企业入驻搜索写评价分类关于
简体中文English
健康与医疗

Lensmart

商家已认领

208 条评价

4.4208 条评价
写评价

关于 Lensmart

数据更新
网站
lensmartonline.com
分类
健康与医疗
所在地
美国
状态
待认证
近 12 个月
208 条评价
差评回复率
94%(29/31 条)
是 Lensmart 的所有者? 免费认领此主页,验证后即可回复客户评价。

商家自述

通过提供完全适合您独特光学需求的广泛眼镜系列,Lensmart 将为您带来完美的眼镜购物体验。Lensmart 的使命是以最合理的价格为您带来符合人体工学设计的时尚舒适的眼镜。 Lensmart 致力于以诚实、原创和真实的方式提供最高品质的产品。

以上内容由商家自行提供,未经平台核实。

Lensmart靠谱吗?

Lensmart(lensmartonline.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 208 条用户评价,属于健康与医疗分类,口碑良好。84% 的评价为 4 星及以上,15% 为 1 星;商家回复了 94% 的差评;评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-12。

评价综述

AI 生成

绝大多数评论者都对这家公司有很好的体验。消费者一致称赞其令人印象深刻的产品质量、种类繁多的时尚镜框以及舒适的日常佩戴,让佩戴它们成为一种真正的乐趣。购物者经常注意到快速的运输时间和反应灵敏的客户支持团队,可以快速解决任何订购错误。 然而,一些评论者对处方的准确性并不满意,他们提到镜片有时会不正确,并且很难进行适当的更换。其他一些人也认为,包裹丢失和无益的支持互动使得解决交付问题成为一种极其令人沮丧的经历。某些客户还指出,在正常的日常佩戴过程中,镜框偶尔会感到脆弱或出现零件断裂的问题。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

Lensmart 眼镜评论 – 时尚、舒适、品质优良 ⭐

我最近有机会与 Lensmart 合作,我对我的经历感到非常高兴!我选择了两副:适合日常看屏幕的蓝光眼镜和适合户外活动的跑步太阳镜。 蓝光眼镜轻便、舒适、时尚。由于我花了很多时间在手机和笔记本电脑上创建内容,它们已成为我日常生活的重要补充。跑步太阳镜同样令人印象深刻——佩戴牢固,运动时佩戴舒适,在户外时提供出色的清晰度和保护。 订购过程简单,交货顺利,两双的质量都超出了我的预期。总的来说,我对这些产品非常满意,并且很乐意向任何寻找时尚和功能性眼镜的人推荐 Lensmart。 您还可以在 Instagram 上查看我为 Lensmart 创建的卷轴: 📱Instagram:@catherine13c

Lensmart 回复2026-07-20

Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!

这副眼镜很完美

这副眼镜太完美了!对于如此实惠的价格来说,质量是一流的。我强烈向所有人推荐它们,特别是有大量的框架可供选择 - 适合所有风格!

Lensmart 回复2026-07-20

Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!

我在 Lensmart 获得了很棒的体验……

我在 Lensmart 上获得了很好的体验,我对我的新处方眼镜非常满意。订购过程快速而简单,并且有大量时尚的镜框可供选择。根据我提交的处方,处方完全正确,镜片提供清晰、舒适的视力。眼镜重量轻,佩戴舒适,质量上乘。我绝对会向任何正在寻找价格实惠、时尚且可靠的处方眼镜的人推荐 Lensmart。

Lensmart 回复2026-07-17

Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!

如果我能给少于一颗星我......

如果我能给不到一颗星我会的。从来没有拿到过我的眼镜。他们一直告诉我他们已经交付,但他们没有交付给我。我联系了邮局的客户服务,然后我决定对我的信用卡收费提出异议。我真正想要的只是我的眼镜。这是一家客户服务糟糕的公司,请远离。

Lensmart 回复2026-07-17

Sorry for the unpleasant shopping experience. According to your order's logistics information, the package has been delivered to the address you filled in on the order. If you have not received it, you can contact your local post office to confirm the situation. If the situation is confirmed, we will arrange a replacement or refund for you as soon as possible based on the proof you provide. Thank you for your understanding and cooperation. If you have any further questions, please feel free to contact our customer service team. We will do our best to assist you.

合法且价格优惠

我从这个网站购买了一些东西。我买的眼镜非常好,如图所示。我希望他们提供更好的防刮镜片,因为我有把它们放在包里的坏习惯,但整体质量仍然很好。眼镜的选择真是太疯狂了!肯定有适合任何人和每个人的东西。 客户服务反应非常灵敏。我给他们发了几次电子邮件,只是为了获得一份以我的货币计算的收据的 pdf 副本。他们总是在一天内回复。

Lensmart 回复2026-07-17

Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!

我对我的眼镜非常满意…

我对 Lensmart 的眼镜非常满意。质量非常好,镜架看起来与网站上显示的一模一样,处方也很完美。过程很简单,运输很快,所有东西都包装完好。物超所值——我绝对会推荐Lensmart

Lensmart 回复2026-07-20

Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!

我有一次奇妙的经历……

Lensmart 的客户服务给我带来了奇妙的体验!他们非常乐于助人,很有耐心,并且竭尽全力解决我的眼镜问题。他们的沟通非常出色,并且真正关心客户。强烈推荐!

Lensmart 回复2026-07-20

Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!

我喜欢我的新眼镜

我喜欢我的新眼镜,我喜欢它有夹子,开车时不必戴处方太阳镜。质量也很棒,而且看起来很时尚。

Lensmart 回复2026-07-20

Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!

我绝对喜欢关于……的一切

我非常喜欢 Lensmart 的一切。物流很顺利,我的眼镜非常合适。我对质量和服务感到满意。

Lensmart 回复2026-07-20

Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!

我的眼镜质量……

我收到的眼镜质量非常好,我喜欢您可以从网站上的众多选项中进行选择。交货也很快我强烈推荐眼镜!

Lensmart 回复2026-07-20

Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!

如果您期望任何有意义的售后支持,请避免

我想喜欢这家公司,因为框架非常好。不幸的是,报告问题后的体验非常令人失望。 我使用当前处方订购了渐进(变焦)眼镜。远视力清晰,但镜片的阅读部分无法使用,使得该眼镜不适合近距离工作。 接下来是几天重复的、有脚本的电子邮件。尽管我已经回答了同样的问题,但他们还是反复问我同样的问题。我不止一次地提供了我的处方,确认它是正确的,提供了我的 PD 测量值,回答了每个故障排除问题,甚至根据要求提供了正面照片。每次我都被告知需要提出更多问题才能确定问题。 他们的公开回应称,他们是按照我的处方制作眼镜的,并且“影响佩戴效果的因素很多”。然而,他们现在私下告诉我,他们已经查明了原因:眼镜制造时没有包括我的 PD。 这种解释的问题在于,他们的网站接受了我的订单并在没有事先请求我的 PD 的情况下制造了变焦镜头。在我报告眼镜无法正常工作后,我才被要求提供。 更令人失望的是,在断定丢失的 PD 是原因后,他们并没有提出重制镜头。相反,他们为我提供了 20% 的折扣,让我购买另一套镜片来解决这个问题。 作为一名客户,当订单被接受并在没有进行他们现在所说的必要测量的情况下制造时,我不认为我应该再次为功能正常的变焦镜头付费。 我真的很喜欢这些镜架,只是希望我已经付款的镜片能够正常工作。相反,我花了几天时间交换电子邮件,但进展甚微。 如果 Lensmart 重新制作镜头并正确解决问题,我将很乐意更新此评论。然而,在撰写本文时,售后服务一直令人沮丧、缓慢,并且专注于重复的问题而不是解决问题。 更新:在错误地制作镜片后,经过三周的电子邮件发送后,解决方案是付费退货(他们犯了错误 - 我需要支付邮资才能收到部分而不是全额退款)或者他们会给我制作一些新镜片,我预计会用它们来替换当前的镜片,这样做确实有损坏镜框的风险。他们向我发送了另一个公司 YouTube 的随机链接,向我展示如何做到这一点。 我还被告知,通过接受公司自身错误的解决方案,如果发送的镜片不正确,我将放弃所有退货权利。不惜一切代价避开这家公司。

Lensmart 回复2026-07-20

We apologize for the unpleasant shopping experience. We made them according to the prescription data in the order. However, there are many factors that affect the wearing effect of glasses.We have forwarded your situation to our customer service team, and they will prioritize your order. If you have any questions, please feel free to contact our customer service, and we will do our best to resolve the issue for you! Thank you very much for your understanding.

很棒的客户服务!

我刚刚订购了 2 副眼镜,然后我发现我戴错了 PD!于是我立即联系了他们,他们也很快回复了。 他们能够以少量费用解决问题,因为我的订单已经发送以做好准备。我一点也不介意。来回发送了几封电子邮件。我对客户服务非常满意!谢谢Lensmart!!迫不及待地想收到我的新眼镜。收到后会再写一篇评论!

Lensmart 回复2026-07-20

Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!

诈骗业务

诈骗业务。我买了 1.71 折射率的镜片,但我买的是 1.61 的,非常厚且质量低劣。我的处方超过-10.00。我发邮件要求退货,他们回复说眼镜仍在运输途中,而我已经收到了,我非常明确地告诉他们。

Lensmart 回复2026-07-20

Sorry for not giving you a good customer experience! Could you provide your order number? We will check it for you. If you have any questions, welcome to contact our customer service and we will do our best to solve it for you! Thank you very much understanding~

Lensmart 始终能够实现……

Lensmart 始终提供最好、最实惠的处方眼镜。他们有最可爱的款式可供选择。超级容易使用,交货快捷!

Lensmart 回复2026-07-20

Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!

有史以来最好的客户体验!

我上传了错误的处方,导致我的订单出现错误,当我联系他们的客户服务以纠正此错误时,他们非常乐于助人且耐心。他们还确保处方正确,并与我确认处方是准确的。这是我的错误,但他们以如此优雅和仁慈的方式处理了它。 这也是我第二次从他们那里购买,因为我知道他们的产品质量很好。我仍然使用我的眼镜,我为自己订购了一副新眼镜,现在我也包括了我的丈夫。 感谢您成为如此出色的服务提供商!

Lensmart 回复2026-07-16

Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ 我对我的奥布里眼镜非常满意!它们看起来和照片一模一样,质量很好,处方也很完美。它们佩戴舒适,无需任何调整。 我还要感谢Lensmart的客服。我遇到了运输问题,这不是他们的错,但他们反应很快,重新制作了我的眼镜,然后再次发送,没有任何麻烦。在整个过程中,他们的沟通是友善、专业且非常有帮助的。 卓越的品质和出色的客户服务。我绝对会推荐 Lensmart,并且很乐意再次从他们那里订购!❤️❤️

Lensmart 回复2026-07-22

Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!

交付给我留下了深刻的印象…

交货时间、太阳镜的质量以及网站的有趣和互动性给我留下了深刻的印象。从lensmart x 订购您不会失望的

Lensmart 回复2026-07-17

Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!

爱爱爱我的新眼镜

爱爱爱我的新眼镜!我把我的处方添加到其中,它们非常棒。我喜欢该网站提供的各种款式,而且运输也很好!我肯定会购买更多!

Lensmart 回复2026-07-16

Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart!

大家还看了