Very good service :))
Thanks for the feedback
KuKirin Official Site
以上内容由商家自行提供,未经平台核实。Kukirin Escooter(kukirin-escooter.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 273 条用户评价,属于车辆与交通分类,口碑良好。81% 的评价为 4 星及以上,14% 为 1 星;商家回复了 93% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the electric scooters are remarkably sturdy, fast, and exceptionally smooth to ride during daily commutes. Consumers also point out the extremely fast delivery service alongside a very helpful support team that promptly resolves technical questions and user concerns. However, some people mentioned frustrating issues with significant delivery delays and online tracking information failing to update properly for several days. A few other reviewers also experienced major problems with customer service responsiveness, unhelpful interactions, or missing components upon arrival.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。Thanks for the feedback
It’s overall a flawless experience, the support is very fast and kind and delivery was very easy to navigate or change to a pickup station would buy again.
We look forward to seeing you again when you're ready for your next purchase. Enjoy the ride!
The dgt is really good if we dont count uphill and it only drives 25 kmh and is pretty good to whelie with
Thanks for your feedback
Great product and fiable…
Thanks for the support and enjoy the ride!
I am very satisfied with my KuKirin G4 scooter. The performance is strong, acceleration is fast, and the overall build quality feels solid. The scooter meets my expectations and is fun to ride. Delivery was also quick and smooth. I would recommend it.
Thanks for the recommendation, and have a blast out there on your rides!
Fast delivery, product as described. Accessoires arrived a week later. Questions are answered quick and friendly. This company is professional and trustworthy! My dins are enjoying their e-scooters thoroughly!
Thank you for your trust in us and for highlighting our service—it means a lot to the whole team!
Hello kukirin i want to only ask if this website i legit couse my mon ordered from here yesterday 24th and she thinks that we got scammed i hope not and i hope that i will come and it was the G2 could u tell me if they are in stock right know so i dont have to worry i reply would help so much
Hello, we are a legitimate website. Once your order has been shipped, a tracking number will be sent to your email address. You can contact us via this email to obtain the latest updates regarding your package: [email protected]
Thank you for the feedback — we understand your concern 👍 Our brake pads are priced based on original specifications and durability to ensure safety and reliable braking performance. That said, brake pads are consumable parts, and compatible alternatives are also available on the market if you prefer more budget-friendly options. We appreciate your honesty and your support!
It was grand i got the scooter but it took a little longer than expected
Thank you for your feedback! 😊 We’re glad you received the scooter and are happy with it. Sorry it took a bit longer than expected, and we really appreciate your patience!
This e-scooter in illegal to use in public roads, footpaths & cycle tracks for all ages in Ireland. if the Guards see you on it they have a right to take it off you, destroy it & you will be prosecuted for driving a vehicle with no insurance (it cannot be insured). the vehicle exceeds the Max speed, max weight & max power output permitted in Ireland. They also cannot have a seat (it only need to fail 1 - see Gov.ie Microbobility table). Note e-scooters legal or not cannot be used by anyone under 16. Kurkirin e-scooters are well aware of this as you can see from their reply. However, if you email them what is the best escooter to use on your public roads commute they will recommend an e-scooter that is illegal for that journey. This company has a CE mark for the electrical system only. It does not have CE / BS/ ISO certification for the structure or to be classed as machinery (this in not a 45-86kph toy).
Hello, you can ride KuKirin scooters in private areas. I couldn't find your order, so I'm not sure if you are a real user.
Everything is good and well organised, I received exactly what I ordered and the quality so far is awesome. Just if you order gloves, they are shipped from china and take way longer to arrive than the actual scooter. One negative tho is that you can’t choose the size of the gloves and they arrive in random size as a result they barely hug my fingers and make me lose control easily when ridding…
Thank you for your feedback! We’re glad to hear you’re happy with the scooter and overall quality. We appreciate your note about the gloves — their shipping time and sizing can vary, and we’ll work to improve this. If you need assistance with the gloves, feel free to contact our support team.
everything is good with the top speed and the start was as I expected. sturdy construction easy and comfortable to handle on the road. I'm not sure about the quality of the tires, maybe they should have been a little better. also after a wash the right brake and the steering wheel hardened. this probably shouldn't have happened. otherwise it's a very good scooter. on the uphills it goes very comfortably and its battery gets about 40 kilometers
Thank you for your feedback! We’re glad you’re enjoying the scooter’s performance and handling. We appreciate your notes about the tires and the brake/steering issue after washing — please contact our support team so we can help you check and resolve this quickly.
After less than three months, the rear light stopped working, I waited two days for contact, the bag I ordered with the scooter did not arrive, as for the scooter itself, it was very well done and of high quality.
Thank you for your feedback. We’re glad to hear that you’re satisfied with the scooter’s quality. We sincerely apologize for the issues with the rear light and missing bag. Please contact our support team directly so we can resolve these matters as quickly as possible. Your satisfaction is very important to us.
The purchase and shipping went smoothly, The scooter has a sleek design and good potential, but there’s room for improvement in build quality. The open layout makes the shock absorbers and brakes vulnerable to dirt and moisture, and adding fenders would make a big difference for us in rainy climates.
Thank you for your thoughtful review! We’re glad you like the scooter’s design and performance. We appreciate your detailed feedback about the build and protection — it’s valuable input that helps us keep improving our products.
Thanks a lot! We’re really happy to hear you had a great experience with our service
I bought a Kukirin G2 Master scooter, and it turned out to be one of the worst purchases I’ve ever made. The product quality is extremely disappointing, it broke down shortly after I started using it, and the so-called warranty or service support was practically useless. Communication with the company was slow, unhelpful, and in the end I had to rely on my bank to get a chargeback. It took months of wasted time and energy, and I never received any real support from Kukirin. Based on my experience, this brand cannot be trusted either for product quality or for after-sales service. I strongly advise everyone to avoid Kukirin scooters.
Hello, please provide your order number so I can verify your order and assist you with your issue.
Ordered controller for my G4. I picked up the package and when I opened it bracked was damaged and there was strange noise coming from it when shaken. Sended video to customer support and got response from support in which they told me that they are not going to accept my apply for refund. On their website clearly stands policie of returns and refunds on which they are not agreeing upon.
Hello, please provide your order number so I can verify your order and assist you with your issue.
I bought a G2 scooter in April. The scooter’s handlebar was misaligned and turned to the left. They sent me a part that connects the handlebar to the base, the crossbar, which was supposed to resolve the issue. However, after professional installation by a mechanic (costing me an additional €20), the problem persisted. The mechanic confirmed that the issue lies in the incorrectly drilled holes on the crossbar, making it impossible to properly align the handlebar. After countless emails, photos, and videos sent via WhatsApp, communication stopped. Their support no longer replies to me, they ignore my requests to send a properly drilled part or accept the return of the scooter. I don’t allow my daughter to ride a faulty scooter, so it has mostly been sitting unused for 5 months. Order #7930
Thank you for your review. We take such feedback seriously.I have asked my colleagues to reply to you via email, please pay attention to your inbox. Please rest assured that we will help you until the problem is resolved.
I want a refund since my preordered g2 ultra hasn’t released and i havent got any news. My order number is #22036 please cancel my order and reach back to me
Hello, we have confirmed that the G2 Ultra is a pre-order item. We have now arranged a refund for you.
I bought a g2 and they didn’t shipped it in 3days I don’t think that I become it under 7days, the support is bad there do not answer it really needs long, still waiting
Hello, please provide your order number and we will resolve your issue as soon as possible.
共 273 条符合条件的评价