KrispCall

Dear Mariam, Thanks for your feedback! We're glad KrispCall's working well for you, especially the call quality and integrations. We hear you on the occasional delays and the desire for more advanced features. We're constantly working on improvements and new updates are on the way! The KrispCall Team

Sophia, thank you for your thoughtful feedback. We're pleased to know that KrispCall's clear communication and noise cancellation features are serving you well. We're committed to continuous improvements to enhance your experience even further.

Hi Lakshay, Thank you for your kind words and detailed feedback. We're pleased to know that our support team was able to streamline your verification process efficiently and that your number activation went smoothly. Providing prompt, reliable service is a top priority for us, and it's rewarding to hear that we met your expectations.

Hi Kirk, We’re so glad to hear our support team was able to assist you in getting your number back! It's always our goal to make sure our users feel supported and at ease. Thanks for taking the time to share your experience.

Hi Ballads, we’re truly sorry to hear about your experience and understand your frustration. Please accept our apologies for the inconvenience caused. Account renewals are fully managed by our automated system and currently require payment through a valid card. The balance in your KrispCall workspace is limited to usage for calling and SMS services and unfortunately cannot be applied toward renewals. We do recognize that users may face delays, which is why numbers are retained for 10 days after expiry, with an additional 5-day window provided for repurchase. Beyond this period, the system automatically releases the number. We appreciate your feedback and will continue working to improve flexibility and clarity around our processes. Best regards, The KrispCall Team

Hi Hyip, we’re truly sorry to hear that you feel this way. We understand it may seem unfair to be charged for unanswered calls. However, when a call is initiated, several backend processes are triggered. These include signaling, reserving system infrastructure such as SIP trunks and bandwidth, and routing through carrier networks. These processes consume resources and generate costs, even if the call is not answered. Since KrispCall is billed by its carrier partners once a connection attempt is made, we must apply those charges accordingly. We hope this explanation brings some clarity. If you believe there has been a billing error or would like further assistance, please get in touch with our support team. We are here to help. Warm regards, The KrispCall Team

Thank you, Muthu! We're glad you're enjoying the app and finding it useful for your calling needs. We appreciate your feedback and look forward to supporting your communication goals.

Thank you, WEBNOVA VR! We're glad to hear you're finding KrispCall easy to use. If you have any suggestions or need support as you continue exploring the platform, feel free to reach out — we’re here to assist anytime. Thank you for choosing KrispCall.

Hi James, Thank you so much for the glowing review! We’re thrilled to hear that KrispCall has been a fantastic experience for you—from the clean interface and unified callbox to the excellent call quality and global virtual number coverage. It’s always rewarding to know that we’re helping businesses like yours communicate more efficiently and effectively. Your kind words about our support team mean a lot too—we’ll be sure to pass them along! Thanks again for your recommendation and continued trust in KrispCall. Warm regards, The KrispCall Team

Thank you once again for your kind and thoughtful words, James. We truly appreciate you choosing KrispCall and being a valued member of our community. Your trust means a great deal to us, and we remain committed to continually earning it through consistent service and support. Should you ever need any assistance with the app, please don’t hesitate to reach out—we’re always here to help. Warm regards, The KrispCall Team

Hi Vernon, Thank you so much for your kind words and thoughtful feedback! We’re thrilled to hear that your experience, from inquiry to registration, was smooth and supported every step of the way. Kat, Trish, Sakshi, and the entire support team truly appreciate the shout-out! We also value your suggestion on understanding requirements upfront—it’s great advice for future users, and we’ll continue working to make the process even more seamless. Thanks again for choosing KrispCall. We're here whenever you need us! Warm regards, The KrispCall Team

Hi LL, we're genuinely sorry to hear about the trouble you've encountered. We understand the importance of a dependable phone service, especially for managing a business. Could you please let us know which device you're using KrispCall on—is it an Android or iOS device? This information will help us investigate the issue more effectively. Thank you for bringing the concern regarding incoming calls to our attention. We’re taking this seriously and will begin working on a resolution right away. However, regarding verification codes and automated calls from platforms like PayPal, we’d like to clarify that delivery depends heavily on the sending service provider. Due to current high-level carrier restrictions on U.S. numbers, especially for virtual numbers, such verifications may not always be supported or delivered reliably. We understand that this can be disruptive, and we’re working diligently to improve the experience. Please don't hesitate to contact us at [email protected] with your account details so that we can investigate your case directly. Thank you for your patience and understanding. – Team KrispCall

Hi Colton, we're genuinely sorry to hear about your experience and appreciate you bringing this to our attention. That’s not the level of support or clarity we aim to provide. We’ll be reviewing this internally to ensure our team reflects the professionalism and transparency our users deserve. If you're open to it, we’d love the chance to reconnect and better understand your needs—feel free to reach out at any time.

Hi Gary, Thank you for your detailed feedback — and we're genuinely sorry for the frustrating experience you had. We completely understand how important a smooth setup, reliable service, and transparency are when you're running a business. Regarding the repeated verifications, we agree it can feel excessive. However, since our system is designed to follow strict compliance and security standards, the process is largely automated and unfortunately not something we can manually override while it's in the main verification stage. That said, we recognize this impacted your workflow and are actively looking for ways to make this smoother in the future. As for the number porting process — we want to clarify that once your documents were approved, you should have received an email confirming the timeline for porting. During the 3-day period, your number doesn't go inactive; it remains fully operational with your previous provider until the port is complete. We're sorry if this wasn’t clearly communicated, and we’ll work on improving the clarity of our notifications moving forward. We also appreciate your suggestions about adding features like bulk message deletion — these are very helpful, and we’ve noted them down. Our team is already discussing ways to incorporate these enhancements, and we're committed to delivering a more intuitive and seamless experience as we grow. Thank you again for sharing your honest thoughts, Gary. We’d still love the chance to make this right — if you're open to it, feel free to reach out to us directly at [email protected]. – Team KrispCall

Hi Seth, thank you for the great feedback! We're glad to hear you're enjoying the call handling features and the integration with HubSpot. It's great to know it's making your workflow easier. If there's anything else we can do to support you, feel free to reach out!

Hi Yusuf, thank you for the kind words! We're glad to hear you're enjoying clear, noise-free calls with KrispCall. It's great to know the app is working perfectly for your daily use. If you ever need anything, feel free to reach out—happy calling!

Hi Thiago, we're so glad to hear you're enjoying KrispCall in your new office! It’s great to know the app is helping simplify your daily workflow. If you ever have any questions or need support as you continue using it, we’re just a message away. Thanks for being with us!

Hi Amer, thank you so much for your kind words and recommendation! We're glad to hear your verification process was smooth and that you're enjoying our up-to-date services. It's great to know KrispCall is working well for you. We're here if you ever need any assistance!

Hi Michael, thank you for your wonderful feedback! We’re thrilled to hear that KrispCall has made your client interactions simpler and more convenient. Helping you stay connected without the hassle is exactly what we aim for. Thanks for trusting KrispCall!

Hi Amjad, we're genuinely sorry to hear about your experience and the inconvenience this has caused. We understand the importance of service continuity and timely support, especially when your business is impacted. However, we’re currently unable to locate your account or case details based on the information provided in this review. To better understand and resolve your issue, we kindly ask that you reach out to our support team at [email protected] using your registered email address or account details. Once we have this information, we’ll be able to get a clearer picture of your situation and assist you accordingly. We appreciate your patience and hope to resolve this promptly for you.