将每块部件组装在织物顶部之间,这些工作非常贴合,让您感觉要把它撕破。我将来肯定会考虑其他事情。基本上我花的 1800 美元的厚胶合板根本不值全新的价格标签,我可以以这个价格购买一些预组装的东西,并且将来也会这样做。

Home Reserve 回复2026-06-29

furniture is designed to ship flat-packed and be assembled at home, but we understand that the assembly amd fabric can feel like a lot of work, especially when expectations don’t match the experience. The snug fabric fit is intentional so the finished piece has a clean, tailored look once assembled, but it should never feel so difficult that it takes away from the excitement of the new furniture. We really appreciate you sharing this feedback, and we’re sorry this left you feeling disappointed in the value of your purchase.

T
TARA OLIVERO · 写过 2 条评价 · 已认证 · 体验于 2026-05-26 ·

详细说明和轻松组装!

沙发很容易组装,因为说明非常详细。我喜欢我选择的面料——它非常舒适,而且沙发(组合式)正是我想要的。过去两周我每天都使用它并且喜欢它。我也很感谢客户服务团队在我购买之前回复我,当我对尺寸有疑问时(我担心盒子是否适合我的楼梯,他们给我的答案既准确又令人安慰)。我与 Home Reserve 交谈过的每个人都非常乐于助人且友善!

Home Reserve 回复2026-06-24

Thank you so much for this thoughtful review! We’re thrilled to hear your sectional was easy to assemble, that you love your fabric choice, and that it’s already become part of your everyday routine. We’re also so glad our team could help answer your questions before ordering ( making sure your boxes would fit smoothly is important) and it means a lot to hear you felt supported along the way!

R
Robin Ramon · 写过 1 条评价 · 已认证 · 体验于 2026-02-20 ·

易于遵循组装说明...

组装剖面时易于遵循的说明

Home Reserve 回复2026-06-24

Thank you so much! We’re so glad the directions were easy to follow and that assembly went smoothly. We hope you love your new sectional!

M
Michael J Sennit · 写过 1 条评价 · 已认证 · 体验于 2026-05-25 ·

小户型的沙发

优质的客户服务和产品制作精良。 组装完成后,它非常坚固且舒适。面料厚实,做工精良。在太空中看起来很棒。

Home Reserve 回复2026-06-24

Thank you so much for your kind words! We’re so glad to hear your furniture feels sturdy and comfortable, and that the fabric looks great in your space. We truly appreciate you choosing Home Reserve!

c
customer · 写过 3 条评价 · 已认证 · 体验于 2026-05-26 ·

我们的一件组合件中的木材......

我们的一个组合件中的木材破裂了,我们通过保修订购了更换件。这是一个非常轻松的过程,我们很快就收到了替换品。我们对我们的产品和你们的客户服务非常满意。

Home Reserve 回复2026-06-24

Thank you so much for sharing this! We’re sorry one of the wood pieces broke, but we’re so glad the warranty process was simple and that your replacement arrived quickly. It means a lot to hear you’re happy with both your furniture and the care from our team!

G
Gina R · 写过 4 条评价 · 已认证 · 体验于 2026-03-19 ·

流程顺利

该网站让您可以轻松决定风格和适合的单位。总体而言,选择我们的家具的体验非常好。

Home Reserve 回复2026-06-25

Thank you so much for sharing this! We’re so glad to hear the website made it easy to find the right style and pieces for your space. We hope you love your new furniture for years to come!

H
Heather Kozlosky · 写过 2 条评价 · 已认证 · 体验于 2026-05-19 ·

很棒的客户服务

很棒的客户服务。非常友善和乐于助人的人。他们不仅可以帮助您选择正确的面料、更换损坏的部件并推荐替代选项。谢谢大家!!

Home Reserve 回复2026-06-23

Thank you so much for your kind words! We’re so glad our team could help with fabric choices, replacement parts, and alternative options along the way. It means a lot to know you felt well taken care of, and we truly appreciate you choosing Home Reserve!

D
Diane Litts · 写过 2 条评价 · 已认证 · 体验于 2026-05-20 ·

主场预订,赢取胜利!

客户服务团队很棒! 我开始尝试一个深层单元,发现它不太适合我。 我的服务代表安排了一次真正无忧无虑的退货,提供了标准深度装置的试用,并很快将该装置交给了我。 这是完美的。 组装非常简单。 我是一个患有关节炎的“小老太婆”,一个人生活,我一个人可以一次完成组装。 我很高兴知道我的新家具是在美国制造的,而且经久耐用……易于维护、易于修理(如果我需要这样做),如果心情好的话,可以轻松地用新家具刷新。

Home Reserve 回复2026-06-22

Thank you so much for this wonderful review! We’re so glad our team could help you find the right fit with the standard depth unit and make the trial process feel easy and supportive. Hearing that assembly was manageable on your own means so much, and we love that you’re enjoying furniture that is made in the USA, built to last, and easy to care for over time.

M
Mike Campanale · 写过 1 条评价 · 已认证 · 体验于 2026-05-20 ·

我会让这个简短而甜蜜

我会让这个简短而甜蜜。我对这家公司以及我刚刚从他们那里购买的优质产品怀有最高的敬意。质量是显而易见的,但如果不舒服那也没关系。这就是我存在的一个问题。当我在沙发上放松,双腿伸到脚凳上时,我不可避免地睡着了。附:我的狗也喜欢它。

Home Reserve 回复2026-06-22

Thank you so much for this wonderful review! We’re thrilled to hear you’re loving the quality and comfort of your new furniture, even if it’s making it a little too easy to fall asleep. We’re also very glad your dog approves, because we know that’s an important vote!

J
JENNIFER · 写过 1 条评价 · 已认证 · 体验于 2026-04-05 ·

非常热情并且回复很快!

Home Reserve 回复2026-06-19

Thank you so much for your kind words! We’re so glad our team was able to respond quickly and take good care of you. We truly appreciate you choosing Home Reserve!

M
Michael Meadowcroft · 写过 1 条评价 · 已认证 · 体验于 2026-05-13 ·

好看,就是不太舒服

我的组合沙发组装时间看起来很长,大概需要8个小时左右。在组装过程中和后来将物品存放时,我都遇到了很多碎片。我希望每个木件的两面都经过打磨。我喜欢截面的风格以及面料的纹理和颜色。座垫对我来说无论坐多久都不舒服。 我希望随着时间的推移,坐垫会感觉更好。我喜欢垫子下面的储物格。

Home Reserve 回复2026-06-19

Thank you so much for sharing your experience. We’re glad to hear you like the style, fabric, and storage, but we’re sorry assembly was more difficult than expected and that you dealt with splinters. We appreciate your feedback about the wood pieces and will be sure to share it with our team. Our seat cushions are designed to start firmer and soften with use, and we hope they become more comfortable for you over time. Thank you again for choosing Home Reserve and for giving us such helpful feedback.

P
Patricia Rocca · 写过 1 条评价 · 已认证 · 体验于 2026-05-22 ·

您的产品正如承诺的那样

你们的产品正如所承诺的那样。我喜欢我选择的颜色。它坚固但舒适。绝对适合宠物和儿童。

Home Reserve 回复2026-06-19

Thank you so much for sharing this! We’re so glad to hear your furniture has lived up to what you expected and that you’re loving the color you chose. It’s wonderful to know it’s been firm, comfortable, and a good fit for life with pets and kids!

J
Joan Stanton · 写过 1 条评价 · 已认证 · 体验于 2026-05-20 ·

我从未收到过第二份订单...

我从未收到过第二份样品订单。

Home Reserve 回复2026-06-19

We’re so sorry to hear that! It looks like we only received one order for swatches. We’ll be reaching out to you by email so we can take a closer look and help get this sorted out.

K
Kayleigh · 写过 1 条评价 · 已认证 · 体验于 2026-05-13 ·

我们喜欢沙发

我们喜欢沙发!它非常容易清洁,并且可以选择清洗所有东西,非常适合我们有孩子和狗的家庭。

Home Reserve 回复2026-06-17

We’re so happy to hear you’re loving your couch and that the washable covers have been such a good fit for your family. Kids, a dog, and everyday life are exactly why we love easy-to-clean furniture and we hope you enjoy it for many years to come!

L
Linda Mccoskey · 写过 3 条评价 · 已认证 · 体验于 2026-05-13 ·

非常舒适且存储空间大

非常舒适且存储空间大!我们喜欢我们的部门!有几个盒子缺少零件,但客户服务人员立即将它们发出,以便我们可以完成分段组装。我喜欢这种面料——非常耐用且易于擦拭干净。我们的狗也给它五颗星!

Home Reserve 回复2026-06-17

Thank you so much for sharing this! We’re so happy to hear you’re loving the comfort, storage, and durable fabric and we’re especially glad it has earned your dog’s five-star approval too! We’re sorry a few boxes were missing parts, but we’re glad our team was able to get those sent out quickly so you could finish assembling and start enjoying your sectional.

S
Susan W. · 写过 1 条评价 · 已认证 · 体验于 2026-05-19 ·

公司和员工自始至终都非常出色

公司和员工都非常出色。客户服务和沟通的便利性非常出色。遗憾的是,无臂试用件无法满足我的需求,但这没关系。人力资源部竭尽全力确保我拥有做出明智决定所需的一切。

Home Reserve 回复2026-06-16

Thank you so much for your thoughtful words! While we’re sorry the armless trial piece wasn’t the right fit for your needs, we’re so glad the trial helped you make a confident decision. We truly appreciate you giving Home Reserve a try and for recognizing the care our team puts into helping along the way.

K
Kelly Blasy · 写过 1 条评价 · 已认证 · 体验于 2026-05-19 ·

面料略有差异

喜欢一切,除了我们在样品后订购了其余的衣服后,面料略有不同。 这是可以理解的,但不幸的是我们现在有两个不完全匹配的部分。

Home Reserve 回复2026-06-16

Thank you so much for sharing this. We’re really glad to hear you love everything overall, but we’re sorry to hear that the fabric on the newer pieces isn’t matching the No Risk Trial piece. We’ll be reaching out by email so we can take a closer look and help from there.