At Lectric eBikes, we understand that riding should be fun, not stressful. That’s why we create eBikes that remove the barriers of getting around—designed for effortless use, priced within reach, and built to keep up with real life. We believe freedom on two (or three) wheels should never come with complications or compromises. By focusing on reliability, fair pricing, and long-term value, we ensure that everyone can ride without worry and explore life without boundaries.
以上内容由商家自行提供，未经平台核实。Lectric eBikes（lectricebikes.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 269 条用户评价，属于车辆与交通分类，口碑优秀。88% 的评价为 4 星及以上，6% 为 1 星；商家回复了 96% 的差评。数据最后更新于 2026-09-07。
Hello Luan, Thank you for the short and sweet 5 star review! We are so happy to hear that you've had a positive experience with our customer service team. We strive to provide exceptional service to all our riders, so we're glad we hit the mark for you. Feel free to reach back out with any questions or concerns. We're happy to help. Keep us updated on your fun adventures and happy riding!
I’ll start with the negative, my throttle arrived cracked but a CSR quickly mailed me a new one and the wiring harness as well and told me to send a receipt from the bike shop and they would reimburse. That being said, the 2 bikes I got (XP4 500W, and the LITE 2 for my 80 year old mother) are the best bikes I’ve ever had. The shifters work perfectly, the battery is great (I went 63 KM out of 75KM range from 100%-0% with my son on the buddy seat, a total of almost 500 lbs including the bike). The bikes are so solid and well made, the hinges for folding are so well crafted, the bikes are fast and fun and exhilarating to ride. I would recommend this brand to anyone.
Hello Jason, Thank you for taking the time to write this thoughtful review! We are so sorry to hear about the issue with your throttle, but are happy to hear that our customer service team was able to jump right in and get a replacement sent out! Also, we are so glad you are loving your Lectric eBike, and please make sure to keep us updated on your fun adventures! Feel free to reach back out with any questions or concerns. We're here to help!
The customer service is stellar. A front lamp hinge part wasn’t delivered for which I had to sacrifice half a Sunday and $20. Lectric gave me a $50 credit towards a light I needed along with free shipping if the part. The bike needs the following updates. 1) The front light MUST, MUST be connected to the wheel and no the basket. When the bike turns at night, the wheel points in the direction of the turn whilst the basket and the light still points straight. Flatten the light fixture or raise the basket. Save money on the extra wire and hinge and make life easier for the end users. 2) Add Blue tooth and an electric lockout with an app. This bike may get stolen in nyc so we need to have an app that can e-lock it and track. 3) The dual battery should be charged by just one port, not to swap charging battery ports every so often. 4) NYC is a high bike theft city so seat posts, wheels and pedals are often stolen. Make sure they lock in place and can only be removed via inconvenience and difficulty.
Hey there, Thank you for taking the time to write this thoughtful review! We are so happy to hear that you've had a positive experience with our customer service team. We strive to provide exceptional service to all our riders, so we're glad we hit the mark for you! Also, thank you for the feedback! We are always looking for opportunities to improve our products and the riding experience. We'll make sure to forward this to our team. Feel free to reach back out with any questions or concerns. We're here to help!
Only have a hundred miles on but love it so far
Hello Wally, Thank you for the 5 star review! We are so happy to hear that you've already logged 100 miles, and we hope you're loving it as much as we do! Feel free to reach out if you have any questions or concerns. We're here to help! Keep us updated on your fun adventures and happy riding!
Your customer service and concern for your customers experience is stellar! I am so appreciative of Abraham and his assistance. Thank you Lectric bike for being a concerned thoughtful company!
Hello Susan, Thank you for the 5 star review and the kind words! We are so happy to hear that you've had a positive experience with our customer service team. We strive to provide exceptional service to all our riders, so we're glad we hit the mark for you! Please don't hesitate to reach back out in the future if you need additional assistance. Happy riding! Make sure to keep us updated on your fun adventures, and happy riding!
Simple and quick. Everything as advertised - from order to delivery to the first ride! High quality service and product.
Hello Rich, Thank you for the wonderful 5 star review! We are so happy to hear that the ordering process was simple, your eBike met your expectations, and you are pleased with your Lectric eBikes purchase! Please don't hesitate to reach out with any questions or concerns. We're always here to help. Keep us updated on your fun adventures and happy riding!
I just replaced my Lectric XP 1st gen with the new Xp4 750 and this is like night and day....what a great improvement....I am so glad we replaced our old XP they are still in very good shape. My only negatives are 2 things....the battery key placement, it should be on the other side and the big front light, too heavy and not very practical, it is falling all the time...a smaller front light would be better
Hello Andre, Thank you so much for sharing your experience with the XP4! We’re thrilled to hear how much of an upgrade it has been from your first-gen XP and that you’re loving the improvements. It’s also great to hear your original XPs are still going strong! We really appreciate you taking the time to share your feedback on the battery key placement and front light as well. We’ll be sure to pass those suggestions along to our team. We’ll also be reaching out to you directly to see how we can better your experience.
The bike is wonderful. Having a ball with it. However the shifter was broken upon arrival but you sent me a replacement. I took it to a lectric bike dealer and the swapped it out for me. Cost was $75 but they did a good job. I feel this should have been a direct bill item but the online representative did not reply to my email so I fixed it on my own dime. Not a pleasant experience considering the cost of the bicycle.
Hello Bryan, Thank you for sharing your experience with us, and we’re so sorry for the frustration this situation caused. While we’re glad to hear you’re having a great time with your bike, we completely understand how disappointing it was to have the shifter arrive damaged and then be left covering the cost of having it replaced, especially after not receiving a response to your email. We’ve located your account and will be reaching out to you shortly to look into this further and see how we can help. We truly appreciate your patience and the opportunity to make this experience better.
My experience with Lectric started out very frustrating. I originally ordered two XP Lite 2.0 e-bikes, but the shipping process took much longer than expected. A shipping label was created, yet there was very little movement or useful information afterward. I often felt that I was receiving generic responses instead of clear and accurate updates. Full disclosure: Lectric honored my request and refunded the original order. About a week later, I reordered the bikes because my wife really wanted them. The second order eventually arrived, but we have not ridden the bikes yet, so I cannot honestly review their performance, comfort, or reliability at this time. This review is mainly about my purchasing and shipping experience. I appreciate that Lectric issued the refund when requested, but the delays and lack of clear communication took away much of the excitement. I believe the company needs to provide more realistic delivery estimates and be more transparent when orders are delayed. Once we have ridden the bikes and had time to properly evaluate them, I plan to update this review with our experience.
Hello Joel, We’re so, so sorry that your experience with us started off on such a frustrating note. We completely understand how disappointing it is to be excited about a new eBike, only to be met with shipping delays and communication that didn’t provide the clarity you needed. That’s certainly not the experience we want for our customers. We truly appreciate your understanding and patience, as well as the opportunity to make things right by honoring your refund and getting your second order to you. We’ll be sure to share your feedback with our team, especially regarding delivery estimates and communication during delays, as this is an area we can continue to improve. We hope you both have a wonderful experience once you get out and start riding, and we’d love to hear what you think after you’ve had the chance to put some miles on your XP Lite 2.0s
Easy purchace, good website with good info for a nubie like me to Ebikes, great customer service, great quality. Its nice to do business that is detail oriented, good quality and they have real people to talk to in customer service.
Hello Gary, Thanks so much for the kind words! We’re really glad the website and information made getting started with eBikes a little easier, and it’s great to hear you had a good experience with our customer service. We really appreciate you choosing Lectric and taking the time to share your experience!
I am very happy with my purchase. The delivery went just as expected. The box is heavy though, so a good idea to meet the delivery person at the truck to get it safely to your door. The email including a video on how to unbox and set up your bike is very useful. All the information you need is there. I have discovered that I like to use the throttle in level 1 to get going, and mostly I only need level 1 and 2. The bike feels quite powerful even when going up steep hills and I haven't needed any more than level 3. Since it has small wheels and a lack of front suspension you can feel the bumps in the road, but I like the fact that the bike is simple and relatively light.
Hello Robert and Helen, Thank you so much for sharing such a detailed review! We’re thrilled to hear you’re happy with your purchase and that your delivery and setup went smoothly. It’s great to hear that you’re enjoying the power and finding that the lower assist levels work well for your rides, even when tackling those steep hills! We also appreciate your feedback on the ride feel and design. We’re glad the simplicity and lighter weight are working well for you, and we hope you continue enjoying every mile!
Baaaaddddd
Hello Chad, We’re sorry to hear that you didn’t have the experience you were hoping for, and we truly appreciate you taking the time to share your feedback. We’ll be sure to pass it along to our team as we continue looking for ways to improve. We’re glad we were able to assist with your return, and we appreciate the opportunity to help!
Its been a great purchase! Been using it as my ride to work and its been going smoothly. Would definitely recommend to anyone looking for a alternative transportation method for reasonable distance commutes!
Hello David, Thank you so much for sharing your experience! We’re thrilled to hear your eBike has been a great purchase and is making your commute to work smooth and enjoyable. We truly appreciate the recommendation and are happy to be part of your daily ride!
Hello there, We’re so sorry for the inconvenience and for the experience you had with us. We took a look at your account and noticed there were some delays with your shipment, and we completely understand how frustrating that can be. We want to make this right and provide you with the experience you deserve. A member of our Customer Service team will be reaching out to you directly to assist further. Thank you for your patience and for bringing this to our attention.
I’m loving my bike so far after having it a couple of weeks! I love that I didn’t have to do much assembly, ready to ride pretty quickly and such a fun ride! I’m going to love the lightweight transportable option!!
Hello Julie, Thank you so much for sharing! We’re thrilled to hear you’re loving your bike and that you were able to get it ready to ride so quickly. It’s great to hear you’re enjoying the ride and looking forward to the lightweight, transportable design. We hope you continue having a blast and making plenty of great memories on your eBike!
Good customer service replacing a faulty control button wire and defective seat suspension post. Well done..courteous and prompt resolution
Hello Mark, Thank you so much for the kind words! We’re thrilled to hear that our team was able to provide courteous and prompt service and get the replacement parts taken care of for you. We truly appreciate you taking the time to share your experience and are glad we could help get you back on the road!
Great bike that gives me a great ride. I keep it in Econ mode. It helps me smooth out the ride, going up and down the hills in my area.
Hello Peter, Thank you for sharing your experience! We’re so glad to hear your bike is giving you a great ride and helping make those hills around your area a little easier to tackle. It’s great to know you’re enjoying the smooth ride. We truly appreciate your support and hope you continue enjoying every mile!
First of all, it is made in the USA from what I can tell. It has great reviews, excellent advertising and tons of learning tools and videos. They know to run a first class organization!
Hello David, Thank you so much for the wonderful feedback! We’re thrilled to hear that you’ve had such a positive impression of Lectric and have found our reviews, advertising, and videos helpful. We work hard to provide our customers with the tools and support they need, so it means a lot to hear that reflected in your experience. We truly appreciate your kind words and support!
We love our bikes. We had them shipped to our vacation home and we have gotten many hours of enjoyment from them. The only issue we've had is with the key placement on the XP Lite 2.0. When folding the bike, the pedal can bend the key.....and it has. My wife and I are 63+ years young and getting out on the rail trails of Northern Vermont and southern Quebec has been amazing. Thank you for building a quality product at a reasonable price point. (Hers: XP Lite 2.0, mine XP4 750. Both long range). I suspect we will enjoy them for years to come.
Hello Joe, Thank you so much for sharing this! We’re thrilled to hear how much you and your wife are enjoying your bikes and exploring the rail trails of Northern Vermont and southern Quebec. It’s wonderful to know your XP Lite 2.0 and XP4 are bringing you so many hours of enjoyment! We also really appreciate you bringing the key placement on the XP Lite 2.0 to our attention. Feedback like this is incredibly helpful, and we’ll be sure to share it with our team. Thank you for choosing Lectric and for your kind words about our quality and value!
I bought two bikes back to back and both are fantastic. Power and range is excellent and I live on steep mountains. Without these bikes, it's impossible for me to cycle around my town because of the steep grades. The quality and price point is unbeatable.
Hello there, Thank you so much for sharing your experience! We’re thrilled to hear that both of your bikes have been fantastic and are giving you the power and range you need to tackle those steep mountain grades. It means a lot to know that our eBikes are helping make it possible for you to get around your town with ease. We truly appreciate your support and kind words about the quality and value!
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