LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
以上内容由商家自行提供，未经平台核实。LifeMD（lifemd.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 200 条用户评价，属于健康与医疗分类，口碑一般。评价两极分化：58% 给出 4 星及以上，同时 37% 打了 1 星；商家回复了 96% 的差评；评价主要围绕客户服务、价格。数据最后更新于 2026-09-07。
Reviewers had a great experience with this company. Consumers frequently praise the staff and medical team for their exceptional professionalism, kindness, and genuine dedication. Reviewers consistently feel supported, valued, and well-informed as team members patiently answer all questions during appointments. Some reviewers were not happy with unexpected costs, hidden membership fees, and ongoing price increases over time. A few other people also felt that communication and response times were slow when trying to reach out for support or prescription refills. Customers frequently mentioned experiencing difficulties getting timely assistance or clear answers regarding their treatment plans through online messaging.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。今天我很高兴与 Staci 谈论 Life MD。她真是太棒了。我有几个问题，她花时间彻底而耐心地回答了每一个问题。她以易于理解的方式解释了该计划，并确保我感到舒适且了解情况。
We're so glad to hear you had such a wonderful experience! It's fantastic that our team member was able to thoroughly and patiently answer all your questions, making you feel comfortable and well-informed. Thank you for sharing your positive feedback. LifeMD
丽贝卡真是太棒了。她对我非常耐心，向我解释了一切。她回答了我的每一个问题，甚至向我提供了她使用药物的经验。非常出色和了不起的女士。
We're so happy to hear about your positive experience! It's wonderful that our team member was patient, explained everything clearly, and answered all your questions. Thank you for sharing your feedback! LifeMD
很棒的客户服务，乌苏拉帮忙了
We're so happy to hear that you had a great experience with our customer service. Thank you for your positive feedback; it means a lot to us. LifeMD
查尔兹太棒了！她消息灵通、专业、耐心、性格很好，最重要的是她非常友善。如今，良好的客户服务很难找到。她绝对是最好的！
We are so happy to hear about your wonderful experience! It's fantastic to know that our team member provided such informed, professional, and kind service. We truly appreciate your positive feedback. LifeMD
非常不安全，与我交谈的护士不知道她在做什么。当我不能服用雌激素时，她只是想给我发送雌激素，但她不明白为什么。他们不关心您的健康。他们只是推药丸
We're truly sorry to hear about your unsafe experience and the confusion regarding your medication. We understand your concerns about not feeling heard and the perception of just pushing pills. We're reviewing this to improve our patient care. LifeMD
Quinn H 给了我很大的帮助。一切都解释得那么彻底。我打电话时对一些事情有点困惑，但在我们通话结束之前所有的事情都弄清楚了。如今，良好的客户服务很难找到。感谢您拥有一位知识渊博且对你们所提供的服务感到自豪的团队成员。
We're happy to hear that you had such a positive experience! It's wonderful that our team member was able to clarify your confusion and provide thorough explanations. We appreciate your kind words about the knowledgeable service you received. LifeMD
丽贝卡是很长一段时间以来第一个如此耐心地帮助我的人。 有这么善良的人真是太好了。非常彻底，她的声音非常好。我交谈过最长时间的最好的客户服务人员。她很好。需要加薪
We're so glad to hear you had such a positive experience. It's wonderful to know that our team member was patient, kind, and thorough, providing you with excellent service. Thank you for your feedback! LifeMD
乌苏拉知识渊博，富有同情心。她的指导非常有见地。她解释了一切并指导我完成整个过程。
We're so happy to hear that our team member was knowledgeable and compassionate, and that their guidance was insightful throughout the process. Thank you for your wonderful feedback! LifeMD
他们多次为我重新安排时间，我的药用完了，他们需要几天的时间才能回复消息。两次他们都取消了我的预约，距离预约不到一个小时。很明显，他们追求的是按月订阅，一旦他们有了你，他们就不再关心你了。对于一家不关心你是否得到药物的公司来说，你不可能认真对待你的减肥问题。
We sincerely apologize for the repeated rescheduling of your appointments and the delay in our response times. We understand your frustration, especially concerning your medication. Your feedback is important, and we are reviewing our processes to ensure better service. LifeMD
丽贝卡非常乐于助人，引导我完成了整个过程！她很友善、耐心且足智多谋！
We're so happy to hear that our team member was friendly, patient, and resourceful in guiding you through the process! We appreciate your positive feedback. LifeMD
我才刚刚开始，但最初的经历是直接且信息丰富的。
We're so glad to hear your initial experience has been straightforward and informative. We appreciate your positive feedback! LifeMD
切尔西安非常乐于助人！她在同意后回电，清楚地解释了一切，清楚而耐心地回答了我所有（很多！）的问题，而且交谈起来很愉快。我希望剩下的经历是积极的，并且药物能发挥应有的作用，因为如果是这样，它可以为我节省很多钱，帮助我的健康，并结束我已经奋斗了近两年的战斗。到目前为止做得很好！
We're so glad to hear that your experience was positive and that our team member was able to provide clear and patient assistance. We hope your treatment continues to be beneficial for your health and well-being. LifeMD
我于 2026 年 6 月 28 日被收取了 149.00 美元，然后于 2026 年 7 月 2 日被收取了 199.00 美元。我从未与任何人交谈过并选择了这家公司，因为我认为它负担得起。这对我的固定收入来说是负担不起的，而且非常具有误导性。为什么我被扣了这么多钱？
We sincerely apologize for the unexpected charges and the confusion regarding our pricing. We understand your concern about affordability, especially on a fixed income, and regret any misunderstanding. We'd like to look into this for you. LifeMD
我提交此投诉是为了记录我与 LifeMD 就我认为未经授权的计费行为的经历。我声称我的信用卡因未经我授权、订购或接收的处方药而被收取费用。 在通知公司我对这些费用的争议并指示他们停止向我的信用卡收取费用后，我相信额外的费用继续发生。我谨请求您的办公室审查 LifeMD 的计费和订阅做法是否符合适用的消费者保护法。 我要求将此投诉视为对影响消费者的潜在不公平或欺骗性计费行为进行调查的一部分。我有支持文件，包括信用卡对帐单、账单历史记录、与公司的通信、帐户信息和任何可用的运输文件。 我保证，据我所知，本投诉中提供的信息真实且准确。 LifeMD Justin Schreiber Atul Kavthekar Stefan Galluppi Shayna Webb Dray Dr. Holly Lunsford Hailey Smith John Strawn Joseph V. DiTrolio，医学博士 Roberto Simon Joan LaRovere，医学博士 William Febbo Calum MacRae，医学博士、哲学博士，主题：关于 LifeMD 涉嫌未经授权的计费行为的消费者投诉 866-351-5907（企业） 800-852-1575（患者护理）纽约州纽约市
远离这家公司。 经历了整个过程，他们说我的剧本是7月18日订的，现在还没有发送。 就像其他人所说的那样，他们的客户服务很糟糕。 试着打电话，然后就等了又等。 我一直给他们发消息，但没有真正的回复。
We sincerely apologize for the significant delay in receiving your script and the frustrating experience you've had with our customer service. We understand your concerns and are actively working to improve our response times and communication. LifeMD
这正是我一直需要的骨骼健康和激素替代疗法！我多年来一直在寻找这样的护理。谢谢你！！预约很快，但很有帮助！
We're so glad to hear that you found the care you've been seeking for your bone health and HRT needs. It's wonderful that your appointment was helpful and met your expectations. Thank you for sharing your positive experience! LifeMD
我对如何做到这一点感到非常困惑。但切尔西·安向我介绍了我需要了解的一切，并回答了我所有的问题。我期待着开始我的减肥之旅
We're so glad our team could clarify everything for you and answer all your questions. We are happy to support you on your weight loss journey! LifeMD
对待这家公司要非常小心。客户服务绝对是垃圾。试图从他们那里获得退款简直是一场噩梦。一旦他们拿到你的卡，他们就开始收费.. 我给呼叫中心打了4次电话，他们稍后都会忙着回电.. 我已经打通了2次，两次等待时间都是157分钟.. 你可以按1，不会失去你在队列中的位置，我还没有接到电话回电。准备放弃并联系我的信用并对他们进行欺诈。
We sincerely apologize for the extremely frustrating experience you've had with our customer service and the difficulties you've encountered trying to resolve your billing concerns. We understand your frustration and are truly sorry for the long wait times and unreturned calls. We are actively working to improve our support and response times. LifeMD
我很感谢丽贝卡电子邮件的及时回复。 我让她知道我曾多次尝试拨打电话，但多次被自动服务终止。晚上我又试了一次，当丽贝卡收到我的电子邮件后开始工作时，我被搁置了近两个小时。我接到电话来解决我的疑虑。谢谢丽贝卡！
We are truly grateful for your kind words and positive feedback. We are so pleased to hear that our team was able to assist you effectively and resolve your concerns. We appreciate you bringing the difficulties you experienced with our automated service to our attention, and we are working to improve this. LifeMD
Chultzy 非常有礼貌并且很容易交谈。她对该计划和产品非常了解。很棒的客户服务。
We're so glad to hear that our team member provided excellent customer service and was knowledgeable about our program and product. We appreciate your feedback! LifeMD
共 200 条符合条件的评价
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