Lensmart

We apologize for the inconvenience. We have received feedback from the warehouse that we only received one pair of glasses and the cleaning kit you sent back. We have already sent you pictures. If you confirm that everything has been returned, do you have photos of the items when they were shipped out for confirmation? Or could you please provide a weight chart or proof of the number of items from the post office? Thank you for your cooperation. We have forwarded your situation to our customer service team, and they will prioritize your order. If you have any questions, please feel free to contact our customer service, and we will do our best to resolve the issue for you! Thank you very much for your understanding.

Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!

We apologize for the delay. We noticed your package was returned due to three failed delivery attempts. We are willing to arrange a replacement package for you free of charge. We noticed the first two delivery attempts were during the day; could you please provide proof of delivery at 1 AM? After confirmation, we will forward the information to the logistics company to verify the specific situation. We have forwarded your situation to our customer service team, and they will prioritize your order. If you have any questions, please feel free to contact our customer service, and we will do our best to resolve the issue for you! Thank you very much for your understanding.

Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!

Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！

Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！

Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!

Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!

Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!

Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！

Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！

Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!

Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!

We apologize for any inconvenience. Fitting lenses into frames inevitably creates some pressure; the phenomenon shown in the photo is normal and is caused by this tension. Without this tension, the lenses would be too small to remain securely in the frames. This tension does not affect the comfort or performance of the glasses. If you have any questions, please contact our customer service team, and we will do our best to resolve the issue for you! Thank you for your understanding.

Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!

感谢您的宝贵评论。 我们会不断进步！如果您有任何问题，请随时通过 [email protected] 与我们联系，我们将尽力为您提供满意的服务。感谢您选择Lensmart！

对于给您带来的不便，我们深表歉意。我们注意到您订单中购买的镜片是有色镜片，而不是光致变色镜片。我们完全按照订单发货，因此我们的生产过程中没有出现任何错误。由于购买了不正确的镜片，因此必须承担新镜片的费用。如果您有任何疑问，请联系我们的客服团队，我们将尽力为您解决问题！感谢您的理解。

感谢您的宝贵评论。 我们会不断进步！如果您有任何问题，请随时通过 [email protected] 与我们联系，我们将尽力为您提供满意的服务。感谢您选择Lensmart！

感谢您的宝贵评论。 我们会不断进步！如果您有任何问题，请随时通过 [email protected] 与我们联系，我们将尽力为您提供满意的服务。感谢您选择Lensmart！

Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. We will continue to improve to provide a better shopping experience. If you encounter any problems during shopping,please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!