Kajabi

Hi Fiona, My name is Steve, and I’m a Manager here at Kajabi. Thank you so much for sharing your feedback; it’s incredibly valuable to us. I’d love to connect with you to review your current package and explore if there are ways we can better align it with your needs. My goal is to ensure you’re getting the right level of support and value from Kajabi. You can reply to this message with your preferred contact email, or reach me directly at stheib(dot)magabulo(at)kajabi(dot)com. Looking forward to hearing from you! Warm regards, Steve M. Manager, Kajabi

Hi Zyrukas, If you’ve signed up for a Kajabi free trial, you may notice a temporary hold on your card. This isn’t a charge but a verification step to confirm your payment method is valid. The hold is automatically released once the verification succeeds or when the trial is canceled. If you have questions or want us to check your trial status, our Support Team is happy to help! Reach us at [email protected] or chat with us directly in the app. Thank you.

Hey there, We’re sorry to hear about your experience. Kajabi is the platform where the creator’s course was built and sold, but we don’t directly manage payments or refunds on behalf of creators. To help us look into this further, please reach out to me directly at emman(at)kajabi(dot)com and I’ll be happy to investigate this further. Thank you for bringing this to our attention, and we’ll do our best to assist you.

Hi Kaleigh, I’m sorry to hear about your experience. We located your ticket regarding the form field limits, and our team will follow up with you via email. Thank you we look forward to touch base with you.

Hi Miranda, Thank you for sharing how you feel. I completely understand how upsetting and disappointing this experience has been for you, especially given the personal loss you’ve gone through. Please know that I’m truly sorry for what you’ve experienced. No one should feel uncared for or unheard during such a difficult time. We’ll make sure your feedback is personally acknowledged and reviewed. I also want to reach out directly to better understand your situation and see how we can make things right. If you could please share the best email address to contact you, I’ll get in touch as soon as possible. Alternatively, you can reach me directly at stheib(dot)magabulo(at)kajabi(dot)com, I’ll personally make sure your concerns are handled with empathy and care. Thanks, Steve M Shift Manager

Hey there, Thank you for sharing your feedback, and I sincerely apologize for the frustrating experience you’ve had. I completely understand how disappointing it must be to deal with multiple billing issues and the repeated need to reach out to support. I’ve reviewed your support ticket and will personally take care of your case moving forward to ensure everything is resolved properly. We’ll continue our communication through that support ticket so we can address all your concerns in detail and make things right for you. Thank you again for your patience and for bringing this to our attention.

Hey Mia, Thank you for your message and for taking the time to share your feedback. We are sorry to hear about your situation and understand the importance of this matter to your business. Please note that I have reached out to you directly via your registered email address to continue this discussion privately. We appreciate your patience and the opportunity to review your case in detail.

Hi Patrick, We are sorry to hear about your experience and that we’ve fallen short of your expectations. We always aim to do better, and your feedback helps us see where we need to improve. Could you tell us a bit more about what happened or what part of the experience didn’t meet your expectations? I’d like to take a closer look and make sure it’s properly addressed. You can send an email to me directly at glendy(dot)garza(at)kajabi(dot)com, and I'll await your reply. Thank you.

Hey Abi, I’m truly sorry to hear about your experience, I can only imagine how frustrating and disheartening this situation must have been, especially after the time and effort you invested in building your Kajabi site. We take matters like this very seriously, and I’d like to personally look into what happened so we can better understand the situation and assist where possible. Please reach out to me directly at emman(at)kajabi(dot)com so I can review the details with you. Thank you for sharing your feedback. It’s important to us, and we want to ensure your concerns are properly addressed. Talk to you soon!

Hi Courtney, We are sorry you had to go through that inconvenience; that’s not the kind of experience we want anyone to have. I’ll personally take a look at your account and make sure this gets sorted out right away. I appreciate you taking the time to share what happened. Your feedback helps us catch where things fall short so we can do better next time. Please await our email response. Thank you.

Hi Elizabeth, Thank you for sharing your feedback about your experience. We will review your account and reach out to provide proactive assistance, ensuring your needs are fully addressed. Please keep an eye on your email, as we will be contacting you to offer support and gather additional insights. This will help ensure you receive the best possible assistance with the platform. Thanks, Kajabi Support Team

Hi there, Thank you for sharing your feedback and for being a loyal Kajabi Hero. We sincerely apologize for the technical issue you’re experiencing. Rest assured, we’ll look into your concern and make sure you get the support you need. Please keep an eye on your email, as we’ll be reaching out to coordinate and provide proactive assistance. Thank you, Kajabi Support Team