Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the electric scooters are remarkably sturdy, fast, and exceptionally smooth to ride during daily commutes. Consumers also point out the extremely fast delivery service alongside a very helpful support team that promptly resolves technical questions and user concerns.
However, some people mentioned frustrating issues with significant delivery delays and online tracking information failing to update properly for several days. A few other reviewers also experienced major problems with customer service responsiveness, unhelpful interactions, or missing components upon arrival.
The shipping was very fast, I receive the G2 pro in good shape.
The customer service is completely
Open to discuss about the goods and shipping by mail or WhatsApp.
The G2 pro is working very well I'm completely satisfied...
Kukirin Escooter 回复2026-04-22
Enjoy your rides, and thanks for being part of the KuKirin community! 🛴
I’ve been using the Kukirin G2 Master for almost a year and overall I’m satisfied with it. It has good power, the acceleration is smooth, and it handles well on both flat roads and small bumps.
The battery life is decent and matches my expectations, and the build quality feels solid. It’s suitable for daily commuting.
Overall, it offers good value for the price and I would recommend it to anyone looking for a powerful electric scooter.
Kukirin Escooter 回复2026-04-22
Thank you so much for the long-term update and the recommendation.
Great scooter. Fast delivery
The scooter runs great and has great bounce on unsteady surface. Good acceleration even up hill. The scooter is stabil and turns great on curvy roads. The tires are thick and wide and provides a good grip even in rainy weather. Features as lights on front and back and turn signal gives a safe ride in dark evenings.
Kukirin Escooter 回复2026-04-22
Thanks for the detailed feedback on the acceleration and handling—it’s great to know it’s tackling those hills with ease. Enjoy the safe riding! 🛴
I bought a Kukirin G2 Master scooter. It's the best thing I have now. Strong, beautiful, stylish and super high quality. I've had 3 scooters so far. But this one is the best. Fast shipping, great service. Highly recommended!!
Kukirin Escooter 回复2026-04-15
Thanks for the glowing recommendation—enjoy your new favorite ride!
Fast delivery, and very helpful customer service!!
Good feeling of quality - from service to product itself.
Kukirin Escooter 回复2026-04-15
It is great to hear that you're feeling that quality both in the scooter and in your interactions with our team! We're glad we could get your order to you quickly and provide the support you needed.
Thanks for the feedback—enjoy the ride!
We purchased 2 KuKirin G Pro scooters. They have great suspension and the delivery was free, along with 2 locks & 2 scooter bags) Delivery came soon after processing. They were securely packed and we had no problem putting the handle bar screws in. They were prompt in all replies to my correspondence with them. We lost a set of keys so bought the new lock piece, when it arrived they also sent video links on how to replace it. I believe KuKirin have agents to service their scooters in Dublin now & even faster delivery. Lots of parts available to buy on their website if needed. They also followed up for feedback and how I was enjoying using the scooters. I would recommend Kukirin they have a good selection of models and their after sales service was super quick & helpful via text & email.
Kukirin Escooter 回复2026-04-15
We’re glad our support team could help with the video guides for your lock replacement and that the setup process was smooth.
Thank you for the detailed recommendation—we’re always here to help. Enjoy your rides!
Excellent customer support!
I had a problem with the battery on my KuKirin G4 scooter, and the team handled everything very professionally.
They responded quickly, guided me through the process, and sent a replacement battery under warranty without any issues.
The delivery took a bit of time, but everything arrived safely and works perfectly now.
Highly recommend their service!
Kukirin Escooter 回复2026-04-15
Thank you for the high recommendation and for your patience—enjoy your ride!
We’re genuinely super happy with our electric scooter! It’s got really high quality, and you truly feel like you get a lot for your money. Highly recommended! Plus, we have to mention that the support has been great as well – quick responses and really helpful. It makes the whole experience even better!
Kukirin Escooter 回复2026-04-15
Thanks for the high recommendation—we truly appreciate it. Enjoy the ride!
I bought the Kukurin G3 Pro, which shipped quickly, and I received my package in excellent condition. After charging and assembling it, it worked without complaint. In the dark, it looks as cool as I imagined! The design is just beautiful, especially in the dark with all these lights.
Kukirin Escooter 回复2026-04-15
Thanks for the feedback, and enjoy turning heads in the dark!
I wanted to return the scooter after one week and company didn´t alow. Accordind to EU laws consumers have 14 day to return goods and have a full refund. Kurikin simply refused this. Therefore I don´t recommend this company that operates against EU Laws.
Whether you live in a city or in the countryside, for distances of 25-35 kilometers per day this is the best purchase you can make, this is ideal Quality product, fast shipping, excellent support
Kukirin Escooter 回复2026-04-15
Thanks for the recommendation—it is awesome to know we're helping you cover those distances with ease!
The scooter arrived with no problems, it works great, has good tires and enough power for all terrain. The quality of the scooter is amazing for it’s price. The suspension is great too. Overall the best scooter i have had and tried.
Kukirin Escooter 回复2026-04-15
Thanks for the awesome feedback, and enjoy exploring new trails!
I have got the G4 Scooter and it is awesome. It drives so well in the streets because of the bigger tires and a really good suspension. The 2000 W are amazing and also my weight can be handled with ease by the scooter, even if it goes upwards an hill- which we have a lot nearby.
Because of the wider handlebar it is also really stable.
Now I ordered the second one and the customer service was great. Because of the second order they contacted me, just to ensure if this order was really done by me.
I just can recommend the brand and the scooter itself.
Kukirin Escooter 回复2026-04-15
Thank you so much for the second order and for recommending us; we just wanted to make sure everything was perfect for you. Enjoy the rides on both of your "beasts"!