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Kukirin Escooter

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273 条评价

4.2273 条评价
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关于 Kukirin Escooter

数据更新
网站
kukirin-escooter.com
分类
车辆与交通
所在地
中国
状态
待认证
近 12 个月
255 条评价
差评回复率
93%(40/43 条)
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商家自述

KuKirin Official Site

以上内容由商家自行提供,未经平台核实。

Kukirin Escooter靠谱吗?

Kukirin Escooter(kukirin-escooter.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 273 条用户评价,属于车辆与交通分类,口碑良好。81% 的评价为 4 星及以上,14% 为 1 星;商家回复了 93% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the electric scooters are remarkably sturdy, fast, and exceptionally smooth to ride during daily commutes. Consumers also point out the extremely fast delivery service alongside a very helpful support team that promptly resolves technical questions and user concerns. However, some people mentioned frustrating issues with significant delivery delays and online tracking information failing to update properly for several days. A few other reviewers also experienced major problems with customer service responsiveness, unhelpful interactions, or missing components upon arrival.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Everything is perfect!

Great quality scooter... this machine really has power! Fast shipping and absolutely fantastic contact with customer service. I recommend it to everyone!

Kukirin Escooter 回复2026-09-10

Power. Speed. Support. You just ticked all our boxes, Anna🚀 Thanks for the 5 stars and for spreading the word — we'll keep earning it.

Excellent service

Excellent service, very satisfied with Luna!!!

Kukirin Escooter 回复2026-09-10

Thank you so much Dalibor!💗We're so glad to hear you had an excellent experience 🛴🛴— and it means a lot to us that Luna could take such good care of you. We'll be sure to pass your lovely words along to her! Your feedback truly motivates our whole team. We'd love to see you again — feel free to reach out anytime!

They are awesome

They are awesome, I trust completely on them, they have a great service, they are very kind, and they are always looking the best way to solve the problems ❤️

Kukirin Escooter 回复2026-09-10

hello, Jose Silva !thank you from the bottom of our hearts, ! ❤️ Your trust and kind words truly mean the world to us. We'll keep working hard to deserve your trust!👏👏

Hi,I just went down to check on my…

Hi,I just went down to check on my e-scooter, and the tire is completely flat once again. This is absolutely unacceptable. I paid good money for this, and it is honestly disgraceful that it keeps failing like this.There is clearly a major manufacturing defect with this entire scooter, and I am extremely angry about this situation. I refuse to ride it any further because I do not want to damage it more. I am leaving it as it is and expecting you to handle this immediately.I expect a response and a solution as fast as possible. I want one of the following options:A full refund of my money.A brand new replacement scooter.An alternative solution that we can both agree on right away.I am highly frustrated and expect you to take this seriously. I look forward to your immediate response.Regards,

Kukirin Escooter 回复2026-09-10

Hello. If the tire you received is leaking air, please contact us immediately. We guarantee a 100% immediate resolution or replacement. Please provide your order number and a video showing the issue, and contact our customer service team via email to have this resolved. [email protected]

Very fast delivery and good communication

Very fast delivery and good communication. I bought the DGT version and it runs perfectly. I recommend this seller!

Kukirin Escooter 回复2026-09-10

Love this review! 🙌 DGT running perfectly + fast delivery = happy customer. Thanks for the recommendation — see you on the next time! ☺️

This is my second time buying scooter…

This is my second time buying scooter G2 It’s worth for spending on it, do the job morethan cost strong build quality and balance control also suspensions All perfectly fit also it’s fast 😎 ( Fast delivery with super production)

Kukirin Escooter 回复2026-09-10

This is your second time purchasing our products—the ultimate compliment for us! Thank you for coming back, and enjoy your ride! 🛴💗

You will never get your money back 😡

THE WORST PURCHASE OF MY LIFE. 😡 I strongly advise against buying from KUKIrin. My order arrived incomplete, and then I spent an entire month trying to resolve the issue with their customer service. Instead of actually helping me, they kept fobbing me off. When I returned the unnecessary parts, they even made me pay €30 for the return. I had to print the return labels myself and arrange the whole return process. And the worst part? Even after the parcel had arrived back with them, they still didn’t refund my money. I wasted an entire month going back and forth with their customer service. Thankfully, my bank eventually helped me recover my money. Absolutely terrible service, zero professionalism and zero respect for the customer. If you don’t want to waste your time, money and nerves, stay well away from KUKIrin. 😡

Kukirin Escooter 回复2026-08-27

Hello, please tell me your order number and I will check this. Also, we do not support returns of accessories and parts because it's difficult to determine if they've been used. If you insist on returning them for your own reasons, you will be responsible for the return shipping costs.

Jag blivit scam av the other company…

Jag blivit scam av the other company and is gång scam you and this is the only real

Kukirin Escooter 回复2026-09-10

Tack för förtroendet! Så tråkigt att höra om din dåliga upplevelse någon annanstans. Vi lovar att du kan känna dig trygg hos oss — riktiga produkter och rak service, alltid. Vi finns här för dig! 🙏

Quicker than I expected and scooter…

Quicker than I expected and scooter came in perfect condition. The issue with the missing throttle was handled speedily and professionally. Thank you

Kukirin Escooter 回复2026-08-25

Thank you so much for the wonderful review! We're thrilled your scooter arrived safely and ahead of schedule. We always aim to fix any hiccups right away, so we're glad our team could get that throttle sorted out quickly for you. 💪💪

Hi quality scooter

Hi quality scooter! My son is very satisfied. Delivery time was great. In general I’m satisfied with everything. Thanks Kukirin!

Kukirin Escooter 回复2026-08-25

You are very welcome! It is wonderful to hear that your son is loving his new KuKirin scooter and that the entire experience met your expectations.Please let me know if you need any help in the future. Have a pleasant ride! 💗💗

Perfect for the side of a bumpy back…

Perfect for the side of a bumpy back roads that are on my way to work, lights up the area perfectly during the night and a sturdy hard build makes the drive feel safer.

Kukirin Escooter 回复2026-08-25

hello, We are so glad to hear that your KuKirin is making your daily commute safer and smoother, even on those bumpy back roads. It's great to know the bright lights and sturdy build are providing the confidence you need for night riding. Drive safely and enjoy your daily trips! 🛴🛴

BAD experience with Kukirin

I would like to share my experience with Kukirin and the complete lack of care and respect I received regarding my purchase. I purchased a Kukirin scooter in October 2025. In January 2026, after only three months of use, the scooter started experiencing problems. I contacted Kukirin because the scooter was still under warranty, and the purchase was made with the 12 month warranty clearly stated on their website. However, instead of resolving the issue, Kukirin initially refused to properly address the problem. I had to repeatedly contact them and even provide information regarding consumer protection laws and my legal rights before they finally agreed to offer a solution. After seven months of dealing with this situation, Kukirin offered me what they described as a 95% new scooter and asked me to send my original scooter back to their warehouse. I accepted the agreement and sent my scooter back. One week later, I received the replacement scooter. According to Kukirin, this scooter was practically new and only had a few scratches. That was absolutely NOT the condition of the scooter I received. The scooter had much more than a few scratches. It was heavily worn and covered with stickers from its previous owner. The scooter was so worn that you could barely even see its original orange color anymore. And to make matters worse, we originally paid for a scooter with a 25 km range, while the replacement scooter they sent us only reaches around 18 km. As soon as we received the scooter, we contacted Kukirin and sent them all the evidence showing its condition and the problems we had discovered. We also explained that we felt we had been misled about the condition of the replacement scooter. Their response was simply that this was the only scooter in good condition they had available and that I had to accept it because I had agreed to receive this scooter. So I would genuinely like to know: where exactly is this scooter 95% new? The scooter I originally sent back to their warehouse was actually in approximately 98% new condition, having been used for only THREE MONTHS. If Kukirin had been honest and transparent from the beginning and had told me that the replacement scooter was heavily worn, covered in stickers, had significant signs of use, and had a lower range than the scooter I originally purchased, I would never have accepted this agreement. This has been an extremely frustrating experience and, in my opinion, demonstrates a complete lack of respect and care for the customer. I will NEVER buy from Kukirin again, and I will absolutely share this experience with other people so they can think carefully before purchasing from this company.

Kukirin Escooter 回复2026-08-12

Please provide your order number, and I will help you resolve the issue.

​I am absolutely thrilled with my…

​I am absolutely thrilled with my purchase! This scooter exceeded all my expectations. The build quality is solid, it handles hills effortlessly, and the battery life is impressive—easily getting me through my daily commute with charge to spare. It’s smooth, fast, and remarkably fun to ride. Setup was a breeze right out of the box. Highly recommend to anyone looking for a reliable and high-performing ride!

Kukirin Escooter 回复2026-08-25

Thank you so much for your recognition and strong recommendation! We're thrilled to hear that this scooter perfectly meets your daily commute needs and makes your journeys more enjoyable. Solid build quality and high performance have always been our goals, and the convenient out-of-the-box design ensures you can enjoy riding from the very beginning. We wish you a smooth, safe, and enjoyable commute!😊😊

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