At Lectric eBikes, we understand that riding should be fun, not stressful. That’s why we create eBikes that remove the barriers of getting around—designed for effortless use, priced within reach, and built to keep up with real life. We believe freedom on two (or three) wheels should never come with complications or compromises. By focusing on reliability, fair pricing, and long-term value, we ensure that everyone can ride without worry and explore life without boundaries.
以上内容由商家自行提供，未经平台核实。Lectric eBikes（lectricebikes.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 269 条用户评价，属于车辆与交通分类，口碑优秀。88% 的评价为 4 星及以上，6% 为 1 星；商家回复了 96% 的差评。数据最后更新于 2026-09-07。
It would have been nice to have instructions included with e-bike.
Hello Judy, Thank you for sharing your feedback! We understand how helpful it can be to have written instructions included right out of the box. We’re glad you took the time to share your experience, and we’ll be sure to pass your feedback along to our team. We hope you’re enjoying your eBike and all the rides ahead!
Hello Ranjit, Thank you for the great feedback! We’re so glad to hear you’re impressed with the solid build of your eBike. We truly appreciate you taking the time to share your experience and hope you continue enjoying every ride!
This is my second Lectric bike. The first was the 3.0 and WOW! I am impressed with the upgrades on the XP4. Blinkers?! And the display is such a noticeable improvement. I was also thrilled to see that the throttle was replaced by a thumb trigger. I cannot tell you how uncomfortable that throttle was… and it went out after 3 years of use. My old bike is out at burning man with a friend for probably what will be its last ride. I’m stoked to have such a smooth and sleek upgrade. Putting the bike together was also a breeze! Thank you Lectric!
Hello MT, Thank you for sticking with us for a second Lectric! We love hearing that you’re enjoying all the upgrades on the XP4, especially the blinkers, improved display, and thumb throttle. It sounds like your original 3.0 had quite the run, and we’re honored to be part of its next adventure at Burning Man! We’re glad the XP4 was an easy setup and that you’re loving the smoother, sleeker upgrade. Thanks again for riding with us!
If you have any problems it takes forever for someone to even answer the phone and while it was packaged very well the bike rear rack was all scratched t
Hello Gregory, We’re so sorry to hear about the difficulty you had reaching our team. We completely understand how frustrating it can be to wait for assistance when you need help. We’ve located your account and sent you an email to gather a little more information so we can better understand the situation and assist you. We’re happy to help and look forward to getting this sorted out for you!
Hello Fran, Thank you for the 5 star review! We are so happy to hear that you are having a blast on your new Lectric eBike! Keep us updated on your fun adventures and happy riding. Please don't hesitate to reach out with any questions or concerns. We're here to help!
Easy to take out of box, charge battery and learn to ride it.
Hello Donald, Thank you for the 5 star review and for sharing your experience! We are so happy to hear that your new Lectric eBike was easy to operate out of the box, but please don't hesitate to reach out with any questions or concerns. We're here to help! Keep us updated on your fun adventures and happy riding!
Packaged very well, easy assembly and a joy to ride!
Hello Brian, Thank you for the 5 star review! We are happy to hear that our packing material did its job in keeping the eBike safe, and that it was easy to assemble. We try to make assembly easy so that our riders can spend less time tinkering around, and more time racking up those miles! We're so glad you are enjoying it so far! Please don't hesitate to reach out with any questions or concerns. We're here to help, and happy riding!
My problem is well documented there. If I am in PAS and throttle, and want to go slower, while pedaling, than the MAXIMUM SPEED, not max acceleration, of that range, the speed of my cadence has no effect on my speed. The bike moves me to the highest speed of that range, regardless of my cadence. My question is/was, can I pedal and go slower in PAS and throttle mode while peddling, than the maximum speed of that range? Your technician was telling me that I was seeing a problem with the trike where there was none, but never answered the question about pedaling slowly in PAS and throttle mode, which annoyed me.
Hello John, We’re sorry for the frustration and understand why you’d be disappointed that your question wasn’t clearly answered. We appreciate you taking the time to explain what you’re experiencing. Our team will be reaching out to provide some additional information and clarification regarding how PAS and throttle operation work on your trike. We hope we can help clear this up and address your concerns.
responsibly very slow and no explanation about why the bike sent late
Hello Tommy, We really appreciate you making us aware of the situation! We sincerely apologize for the delay with your order and for the lack of communication regarding the shipment. We were able to locate your account and will be reaching out to you directly to learn more and make sure we can assist. We appreciate your patience and the opportunity to make this right!
Got all our stuff as promised. Works great very satisfied.
Hello Joshua, Thank you so much for taking the time to leave us a review! We’re thrilled to hear everything arrived as promised and that you’re happy with your purchase. We truly appreciate your support and are glad to know everything is working great! Don't hesitate to reach out if you have any questions, we are happy to help!
Lectric Trike 2. Delivered fast, packaged nicely and Website easy to navigate.
Hello Brad, Thank you for taking the time to write this 5 star review! We are happy to hear that the delivery process was quick, and that our packing material did its job in keeping the eBike safe during shipping! Also, we're glad the website was easy to navigate! Feel free to reach out with any questions or concerns. We're here to help!
I love Lectric eBikes so much that we bought a second for my husband. They are dependable, fast, and tough. I love their customer service and how quickly they respond!
Hello Brianna, Thank you for the 5 star review! We are so happy to hear that you loved your Lectric eBike so much that you bought another so that your husband could enjoy it as well! Our favorite type of rides are the ones shared. Also, it warms our hearts knowing that you've had a positive experience with our customer service team. We strive to provide exceptional service to all our riders, so we're glad we hit the mark for you! Please don't hesitate to reach out with any questions or concerns. We're here to help! Keep us updated on your fun adventures and happy riding!
We ordered two bikes. Mine was in stock and arrived quickly. My wife's bike was backordered and took about 6 weeks to receive. The communication from Lectric eBikes is excellent. The estimated delivery dates were close to the actual deliveries. Both boxes had some damage from Fedex handling. There was no major damage to either bike. The cardboard packaging on the rear fender did mar the rear fender on both bikes. There was some slight damage to the pedal crank on both, that appeared to have been done during manufacturing. It didn't affect function of the pedals, cosmetic only. The videos for unboxing are good, but I would have preferred to have had some more paper instructions without having to download them and print them myself. I made a couple of errors assembling the bikes because of watching the video then trying to remember everything. The second bike (Xpress 2.0 cruiser step thru) had issues with shifting. The tech center did offer warranty coverage to correct the problem. Overall I really enjoy riding my Xpress 2.0 commuter bike. The handlebars are too low for me to be comfortable so I may have to change the mount since it isn't adjustable on this model. They are quiet and seem to get good range. The brakes work great, but do make some slight rubbing noises while riding. The cruise control works well but is awkward to set. I wish it could be set while pedaling not just with the throttle. The upgrade seat is quite comfortable. Customer service has been excellent when I've called. I would recommend this company if you are looking for an Ebike.
Hello Jeffrey, Thank you for taking the time to share such a detailed review! We’re glad to hear that you’ve been enjoying your XPress 2.0 commuter and that our Customer Service team has provided excellent support along the way. We also appreciate your patience with the backorder on your wife’s bike and are happy that our communication helped keep you informed throughout the process. We’re sorry to hear about the cosmetic damage to the fenders and cranks, as well as the shifting issue with the XPress 2.0 Cruiser Step-Thru. We’re glad our Tech Support team was able to offer a warranty solution, and we hope you’re able to get that taken care of soon. We’ll also be sure to pass along your feedback regarding the packaging, printed instructions, handlebar height, and cruise control. It’s great to hear that you’re enjoying the quiet ride, range, comfortable upgraded seat, and responsive brakes. Thanks again for your recommendation and for choosing Lectric for both of your e-bikes! We hope you both continue to enjoy many miles of riding.
The fact that my bike was a pre-order was not stated as clearly as I would have liked, so the month long delay between order and my delivery was a surprise. However, everything else was wonderful, and I love my bike.
Hello Hayley, Thank you so much for sharing your experience! We’re sorry to hear that the preorder timing wasn’t as clear as you would have liked, and we completely understand how a longer wait than expected can be frustrating. We truly appreciate your patience and understanding throughout the process. That said, we’re so happy to hear that everything else went wonderfully and that you’re loving your bike! Thank you for choosing Lectric and for giving us the opportunity to be part of your riding journey.
Overall, it was a pretty nice experience and I’m happy with the bike that I got. But there was one problem and it was that when I was building the bike, the battery had a red plastic cover on it and the weight of the bike closed itself and got it jammed in the battery, but I was able to fix it, but after that, it was really great.
Hello Miles, We really appreciate you making us aware! We’re very sorry to hear about the issue you encountered with the battery cover during assembly. We’re glad to hear you were able to get everything sorted out, and even more glad that you’re enjoying your bike overall! We’ve located your account and will be reaching out to you directly to make sure everything is alright and that your bike is ready to keep you riding safely. We truly appreciate your patience and feedback!
Solid built bike, relatively easy to assemble. Took about 30 minutes to unpack and assemble…would have been less if there were written instructions, but the video was very detailed. Don’t be concerned about all the tools it says are required, most are included.
Hello Dennis, Thank you for sharing your experience! We’re so glad to hear you’re enjoying the solid build of your bike and that the assembly process was relatively quick and straightforward. We’re also happy the detailed video helped make the process easier! We truly appreciate your feedback and hope you continue to enjoy every ride.
I did lots of research but never tried an e-bike prior to purchasing the XP4 750. It's exceeded my expectations and given me bionic legs.
Hello Mark, Thank you for the 5 star review! We are so honored to hear that you chose our XP Trike2 for your first eBike after further research. We hope you end up loving it as much as we do! Please don't hesitate to reach out with any questions or concerns. We're here to help! Keep us updated on your fun adventures and happy riding!
It starts with reputation. I researched many ebike and Lectric is clearly #1. The website experience was extremely easy and had great details to answer my questions. The shipping and arrival quality was just as expected. What would make it even better is if we can select the free promotional add-ons versus a forced bundle. Also, the phones mounts are a joke for the price. We just threw them away and bought new ones. We’ve only ridden them about five times and they are exactly what we wanted. Our goal with purchasing the XP4 was to fold it for travel inside of a fifth wheeler. They are extremely easy to fold for travel mode.
Hello KC, Thank you so much for taking the time to share your experience! We're really glad to hear that the reputation, website experience, and shipping all lived up to your expectations. We also really appreciate the constructive feedback, and we'll pass that along to the team. It's awesome to hear the XP4 is working out so well for your travel setup. Happy riding, and thanks again for choosing Lectric!
Placed my order for a XP4 750. I received confirmation and tracking info from Lectric and Shop app. Info was inaccurate. I was emailed a date and time for delivery and never received my e-bike. When calling Lectric customer service 9 days later I found out the e-bike was never shipped.
Hello Bill, Thank you for bringing this to our attention and we are so sorry to hear about this. We would like to offer you an apology for any frustration that may have been caused on our end with our Customer Service, we do strive to have exceptional Customer Service and I sincerely apologize that you have not received that thus far. We've located your account and someone from our team will be reaching out to make this right. Thank you for your patience and understanding.
Great products and great customer service and support.
Hello Scott, Thank you for the short and sweet 5 star review. We are so glad you are pleased with your Lectric eBikes purchase! It warms our hearts knowing that you've had a positive experience with our customer service team! We strive to provide exceptional service to all our riders, so we're happy we hit the mark for you! Please don't hesitate to reach back out with any questions or concerns. We're here to help! Keep us updated on your fun adventures and happy riding!
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