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KGORGE

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342 条评价

3.7342 条评价
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关于 KGORGE

数据更新
网站
kgorge.com
分类
家居与园艺
所在地
中国
状态
待认证
近 12 个月
36 条评价
差评回复率
85%(86/101 条)
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商家自述

KGorge is an outdoor living brand specializing in custom shade solutions designed to make outdoor spaces more comfortable, functional, and enjoyable. Our core products include custom sun shade sails, outdoor curtains and installation hardware, with a strong focus on made-to-measure solutions for patios, decks, pools, gardens, and other residential or commercial outdoor spaces.With flexible customization in size, shape, color, fabric, and installation options, KGorge helps customers find practical shade solutions for both standard and unique outdoor environments. We are committed to combining reliable quality, thoughtful design, and personalized customer support to help customers create outdoor spaces that truly fit their needs.

以上内容由商家自行提供,未经平台核实。

KGORGE靠谱吗?

KGORGE(kgorge.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 342 条用户评价,属于家居与园艺分类,口碑一般。评价两极分化:67% 给出 4 星及以上,同时 26% 打了 1 星;商家回复了 85% 的差评;评价主要围绕产品、质量。数据最后更新于 2026-10-25。

评价综述

AI 生成

Reviewers had a great experience with this company. Customers frequently praise the beautiful design, sturdy construction, and overall high quality of the outdoor curtains and custom sunshades. Many consumers mention that the items are very simple to install and do an exceptional job protecting their patios from harsh sunlight and heavy rain. However, some reviewers were not happy with the persistent sagging issue occurring right in the middle of the larger shades. A few other people also felt that the provided measurement guidelines resulted in items that were either too large or did not fit their outdoor spaces correctly.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Beautiful

I purchased and hung these curtains on my lanai just before hurricane Ian came through. I did not get a direct hit but plenty of rain and wind. The curtains did great! They are so soft and hang beautifully. When I need to recover my lanai furniture, I will order panels to use as fabric.

These curtains are so very soft and…

These curtains are so very soft and hang beautifully after steaming. The rods are well made and I got creative to add extra support since my columns were textured and painted. The weighed bags are a perfect match and I can enjoy my patio even more now. Kgorge cudtomer service was very helpful too. Strong Yes recommendation!

Nice Product/Awful Customer Service

I am really happy with the curtains. That is the only thing I can say that is positive. Customer service experience was awful....responses to a problem are emails once a day from China - no speaking to a service representative AFTER you purchase something - only live rep during the SALE. Sent wrong items, clung to answer that some curtains were delivered, but they weren't. Just a lot of stress and time.

KGORGE 回复2022-11-01

Dear customer, Thanks for your order and we are sorry for the inconvenience. Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team. We have verified your order information and sent our solution to your email. Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction. Looking forward to your quick reply. Best regards, Kgorge.com

Heed the warnings and stay away

Heed the warnings from other reviewers below and either buy through Amazon or Wayfair, or stay far far away. Their website promises "If you want to return the product for the refund,please return the product to us within 30 days of the receipt date of your shipment for a full refund. Postage and handling is not refundable." It's all lies. There is no return option. Their response "Really sorry for the inconvenience. Would you like to give it to your family or friends? If you want a full refund or a replacement, you need to return this order to us and the return shipping fee is covered by you, which will cost much time and money. And you need to return the product to China, which will cost a huge amount of shipping and customs duties, as well as a lot of time. This is not cost-effective." Repeatedly asked for return address, nothing. I've had positive experiences ordering from other businesses in China but this one is dishonest. Order number: 12088

KGORGE 回复2022-11-01

Dear customer, Thanks for your order and we are sorry for the inconvenience. Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team. Could you please send us your order number? Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction. Looking forward to your quick reply. Best regards, Kgorge.com

ABSOLUTELY HORRIBLE

They have refused to provide a return shipping address and a refund.

KGORGE 回复2022-11-01

Dear customer, Thanks for your order and we are sorry for the inconvenience. Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team. Could you please send us your order number? Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction. Looking forward to your quick reply. Best regards, Kgorge.com

The patio cover was not useable

The patio cover was not useable at all. All the hardware was not useable and only one cheap pole was sent. The tarp when hung ....stretched and kept saging more everyday ! It is rolled up and ready to send back! I want my money back !!

KGORGE 回复2022-11-01

Dear customer, Thanks for your order and we are sorry for the inconvenience. Your feedback let us know that customer service problems still need to continuously improve efficiency. Please allow me to express my sincerest apologies on behalf of my team. We have verified your order information and sent our solution to your email. Please be sure to promptly confirm and then reply to us, we must try our best to solve your problems to your satisfaction. Looking forward to your quick reply. Best regards, Kgorge.com

The outdoor curtain order arrived as…

The outdoor curtain order arrived as promised. The quality of the curtain wasn't what I expected. When the description states it's CANVAS material, one expects a thick, heavier material. These curtains didn't meet that expectation. However, the curtains are nice, but the quality failed my expectation.

I had a horrible experience with my…

I had a horrible experience with my purchase. The website is not honest when it comes to refunds. The company does not give a full refund or a realistic option to return the items. I ordered the wrong colored curtains and when I tried to return them I was told that it would cost too much money to return the item because they are based in china. I was offered a $15 refund which is really unfair because I actually spent close to $200 for the curtains. Now I'm stuck with curtains I cannot use and no way to get my money back.

KGORGE 回复2022-11-01

Dear customers, Thank you for your order and really sorry for the inconvenience. Your feedback lets us know that customer service issues still require continuous improvement. But we have given you the corresponding refund and you have agreed. I have sent you an email. Please confirm that you have received our refund. Looking forward to your quick reply. Sincerely, Kgorge.com

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