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购物与时尚

JAXXON

200 条评价

4.2200 条评价
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关于 JAXXON

数据更新
网站
jaxxon.com
分类
购物与时尚
所在地
United States · Los Angeles
状态
待认证
近 12 个月
200 条评价
差评回复率
97%(37/38 条)
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JAXXON靠谱吗?

JAXXON(jaxxon.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 200 条用户评价,属于购物与时尚分类,口碑良好。81% 的评价为 4 星及以上,17% 为 1 星;商家回复了 97% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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James Knox · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·

我买了古巴curcifix 5mm…

我购买了古巴 Curcifix 5 毫米银 Curcifix 项链,但觉得它太大了,所以我购买了 3 毫米绳子,并且很喜欢它。 客户服务部的露西非常出色地引导我完成了退货过程,而且没有任何麻烦。一定会与他人分享!

JAXXON 回复2026-06-04

Thank you for your review! We're so glad you found the perfect fit with the 3mm Rope Chain and that you're loving it. We're also happy to hear Lucy made the return process easy and hassle-free. Thank you for your support and for recommending JAXXON to others—we truly appreciate it! 💛

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Yamil · 写过 3 条评价 · 已认证 · 体验于 2026-06-04 ·

露西非常有帮助

露西非常乐于助人,她的服务是一流的

JAXXON 回复2026-06-04

Thank you for your kind words! We're thrilled to hear that Lucy provided top-notch service and was so helpful throughout your experience. We'll be sure to share your feedback with her. We appreciate your support! 💛

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Luis Franco · 写过 1 条评价 · 已认证 · 体验于 2026-06-04 ·

史黛西帮我纠正了我的订单……

Stacey 帮助我快速有效地纠正了我的订单。太感谢了。

JAXXON 回复2026-06-05

Thank you for your kind words! We're so glad Stacey was able to get your order corrected quickly and efficiently. We'll be sure to share your feedback with her. Thank you for choosing JAXXON—we truly appreciate your support! 💛

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Evelyn Castellanos · 写过 1 条评价 · 已认证 · 体验于 2026-06-04 ·

优秀的客户服务

优秀的客户服务! Angel 做得非常出色,为我的请求提供了解决方案。

JAXXON 回复2026-06-05

Thank you for your kind feedback! We're delighted to hear that Angel was able to provide a solution and deliver excellent customer service. We'll be sure to share your compliments with her. We truly appreciate your support! 💛

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Tyler White · 写过 2 条评价 · 已认证 · 体验于 2026-06-04 ·

解决问题感觉不像是一个问题!

JAXXON 回复2026-06-04

Thank you for your review! We're so glad we could resolve your issue smoothly and make the process feel effortless. Providing a hassle-free experience is always our goal. We appreciate your support! 💛

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Ramona · 写过 1 条评价 · 已认证 · 体验于 2026-06-04 ·

我订购的长度错误

我订购的长度错误。 Angel 迅速回复了我更改订单的请求,高效且礼貌地解决了我的问题。 服务很棒!

JAXXON 回复2026-06-05

Thank you for your review! We're glad Angel was able to quickly assist with your order change and make the process smooth and hassle-free. We'll be sure to pass along your kind words. We appreciate your support and hope you enjoy your purchase! 💛

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Angelica · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·

良好的客户服务

我订购了女式 8 毫米金色,但我选择了最受欢迎的尺码,而且适合我的尺寸,所以我尝试换货,但我想当时我想要的那一款没有,所以我选择了退货。花了一点时间才拿回钱,所以它联系了他们,他们帮助进行了对我来说完美的兑换,因为我真的很喜欢这条链条,它很漂亮,看起来质量很好。沟通非常好,露西总是快速回复我,非常好的客户服务,为我提供了完美的解决方案。谢谢露西

JAXXON 回复2026-06-03

Thank you for your feedback! We're so glad you love your chain and that we were able to find the right solution for you. A special thank you for recognizing Lucy—we'll be sure to share your kind words with her. We're thrilled she was able to provide fast, helpful service and make your experience a positive one. Thank you for choosing JAXXON!

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Maliquah Jackson · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·

起初我与 Jacxon 的经历......

起初,我对 Jacxon 的体验并不好。然后,当我联系顾客时,这位女士对一切都非常了解。谢谢露西帮助我🙏🏽

JAXXON 回复2026-06-03

Thank you for sharing your experience! We're sorry your first impression wasn't the best, but we're so glad we had the opportunity to make things right. We'll be sure to pass your kind words along to Lucy, she'll be thrilled to hear she made a positive impact. We truly appreciate your support and thank you for choosing JAXXON! 🙏🏽

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Jordan Kelly · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·

经过简短的交谈后,他们决定……

经过简短的交谈后,他们决定更换我儿子破损的项链。这对我来说意义重大,因为我已经使用这家公司很多年了,而且现在还会继续使用。

JAXXON 回复2026-06-04

Thank you so much for your continued support and loyalty over the years! We're glad we were able to help with your son's necklace and provide a resolution that gave you peace of mind. Hearing that it meant a lot to you truly means a lot to us as well. We appreciate your trust in JAXXON and look forward to serving you and your family for many years to come! 💛

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Justin · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·

Luna 非常乐于助人,提供了很多帮助。

Luna 非常乐于助人,并提供卓越的客户服务! 谢谢你, 贾斯汀·帕拉西奥

JAXXON 回复2026-06-03

We're thrilled to hear that Luna provided exceptional customer service and was able to assist you. We'll be sure to share your feedback with her—she'll be delighted to know her efforts made such a positive impact on your experience.

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Maria Carrillo · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·

快速响应并纠正了我的…

快速响应并及时纠正我的信息。

JAXXON 回复2026-06-03

Thank you for your review! We're glad our team was able to respond quickly and get your information corrected promptly. We appreciate your support and look forward to serving you again!

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Michelle Jackson · 写过 1 条评价 · 已认证 · 体验于 2026-06-03 ·

我的处境令人心碎……

我的情况令人心烦意乱,然而,我在 Bree 的客户服务体验非常出色、非常专业、令人愉快并且非常有帮助。我将永远是客户。沟通非常顺利,所有事情都在同一天处理完毕。谢谢。

JAXXON 回复2026-06-04

Thank you for your kind words! We're sorry your situation was stressful, but we're so glad Bree was able to help and provide a smooth resolution. We'll be sure to share your feedback with her. Thank you for being a valued JAXXON customer! 💛

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Linda j kuchera · 写过 2 条评价 · 已认证 · 体验于 2026-06-01 ·

在我……之前我从 Jaxson 买了珠宝。

我之前从 Jaxson 买了珠宝,我非常高兴,它很漂亮,我的孙子和孙女很喜欢他们的项链,客户服务 CARDI 非常非常乐于助人,照顾了一切,她很棒,我给她 5 颗星

JAXXON 回复2026-06-02

Thank you so much for your kind words and for being a returning JAXXON customer! We're thrilled to hear that your grandson and granddaughter loved their necklaces. We're especially grateful for your recognition of Cardi. We'll be sure to share your feedback with her—she'll be delighted to know she made such a positive impact on your experience. Thank you again for your support and for the 5-star recommendation. We look forward to serving you again soon!

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Rick Grimes · 写过 3 条评价 · 体验于 2026-05-04 ·

我订购了一条链条,收到后……

我订购了一条链条,收到后我必须立即将其寄回以换取合适的尺寸。起初他们说一切都已准备就绪,可以进行交换,大约需要 10 天的时间来处理退回的包裹并发送新订单。 那是 5 月 4 日,今天是 6 月 2 日,我什至还没有收到跟踪发货号码。 每次我打电话,他们都一直说他们正在处理,我应该会在接下来的 24 到 72 小时内收到发货确认,但我仍然什么也没收到。令人沮丧的是,我本来打算从他们那里购买更多产品,但现在我在怀疑我是否应该这样做。

JAXXON 回复2026-06-03

Thank you for sharing your feedback. We sincerely apologize for the delay and frustration you've experienced with your exchange request. This is certainly not the experience we want for our customers. We'd like the opportunity to review your case and provide an update. Could you please send us your order number? One of our Customer Service team members will reach out to investigate the status of your exchange and assist you further. We appreciate your patience and hope to make this right.

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Jenny Urbina · 写过 1 条评价 · 已认证 · 体验于 2026-06-01 ·

你好,我叫珍妮

你好,我叫珍妮。我在这里只是想说,我能够获得有关更改我订购的珠宝尺寸的帮助。我还想说我喜欢它的其他一切。我想补充一点,我非常感谢代表 Bree 女士,她非常友善和专业。她解释了政策,并且能够帮助我。谢谢 Jazzon 团队。

JAXXON 回复2026-06-02

Thank you so much for your wonderful review, Jenny! We're delighted to hear that you love your jewelry and that we were able to assist with the size changes. It means a lot to us that you took the time to share your experience. We're especially happy to hear that Bree provided kind, professional, and helpful service. We'll be sure to pass along your kind words to her—she'll be thrilled to know she made a positive impact on your experience. Thank you for choosing JAXXON, and we look forward to serving you again in the future!

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Amanda Fawaz · 写过 1 条评价 · 已认证 · 体验于 2026-06-01 ·

布莉太棒了,帮助解决了所有问题……

Bree 很棒,帮助解决了我所有的问题。

JAXXON 回复2026-06-03

Thank you for your wonderful feedback! We're so glad to hear that Bree was able to resolve all of your concerns and provide you with a great experience. We'll be sure to share your kind words with her—she'll be thrilled to know she made such a positive impact. Thank you for choosing JAXXON, and we truly appreciate your support!

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Amanda Guercio · 写过 1 条评价 · 已认证 · 体验于 2026-06-02 ·

Bree 非常乐于助人,而且很及时地帮我们解决了这个问题。

Bree 非常乐于助人,并且及时回复我的消息。她能够毫无问题地适应我对订单的各种更改。谢谢你,布蕾!

JAXXON 回复2026-06-03

Thank you so much for your kind words! We're thrilled to hear that Bree was able to assist you promptly and accommodate the changes to your order with ease. We'll be sure to share your feedback with her—she'll be delighted to know her efforts made a positive impact on your experience. Thank you for choosing JAXXON, and we hope you enjoy your new pieces!

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Amaia Gonzalez · 写过 1 条评价 · 体验于 2026-05-19 ·

我给我妻子买了一件首饰...

我为我妻子的生日买了一件珠宝。这家公司的品质确实令人惊叹。强烈推荐。

JAXXON 回复2026-06-01

Thank you so much for your kind words and recommendation! We're honored that you chose JAXXON for such a special occasion. It means a lot to hear that you were impressed with the quality, and we hope your wife loved her birthday gift. Thank you for your support, and we look forward to being part of your future gift-giving moments! ✨

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Haley Angstead · 写过 1 条评价 · 已认证 · 体验于 2026-05-31 ·

订购了错误的尺寸和客户......

订购了错误的尺寸,客户服务立即帮助更换

JAXXON 回复2026-06-01

Ordered the wrong size and customer… Ordered the wrong size and customer service helped switch it right away

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Alexandre Marvens · 写过 1 条评价 · 已认证 · 体验于 2026-05-31 ·

这是一次很棒的经历

这是一次很棒的经历。客户服务是最好的,尤其是 STACEY。

JAXXON 回复2026-05-31

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with JAXXON. Providing exceptional customer service is one of our top priorities, and we're especially happy to hear that Stacey made such a positive impression. We'll be sure to share your kind words with her. Thank you for your support, and we look forward to serving you again in the future!