Discover your dream vacation with Indogusto FZE LLC, a global tour company crafting unforgettable journeys since 2015. Though based in Singapore, India and Dubai, we design customized holiday packages for travelers worldwide. Our experienced travel experts use their extensive knowledge to tailor unique experiences to your interests and budget, ensuring a vacation that's perfectly you. Let Indogusto transform your travel dreams into reality.
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Is IndoGusto FZE LLC legit?
IndoGusto FZE LLC (indogusto.com) has a 4.6 out of 5 rating on OK.one, based on 48 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 40 of them were added in the last 12 months. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated tour managers and local guides for their exceptional helpfulness, making complex international trips feel completely seamless, stress-free, and well-organized. Travelers also love the beautifully designed itineraries, stunning locations, and the peace of mind provided by dependable transportation services.
However, some people mentioned that certain accommodations were situated far outside the main city areas, meaning guests had to rely on public transit. A few visitors also pointed out occasional scheduling hiccups, minor logistical difficulties at busy transport hubs, or unexpected adjustments to the originally planned route.
Auto-generated from all reviews of this business. For reference only.
Not a bad tour, particularly at this price point; however, as others have pointed out, be aware that this is NOT a traditional organised tour with the same group travelling together from Day 1 to the end. Instead, it is a collection of travel, accommodation and transport arrangements coordinated by an overarching tour leader, with an appointed 24/7 tour assistant.
This arrangement works well if you know what to expect, but I think the distinction could be made much clearer in the tour description to help manage expectations from the outset.
Furthermore, some of the transport and accommodation choices were less than ideal, with some hotels around 30-45 minutes away from bus/train stations and main attractions. For example, in both Porto and Lisbon, we were approximately 30 minutes away by car from the main attractions and site-seeing areas of the city, which added to our costs and ‘free time’ dramatically.
The overnight bus journey from Madrid to Porto was a significant drawback and seems entirely unnecessary. The logistics made for an exhausting experience: checking out extremely early, leaving luggage in storage, and missing breakfast. The suggested takeaway breakfast option was not particularly practical, as we then had to travel by car to meet the tour coach, which did not allow food on board. After the tour, we had to make our way back to the hotel to collect our luggage, wait several more hours for transport to the overnight bus, and then attempt to sleep on the journey. We arrived in Porto in the early hours of the morning, only to face another long wait until hotel check-in that afternoon (we were so tired that we fell asleep in the lobby while waiting for our room). This was a tiring and inconvenient way to travel, and I suspect the overnight bus arrangement could be a dealbreaker for many people. To be fair, this IS outlined in the tour description, but we were shattered at the end of this part of the tour and spent the next few days recovering, so just something to be aware of if looking to book.
At one stage, our tour was conducted via a large coach, with about 60 people rather than limited to a small group as advertised (necessitated by a last-minute tour change, which happens) but on pointing this out, the tour assistant upgraded our next tour to ensure we were in a small group. This was greatly appreciated, but this tour turned out to be slightly different from the one listed and we missed out on visiting the Megaliths, which would have been a highlight of our Portugal visit. So although not a dealbreaker, it would have been nice if this change was explained to us upfront rather than finding out by asking the tour guide that day.
Overall, this tour would benefit greatly from offering budget, mid-tier and luxury options (especially for hotels, some of which were very, very basic), which at least would go some way up managing expectations. The 24/7 assistance service is the outstanding feature of this tour and was greatly appreciated and as advertised - always available and helpful.
There is potential for this tour to offer good value for money, but clearer communication about the tour format, better consideration of accommodation locations, and a rethink of the overnight bus journey would significantly improve the experience.
This was a different kind of holiday experience for me but on reflection, it worked quite well, using WhatsApp, Uber taxis and locally guided trips. My only difficulties occurred at transport hubs, trying to find the right place to be. With regard to taxis, you can get ‘hijacked’ by other taxi drivers when looking confused as happened to me! It’s important to get into only the assigned pre-booked vehicle. Luckily, IndoGusto send good information via WhatsApp and give good timing information. I was disappointed that in Lisbon my hotel was a 15-minute taxi ride away at the end of a trip and was in an unfamiliar area. I would have preferred to be nearer the centre of the city and within walking distance of my accommodation. The meeting points worked well in Lisbon and Porto. You’re never with the same group and I didn’t meet anyone I recognised from the same hotels. It was a solo holiday but with organised trips, which gives good access to tourist hotspots. Overall it worked quite well but your mobile phone is vital!
We had an amazing trip through Tour Hub and IndoGusto Tours. We booked a 10 day tour through TourHub who then used the IndoGusto Tour Company from Lisbon to Porto and down to the Algarve and back to Lisbon.. Indogusto were so responsive answering our calls within 5 minutes. They insured that we had fabulous tours and transport at each spot. We were amazed with Portugal. All of the beauty. The warmth of the people, the beautiful locations which were all organized so expertly by IndoGusto. Thank you so very much! We will be back!
Margaret and Philip 🇨🇦
I highly recommend this travel agent! From the very beginning of the planning process, they were extremely responsive and incredibly organized. All of my travel details and itineraries were provided well ahead of schedule, which completely took the stress out of planning. As a solo traveler, safety was a top priority for me, and I felt incredibly safe throughout the entire trip. The hotels were selected perfectly and situated in fantastic, convenient locations. Additionally, every single tour was interesting, well-organized, and exactly on point. What truly sets him apart is how he went above and beyond with his assistance—especially when he stepped in to coordinate logistics and ensure I got to the airport right on time without any stress. I couldn't have asked for a better experience and will definitely be booking through them again.
I must not have read the fine print when booking this tour ? Is it me or did I miss something ? Inclusion was a 24/7 tour Manager and “ in person guides” To our surprise we booked a tour to Spain , Portugal and Morocco on the assumption it was fully guided . Airport to hotel transfer was not great for a start as we were expecting a person with a name card to collect us . Nope, a uber notification came for us to locate our taxi. The game begins . On our arrival to the hotel in Madrid we learn that there is no tour group . Turns out it was just my husband and I . My initial thoughts were we had been scammed. This anxiety and reflection could have been due to the vague and lack of communication during the booking service. Anyways on with the show. WhatsApp turned out to be our new friend .. because we were looking for friends to tour with! The realisation started quickly that there was no tour group as such and we had a Virtual assistant! Lucky he was a great guy. So our journey became an amazing race and adventure. In some respects we were happy to meet new friends everyday and we were not go on a bus with 50 people. I do enjoy small group touring where I can put my feet up but this turned into a self navigating tour. Luckily I am tech savvy because this trip could have gone belly up. In saying this uber collection was always prompt and tours great. Hotels alway situated outside big cities so were learnt very quickly how to use the metros. Communications are prompt but at times AI stepped in with wrong information. We were told a glitch in the system and to just call . Short story but overall turned out to be an enjoyable holiday with slight adjustments along the way as requested. Ie questionable 6hr taxi transfer in a beat up car in 38deg heat with no AC .. not pretty. Train transfer was requested from Fez to Marrakech was excellent and cost factor minimal. Hotel rooms that could fit 2 large suitcases would have been helpful, not always but at times. Whilst the company is working on minimising expenses, sometimes this needs to be adjusted accordingly for safety and wellbeing. This trip has given me the confidence to DIY in the future. Overall once we realised the situation we were in , communication along the way was great , it turned out to be a fun, middle aged backpacking experience.
⚠️ **NOT A GROUP TOUR - JUST A MAN BOOKING THINGS ONLINE **
* Joe (Anuj) described IndoGusto as a large, established tour company and represented my trip as a group tour. I therefore expected to travel with other IndoGusto customers and an IndoGusto tour leader. During my trip, however, I travelled alone and did not meet an IndoGusto group or tour leader or guest. I strongly recommend requesting written information about the company’s staffing, structure, expected group size, and who will operate and coordinate the tour.
* The services provided during my trip included FlixBus transport, budget accommodation, and third-party day tours from get your guide, Viator, etc. Based on the prices I found, the total cost for everything received appeared to be less than half the amount I paid.
* My experience differed from the positive reviews I had seen. Many reviews appear to concern short or single-day tours, which may not be directly comparable to a longer, multi day trip. Prospective customers should review the details of each testimonial and consider whether it relates to a similar itinerary and service.
* Joe told me not to respond to Tour Hub messages because they were “auto-generated.” I followed that advice at the time. In retrospect, responding to those messages may have provided an opportunity for redress.
MY RECOMMENDATIONS
Before paying, request and retain written confirmation of all material details, including:
* Who is expected to attend and the anticipated group size
* Arrival dates
* Transport and accommodation arrangements (look closely at these before paying)
* The identity and role of any tour leader
* Exactly what is included in the price
* Which services are provided by IndoGusto and which are provided by third parties
* Who is responsible for operating and coordinating the tour
* Whether the trip is a group tour and, where appropriate, what information can be provided about other confirmed participants.
Reply from IndoGusto FZE LLC2026-10-01
Hi Julia,
You are absolutely entitled to share your genuine experience and provide a review of the tour and services you received from IndoGusto. We respect every customer’s right to provide honest feedback, including criticism where appropriate.
However, your recent statements go beyond a review of the services provided and include a number of personal comments, allegations, and statements about our company that we believe are inaccurate and misleading.
To clarify, you initially contacted and enquired with IndoGusto through our chatbot, and we have the relevant communication and records relating to your enquiry, booking, and subsequent interactions. We therefore have documentation relating to the services discussed and provided.
Throughout your 26-day trip, our team remained available to assist you, and whenever concerns were raised, we made efforts to resolve them. In several instances, additional services and arrangements were provided to enhance your experience, including assistance beyond what was originally included in the group tour.
It is therefore difficult to understand why, after completing such a substantial portion of the trip and receiving assistance throughout, your current statements characterize the entire experience in a manner that does not reflect the communications and services actually provided.
You are welcome to review the tour itself, the accommodation, transportation, guides, itinerary, communication, or any other service you personally experienced. However, comments relating to alleged company conduct, personal matters, or statements intended to damage the reputation or business operations of IndoGusto should be supported by factual evidence and should not be presented as established facts when they are disputed.
We are also currently reviewing the additional services and expenses provided to you during the trip and will be communicating separately regarding the applicable costs/refund position once that review is completed.
We would respectfully ask that you keep any public review focused on your genuine experience of the products and services you purchased, rather than personal grievances or allegations unrelated to the actual travel services provided.
We remain willing to address any specific, factual service complaint through the appropriate channel.
Kind regards,
Team IndoGusto
Very good handling of the details of the trip and prompt solutions when required.Thank you.
Reply from IndoGusto FZE LLC2026-09-25
Thank you for your kind feedback!
We’re pleased to hear that you appreciated the attention to detail throughout your trip and our prompt support whenever needed. At IndoGusto, we work hard to make every journey smooth, well-organized, and stress-free.
Thank you for choosing IndoGusto, and we hope to have the pleasure of arranging another memorable journey for you in the future!
Warm regards,
Team IndoGusto
The itinerary was well planned but the best part was Joe. He literally was available 24/7. Each time I tried to get a hold of him he responded immediately, answered any and all my questions immediately. On one instance when I left my medicines in a previously checked out hotel he contacted the hotel and made sure it was there when I returned to get it. Of all my travels this has been the best schedule well laid out and seamless trip, thanks primarily to Joe. I would recommend it without reservations.
Thank you.
Reply from IndoGusto FZE LLC2026-09-25
Thank you so much for your wonderful feedback!
We’re delighted to hear that you enjoyed the itinerary and, most importantly, felt well supported throughout your journey. Joe will be especially happy to know that his 24/7 assistance made such a positive difference.
We always strive to make our guests’ trips as seamless and stress-free as possible, and we’re glad Joe was able to step in and help when you left your medicines behind. Those unexpected moments are exactly when having someone available makes a difference.
Thank you for trusting IndoGusto with your journey and for recommending us so warmly. It was a pleasure having you travel with us, and we hope to welcome you again on another adventure soon!
Warm regards,
Team IndoGusto
The itinerary and customer service were highly satisfactory. However, it would have been beneficial to receive the itinerary—including details of excursions and accommodations—at the time of booking. Upon arrival at the hotel, we discovered that we were the only participants in a group marketed as accommodating up to 15 people. While this arrangement effectively functioned as a private tour, it would be advantageous to clearly communicate such arrangements during the booking process.
After a couple of hiccups at the beginning, we thoroughly enjoyed our tour.
Reply from IndoGusto FZE LLC2026-08-26
Dear D. Clark,
Thank you for the kind review! We're so glad everything from hotels to transportation to the day tours came together smoothly, and that you found our team responsive along the way. We really appreciate the recommendation.
We hope to welcome you on another IndoGusto adventure soon!
Warm regards,
The IndoGusto Team
I cannot recommend IndoGusto Tours based on both our tour experiences (Japan & Philippines) and the company's complete lack of customer service afterward.
We paid nearly $6,000 USD for what was advertised as a premium, fully guided Japan tour. Unfortunately, the trip fell far short of expectations. Throughout the planning process, communication was inconsistent, important details were provided at the last minute, and several bookings were not finalized until days before they were needed despite our tour being paid in full months in advance.
During the trip, we experienced multiple hotel changes due to booking errors, accommodations that did not match what had been advertised, rooms that ignored our non-smoking request despite allergies, and hotels that were much farther from major train stations than represented. This resulted in significant additional transportation costs and lost vacation time.
Several tours were also substantially different from what was marketed. A personalized Kyoto tour became a standard bus tour, the sake tour offered only a fraction of the advertised tastings with no museum visit, the Osaka walking tour was much shorter than described, and when the Tokyo boat tour was cancelled due to weather, other participants reportedly received refunds while we were told to give our QR code to friends instead.
Meals included in the itinerary were either missing or significantly below what had been advertised. We also incurred unexpected hotel taxes and entrance fees that were never disclosed before departure.
Following our return, I submitted a detailed written complaint, requesting a partial refund based on the services that were not delivered. IndoGusto acknowledged receipt and advised that a committee was reviewing the matter and that they would return with a resolution "soon."
Since that email, I have received no further communication despite waiting for months. There has been no investigation outcome, no proposed resolution, and no meaningful update.
Problems can occur on any trip. What matters is how a company responds. In my experience, IndoGusto failed not only to deliver many of the services that were advertised but also failed to provide timely, transparent, or professional customer service when given the opportunity to address those concerns.
I hope this review helps future travelers make an informed decision.
Reply from IndoGusto FZE LLC2026-07-30
Dear Tara,
Thank you for sharing your experience, and for having traveled with us previously on our Philippines tour, followed by our Japan Cherry Blossom tour with a companion the following year. We're sorry to see this review, as it doesn't match our own records of how your Japan trip was delivered.
To address a few specific points: on arrival in Tokyo, the hotel had a twin room booked for you, but was only able to offer a double room at check-in. Because this did not match your request, we immediately arranged an alternative hotel instead — even though we knew the original booking was non-refundable, resulting in a loss of approximately US$700 to us during Tokyo's high season rates. This was done to ensure you had the room configuration you needed, not due to any disregard for your preferences.
In addition, your high-speed train travel was upgraded to first class at our own cost, with no additional charge to you — a gesture intended to enhance your journey, not something you paid extra for.
Where other adjustments occurred during the trip, alternatives were arranged in each case so the itinerary could continue as planned.
Regarding your compensation request: we reviewed it carefully against our booking records and supplier confirmations and did not find grounds to approve it. We do want to acknowledge that our response to your complaint took longer than it should have — a mail server migration on our end caused a delay during that period, and we're sorry it left you without an update for so long.
We stand behind the overall trip that was delivered, including the goodwill upgrades mentioned above and the accommodation booked at original pricing despite peak cherry blossom season rates. We're glad to continue this conversation directly if you'd like to revisit any specific point.
We sincerely wish you all the best in your future travels.
Kind regards,
The IndoGusto Team
I highly recommend to take the trip from IndoGusto. They are very helpful during the trip. They tried to accommodate our preferences in a very short notice and our satisfaction was their priority. Wjat I liked the most is that they were they to solve any unexpected issues and made our trip very easy for us. I suggest that you do a clear communication with them before your trip and let them know your plan and preferences. I had a very positive experience with them. My tour agent name was Joe and he was very accommodating.
Reply from IndoGusto FZE LLC2026-07-30
Thank you so much for this recommendation! We're so glad the team could accommodate your preferences even on short notice, and that your satisfaction stayed the priority throughout the trip. We'll also pass along your kind words to Joe — it's wonderful to hear he made everything so easy for you.
Your tip about communicating plans and preferences ahead of time is great advice, and we really appreciate you sharing it with future travelers.
Thank you for choosing IndoGusto, and we hope to welcome you on another trip soon!
Warm regards,
The IndoGusto Team
Our 7-day Epic Switzerland Tour with InduGusto was a wonderful experience, thoughtfully planned to help us enjoy the very best that Switzerland has to offer.
Our accommodation in Zurich was an excellent choice—comfortable, centrally located, and within easy walking distance of supermarkets, trams, high-speed train connections, restaurants, and cafés. It made exploring the city and travelling to other destinations incredibly convenient.
Each day, Joe organised our excursions with great attention to detail. He provided clear instructions, Google Maps directions, and information on where to meet our tour guides, making every transfer and sightseeing trip smooth and stress-free.
What truly stood out was Joe’s exceptional support throughout the tour. He was available 24/7 via WhatsApp to assist with any questions, whether it was recommending great restaurants, suggesting local attractions, or helping with anything else we needed. His dedication and personal touch made our Switzerland holiday even more enjoyable and memorable.
A heartfelt thank you to Joe and the InduGusto team for creating such a well-organised and unforgettable experience. We have no hesitation in recommending InduGusto to anyone looking for a seamless and enjoyable European holiday, and we look forward to travelling with them again in the future.
With regards Manoj and Sangeeta Bhikha - Melbourne Australia
Reply from IndoGusto FZE LLC2026-07-30
Dear Manoj and Sangeeta,
Thank you so much for this lovely review! We're thrilled that your 7-day Switzerland tour lived up to the "epic" name, and that the Zurich accommodation was such a convenient base for exploring the city and beyond.
It's wonderful to hear how much Joe's attention to detail and round-the-clock support added to your trip — from the clear directions to always being just a WhatsApp message away. We'll be sure to pass along your heartfelt thanks to him.
Thank you for choosing IndoGusto, and we can't wait to welcome you both back for another European adventure soon!
Warm regards,
The IndoGusto Team
I did the Epic Portugal trip. Everything was planned (hotels, buses, local transportation, individual day tours) by the team. Very responsive and helpful communication. I would recommend IndoGusto.
Reply from IndoGusto FZE LLC2026-07-30
Dear Jacob,
Thank you for the kind review! We're so glad everything from hotels to transportation to the day tours came together smoothly, and that you found our team responsive along the way. We really appreciate the recommendation.
We hope to welcome you on another IndoGusto adventure soon!
Warm regards,
The IndoGusto Team
Epic Portugal Tour. The tour guides each day were just amazing; friendly and very knowledgeable. Communication from Joe was excellent and constant. Any query he responded too immediately. Daily transportation arranged efficiently.
Hotels, although clean, could have been better especially in Porto as room had no safe for personal belongings and no fridge. In hot weather a fridge is a must to keep water cold. This would only be a budget hotel.
I loved my few days in Portugal and met some wonderful people. There was only 3 of us on the 6 day tour however each day we were joined by a small group of people on day tours.
Reply from IndoGusto FZE LLC2026-07-30
Dear Sue,
Thank you so much for sharing your experience on our Portugal tour! We're delighted to hear you enjoyed the daily guided tours and that Joe was on hand with quick, constant communication throughout — we'll be sure to pass along your kind words to him.
We also appreciate you flagging the Porto hotel — you're right that a safe and fridge make a real difference, especially in warmer weather, and we'll take this into account when reviewing our accommodation partners in that area.
Thank you for choosing IndoGusto and for taking the time to share such detailed feedback — we hope to welcome you on another tour with us soon!
Warm regards,
The IndoGusto Team
Booking and execution of our trip were seamless, with all hotels and transportation expertly handled. The guided tours were incredible, allowing us to see the most important sights in the limited time we had. Joe was an absolute star, navigating everything for us and assisting every step of the way. We've made memories to last a lifetime! 🤩✨
Reply from IndoGusto FZE LLC2026-07-30
Thank you so much for this wonderful review! We're thrilled to hear the trip lived up to the adventure of a lifetime, and that Joe took such great care of you every step of the way — we'll be sure to pass along your kind words to him.
Thank you for choosing IndoGusto, and we hope to welcome you on another journey with us soon!
Warm regards,
The IndoGusto Team
Joe our tour manager was a great help to us during our trip to South Korea. The organisation of the tours, taxi transfers, train journeys, and flights was faultless, and for that we thank Joe.
However, we were disappointed with the standard of the hotels that were allocated. It appeared that IndoGusto prioritised securing the lowest-cost accommodation. Although the hotels were advertised as four-star properties, none of them felt deserving of that rating, particularly the Griffin Bay Hotel in Busan.
Our experience at the Griffin Bay Hotel was especially disappointing. When we requested a room change due to problems with the bathroom, the staff appeared offended by our request rather than trying to assist. In addition, guests were expected to clear their own breakfast tables by taking used crockery and cutlery to a designated station, separating food waste, rubbish, cutlery, and dishes into different containers. This is not what we would expect from a hotel marketed as four-star accommodation.
Joe later informed us that the hotel has since been downgraded to a two-star rating. While this may benefit future customers, it does not change our experience. Unfortunately, the poor quality of the accommodation had a significant impact on our holiday. It was certainly an unforgettable trip, but regrettably not for the right reasons.
The Ramada in Seoul and the Best Western in Jeju Island were passable. These hotels would benefit from refurbishment. None of the hotels we stayed in were mentioned in IndoGusto’s advertised online brochure. We checked the hotels mentioned prior to booking the tour and all the hotels mentioned seemed acceptable but be warned, as their get out clause is ‘or equivalent’. For eg. hotels in Seoul: ‘Four Points by Sheraton / Hotel Gracery / equivalent.
Joe has pointed out that we should have requested a change of hotel when we were sent our accommodation details. I admit that was our oversight with our busy lives and naivety for not suspecting these hotels will not be equivalent to hotels mentioned.
I would have rated this trip as 3 stars but given 4 stars because Joe has genuinely tried to improve things for us.
12 June 2026
I feel compelled to reply to IndoGusto’s reference to our ‘bathroom’ problem. I feel that IndoGusto has totally missed the point. The issue is not the difference in cultures. We have been to many places over the years where toilet paper cannot be flushed down the toilet. However the room allocated to us has a bidet that does not work. We simply asked to be reallocated.
Needless to say , the service was poor and breakfast service was next to non existent.
Reply from IndoGusto FZE LLC2026-06-12
Hi,
Thank you for sharing your feedback and insights. We appreciate hearing about your experience.
However, we would like to highlight a few points regarding the hotels selected for your tour. Your hotels were located in the main city centers. For example, Four Points by Sheraton is approximately 7 km outside the city center, whereas Ramada is within 600 meters of the main center. This makes a significant difference to the overall guest experience, especially during free time. In fact, despite Four Points by Sheraton being the less expensive option, we chose Ramada specifically because of its superior location and convenience for our guests.
Hotel ratings are not determined by us. We provided 4-star hotels that are officially classified and listed on public booking platforms. Our primary criterion when selecting hotels is proximity to the city center, allowing guests to maximize their free time and enjoy the destination independently.
We carefully reviewed the concerns raised regarding the hotels and found that many of them appeared to be related to personal hygiene preferences and local cultural practices. For example, in South Korea, toilet paper is generally disposed of in designated bins rather than flushed, which may differ from practices in other countries. Such local customs are beyond the control of the hotels or tour operator.
That said, we are delighted to know that you appreciated the assistance provided by our Tour Manager. Delivering a positive travel experience remains our top priority.
We sincerely thank you for traveling with us and hope to have the opportunity to welcome you again in the future, where we can create an even more memorable and enjoyable experience for you.
Kind regards,
Team IndoGusto
Great trip to Georgia
Booking and planning was flexible and responsive
First day early check in not booked - TBH problem with comms on my side as much as theirs.
The driver/guide was excellent - would highly recommend him for future trips.
Safe driver, knowledgeable, reasonable English and a kind patient man.
Food wise the restaurants were good for the vegetarians 6/8 of us. Restaurants simple but good food.
The trip arrangements worked extremely well busy but not hectic or rushed.
Hotel upgrade suggestions were fantastic - exceeded our expectations.
Would highly recommend IndoGust and will be using them again.
Reply from IndoGusto FZE LLC2026-09-25
Thank you so much for sharing such a detailed review of your Georgia journey!
We’re delighted to hear that you found the booking and planning process flexible and responsive, and that the overall arrangements worked smoothly while still giving you plenty to experience without feeling rushed.
It’s wonderful to hear your kind words about your driver-guide as well. We’ll certainly pass your feedback along to him — we know how important it is to have someone who is safe, knowledgeable, patient, and friendly throughout a trip.
We’re also glad that the restaurant selections worked well for your group and that our hotel upgrade suggestions exceeded your expectations. Creating the right balance between sightseeing, comfort, and flexibility is something we put a lot of thought into.
Thank you for recommending IndoGusto and, most importantly, for choosing to travel with us again in the future. We’ll look forward to planning your next adventure!
Warm regards,
Team IndoGusto
The tour program is very well designed and allows you to get a good picture of Japan.
All the support was extremely efficient, especially Joe, who promptly provided me with all the necessary information clearly and in a timely manner.
I consider the time spent in Tokyo short, so at the end of the tour I decided to stay in the city for a few more days, since that's where my return flight was from.
With this extension, the trip was perfect.
Reply from IndoGusto FZE LLC2026-09-25
Thank you so much for your thoughtful review of our Epic Japan Discovery tour!
We’re delighted to hear that you found the tour well designed and that it gave you a great overall experience of Japan. It’s especially wonderful to hear your kind words about Joe and the support he provided throughout your journey.
We also appreciate your feedback about Tokyo. Adding a few extra days at the end sounds like a great way to make the most of your return flight and enjoy the city at a more relaxed pace.
Thank you for choosing IndoGusto and for sharing your experience. We’re very happy to know that, with the extension, your Japan journey was perfect!
Warm regards,
Team IndoGusto
We thoroughly enjoyed the Epic Portugal trip to the Western side of this lovely country. The places on the programme that we went to were great, and the fact that we had very knowledgeable guides on each trip to the resort made all the difference. Our tour manager Joe, was also very helpful
Reply from IndoGusto FZE LLC2026-05-26
Dear Paul,
Thank you so much for your lovely feedback. We are truly delighted to hear that you thoroughly enjoyed the Epic Portugal trip and had a wonderful experience exploring the western side of beautiful Portugal.
It is especially great to know that the excursions, destinations, and knowledgeable local guides made a positive difference throughout your journey. We are also very happy to hear your appreciation for Joe — he will be pleased to know his support and assistance helped make your trip even more enjoyable.
Thank you once again for travelling with IndoGusto. We sincerely look forward to welcoming you on another memorable adventure soon.
Warm regards,
Team IndoGusto
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