Discover your dream vacation with Indogusto FZE LLC, a global tour company crafting unforgettable journeys since 2015. Though based in Singapore, India and Dubai, we design customized holiday packages for travelers worldwide. Our experienced travel experts use their extensive knowledge to tailor unique experiences to your interests and budget, ensuring a vacation that's perfectly you. Let Indogusto transform your travel dreams into reality.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated tour managers and local guides for their exceptional helpfulness, making complex international trips feel completely seamless, stress-free, and well-organized. Travelers also love the beautifully designed itineraries, stunning locations, and the peace of mind provided by dependable transportation services.
However, some people mentioned that certain accommodations were situated far outside the main city areas, meaning guests had to rely on public transit. A few visitors also pointed out occasional scheduling hiccups, minor logistical difficulties at busy transport hubs, or unexpected adjustments to the originally planned route.
Great experience. Very good and helpful service around the clock. I will plan again with IndoGusto in a couple of years for my next trip
IndoGusto FZE LLC 回复2026-05-26
Dear Nancy,
Thank you very much for your kind words and wonderful feedback.
We are delighted to hear that you had a great experience with IndoGusto and that our team’s support and service throughout your journey met your expectations. Providing helpful assistance around the clock is something we truly take pride in.
It means a lot to know that you would like to plan another trip with us in the future. We will be more than happy to help you create another memorable travel experience when the time comes.
Looking forward to welcoming you again in a couple of years.
Warm regards,
Team IndoGusto
This was not at all what I was expecting. To me, a tour means that you are staying and travelling with a group of people, with the same guide each day.
Instead, this company acted like a broker, booking hotels, the train, and different day trips that could have been easily booked through Get Your Guide or Klook. We usually had to take transit to get to the meeting point, which sometimes took close to an hour. The initial hotels that they booked for us were not with the brand that they had originally told us, and had horrible ratings; they did eventually change them.
Hotel information was given only 2 weeks before the start of the tour, and day tour information was given the night before. For a planner like me, I found this very frustrating. The day trips were fairly good, but they were not always as described, and more than once we had to come up with additional (cash) costs on the bus.
I will say the agent (whoever they were) was quickly responsive to WhatsApp messages.
IndoGusto FZE LLC 回复2026-04-29
Dear Anne,
Thank you for sharing your feedback with us.
We would like to clarify that your booking was made under a 50% discounted tour offer. Such discounted tours may have certain elements adjusted or streamlined to provide better overall value to travelers. This particular itinerary was not advertised as a single-group exclusive tour. As outlined in the booking details, the arrangement included meeting at a common point along with a tour manager.
Additionally, all final tour-related information is shared one day prior to departure. This is done intentionally to avoid last-minute operational changes and to ensure that all details provided are accurate and do not create confusion during the trip.
That said, we sincerely acknowledge your experience and take your feedback in good faith. Your comments are valuable, and we will certainly work toward enhancing our service delivery going forward.
We would also like to clarify that we are not a broker. To ensure the tour operates smoothly, a minimum number of participants is required. With only two bookings, it is not feasible to run the trip independently, which is why we combine guests from different bookings, including independent travelers, to meet the required group size.
We appreciate your understanding and hope to serve you better in the future.
Kind regards,
Team IndoGusto
IndoGusto made sure that transport was organised at all times both from the airport and to the tours. The train was also booked from Seoul to Busan return with the times and seat number. The hotels booked were good and in Nice areas. They also gave you enough time to explore on your own
IndoGusto FZE LLC 回复2026-04-29
Dear Susan,
Thank you for your wonderful feedback.
We’re glad to hear that you had a smooth and enjoyable experience with IndoGusto. It’s great to know that the transport arrangements, including your airport transfers and train journey between Seoul and Busan, met your expectations and were well-coordinated.
We’re also pleased that you appreciated the hotel selections and their locations, as well as the balance in the itinerary that allowed you time to explore on your own.
Your feedback truly means a lot to us, and we look forward to assisting you with your future travels.
Warm regards,
Team IndoGusto
I had Joe as my tour manager for Exploring Croatia tour. He was very much on top of things gave me a call the first day to let me know how things were going to work and then I got daily itinerary as to which tour I was going on where to meet had taxis to pick me up. My only change I like to see is that ingusto send I’m the information 48 hours in advance instead of 24. I am a planner. I do understand as he was able to make changes due to weather. All the accommodations were great and in good locations. Jupiter Lux room was fine for a solo small. Had everything I needed and a great location in Split.
IndoGusto FZE LLC 回复2026-04-29
Dear Debe,
Thank you for sharing your detailed feedback with us.
We’re delighted to hear that you had a positive experience on your Exploring Croatia tour and that Joe was able to support you effectively throughout the trip. Ensuring clear communication, daily guidance, and smooth coordination of transfers is something we place great importance on, so it’s encouraging to know this was reflected in your experience.
We also appreciate your comments regarding the accommodations, particularly your stay in Split. It’s great to know the location and overall comfort met your expectations.
Thank you as well for your constructive suggestion about receiving information 48 hours in advance. We completely understand the perspective of travelers who prefer to plan ahead. At the same time, as you rightly noted, sharing final details closer to departure allows us to adapt to real-time factors such as weather or operational changes and ensure the most accurate and smooth experience during the trip. That said, your feedback is valuable, and we will certainly take it into consideration as we continue to improve our processes.
We truly appreciate your trust in IndoGusto and hope to welcome you on another journey soon.
Warm regards,
Team IndoGusto
The experience was awesome. Joe was attentive and always answered our texts in real time. I give him 10 stars if it is allowed. I will be making future visits to Japan and South Korea and will contact Joe to help me make those reservations for 10 or more people. In the excursions Pedro and Cesar were excellent tour guides.
IndoGusto FZE LLC 回复2026-04-29
Dear Martin,
Thank you for your fantastic feedback.
We’re truly pleased to hear that you had such an enjoyable experience and that Joe was able to support you attentively throughout your journey. Real-time communication and proactive assistance are key aspects of our service, so it’s great to know this made a positive difference to your trip.
We also appreciate your kind words about Pedro and Cesar—it's always encouraging to hear that our local guides helped enhance your excursion experiences.
It’s wonderful to know that you’re already considering future trips to Japan and South Korea with a larger group. We would be delighted to assist you again and ensure the same level of service for your upcoming travels.
Thank you once again for your trust in IndoGusto.
Warm regards,
Team IndoGusto
Our trip to Spain, Portugal and Morocco was fantastic! Everything was planned out well and our online guide was easy to communicate with, helpful, and flexible. Our local guides were amazing. We really enjoyed every day of this tour. The hotels were comfortable and travel was mostly comfortable too. We had top notch experiences!
Joe was very helpful and supportive thru the whole trip.
We did have some glitches and some questionable scheduling but overall we were satisfied. The company needs to find a better way to get refunds to their customers as we waited 6 months and a lot of back and forth before we got our agreed upon refund.
We hadnt fully comprehended that this wasnt a tour per se but more a travel agency organising transfers and day trips etc. That being said we had a fantastic trip. Actual trip varied a little from the itinerary we had booked, mostly due to travelling in winter. The agent was helpful and arranged uber etc for us. Excellent accommodation options often upgrading along the way, the favourite being a traditional home in Takayama. Took all the stress out of pla ning the trip ourselves
Combined two Indogusto tours and both were amazing
Took Indogusto two tours one was crown of Europe tour and other was Croatia tour. We family of four had best time. Best part they have personal tour manager which help you in every possible manner to make your tour go perfectly. Guides were amazing and I had best time with my family on tour. We went from London to Paris and then to Zurich and then to Rome. It was amazing. Post that we added Croatia where we’re we went from Zagreb to split to Koracula to Dubrovnik. Overall Indogusto been a best travel company for my family and I will be using them for all our future tours.
Indogusto created a customised tour us in our budget
Indogusto created a customised tour for us , for Thailand then to vietnam then cambodia and then to bali , they were able to customise it and offer nice and pleasent experience .
Indogusto recommended us cheddar George in Wales . It was an outstanding experience and a beautiful drive through a scenic route leading us to beautiful caves, a once in a lifetime experience.
Recently had the pleasure to use IndoGusto's services and I must say everything, from planning to execution, was very well organized. Will definitely recommend them to my friends and gonna use their services again in future.
We booked customised winter trip to Georgia and it remained unforgettable experience right from booking right hotels, English speaking driver, vegetarian hotels to magical Skii resorts. Everything was perfectly planned and managed
We found indogusto while we were searching for a group holiday in Europe. Indogusto offered a nice blend of experience and everything was included at a good price point. For family of 8 indogusto offered good discount and Joe was amazing in handling as a tour manager for us. We went from France to Switzerland and Spain and slightly customised our trip and it was amazingly handled by IndoGusto. Indogusto is a hidden gem I do believe their ability to customise our trip , adabpt to our request and offer good discount been an overwhelming experience. I will be choosing indogusto for all our coming up trips.
The mix of being on our own, but having Joe book daily tours and be available to help us with any glitches worked well for us. It was a unique alternative to a week long group tour.
I ve always preferred using indogusto for my travel , as all my travelling plans are made by them I go stress free and they have a very helpful team who guides us whenever required .
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