iPostal1

Hi Lawrence, Thanks for your review. We are sorry to hear about your experience with your initial mail center, and we are happy to hear about your great experience with your new mail center. We appreciate your valuable feedback and are always looking for ways to improve. Sincerely, iPostal1

Hi Kevin, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1

Hi Haus, Thanks for your review. Unfortunately, we are unable to identify your account from this review. Regarding the issues described, the USPS requires the Form 1583 be completed, notarized and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. If they are not completed, you will still be able to use the address for your business without the mail function. That is why your account was charged, whether or not you file the Form 1583. Many customers use our addresses this way. Also note, you should receive notification from iPostal1 when you're approved to receive mail. Our Customer Service team is highly professional and always tries to help. We work closely with our mail center partners, and we want to investigate your situation to understand what happened. Please provide your information so our team can follow up with you. Sincerely, iPostal1

Hi Wilhelm, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1

Hi Kevin, Thanks for your review. We are happy to hear about your great experience with our Customer Service team. Online notarization is required for customers who ship internationally. We apologize for any inconvenience, and we appreciate your feedback. Sincerely, iPostal1

Hi DMS, Thanks for your review. Our Customer Service team works hard to provide great service, so we appreciate your feedback very much. Sincerely, iPostal1

Hi Jonathan, Thanks for your review. We are happy to hear about your great experience with our Customer Service team. Sincerely, iPostal1

Hi Makiya, Thanks for your review. Our team works hard to provide great Customer Service, so we appreciate your feedback very much. Sincerely, iPostal1

Hi David, Thanks for your review. We are sorry to hear about your experience. Unfortunately, we are unable to identify your account from this review. Regarding the issues described, we take customer privacy very seriously. All locations are approved by the USPS as a Commercial Mail Receiving Agency (CMRA). Your mail is securely stored until you request that it be forwarded, shredded, discarded, or picked up. Our service standards call for tasks being completed by the end of the day if submitted by 1:00 PM, or otherwise within 24 hours. We work closely with our mail center partners to ensure that our standards of service and quality are maintained, and If we find that these standards are not being upheld, we will intervene. We require a valid credit card to process tasks. You should receive notification if there is an issue with the payment method on file. Be sure to check your spam folder and save iPostal1 in your contacts to ensure emails go to your inbox. We have 4250+ locations worldwide and while locations do close occasionally, it's an uncommon occurrence. We do require notice, when possible, of closures so that arrangements can be made regarding mail forwarding and any other changes. When this happens, we do our best to make the transition as smooth as possible. We understand that being out of the country makes handling address updates and USPS requirements difficult when a location changes. Usually the Temporary Change of Address can be completed online so that all your first-class mail from all senders will be forwarded to your iPostal1 address. Otherwise, only the senders you inform, whether business or personal, will know to send mail to your iPostal1 address.  Providing great customer service is important to us, and we would like to continue assisting you and resolve any issues. Please provide your information so our team can follow up with you. Sincerely, iPostal1

Hi CJ, Thanks for your review.  Our records show that notice was provided regarding stopping your service, and there is currently no outstanding mail at the location. Per our terms of service, accounts remain active and recurring charges continue until an account is formally cancelled or terminated.   We are sorry to hear about the delays in reaching our Customer Service team via email. Generally, our chat service works well and is a fast, convenient way to answer questions. Our team is currently investigating your situation and will follow up with you. Sincerely, iPostal1

Hi Romnick, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1

Hi Legacy, Thanks for your review. Our team works hard to provide great Customer Service, so we appreciate your feedback very much. Sincerely, iPostal1

嗨，J， 感谢您的评论。我们很高兴听到您对我们服务的体验。 真诚的， 邮政1

嗨，JP， 感谢您的评论。我们很高兴听到您对我们服务的美好体验。 真诚的， 邮政1

嗨谢丽尔， 感谢您的评论。 不幸的是，我们无法从该评论中识别您的帐户。 关于所描述的问题，USPS 要求填写 1583 表格、经过公证并使用正确的 ID 进行归档。这是邮件中心代表您接受邮件所必需的。如果提交表格，则会按顺序进行审核和批准。如果您提交了表格，它们应该已获得批准，以便可以收到您的邮件，或者应该通知您缺少或不正确的内容。 话虽这么说，我们需要更多信息来了解您的情况。请提供您的信息，以便我们的客户服务团队与您联系。 真诚的， 邮政1

嗨史蒂文， 感谢您的评论。我们很高兴听到您对邮件中心的美好体验。 真诚的， 邮政1

嗨，迈克， 感谢您的评论。我们很高兴听到您对我们服务的美好体验。 真诚的， 邮政1

嗨阿什利， 感谢您的评论。我们很高兴听到您对我们服务的美好体验。 真诚的， 邮政1

嗨女士， 感谢您的评论。我们很高兴听到您对邮件中心的美好体验。 真诚的， 邮政1